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Convenient, good sized room, friendly staff. Maintenance could be better. The sink and bath drains were partially blocked, causing slow water flow. a fluorescent lamp in the bathroom took anything between 2 and 30 minutes to switch on. These faults were reported.
easy to reach. N/A
Friendly service in restaurant unsufficient light in rooms, semi-dark except bathroom
Breakfast and restaurant No drink available after 11 p.m.
It was relaxed and reasonably comfortable. Too much noise from other guests. Not that they were particully noisy but sound insulation is very poor. Mediocre lighting in the room.
Large room and bathroom, good breakfast, (free) parking facility, about 25 minutes walking to the Tiel centre, helpfull personnel. Two single beds instead of a two-person bed, old-fashioned style, shower needs renovation, around the reception and in hallways is was pretty cold.
i liked the warmth of the rooms and also the fact that people were very good at helping us and making life easy, yes the fact that theres no double bed, its two beds stuck together and you fall between the beds. this is all that makes it bad and also the location is not very good but thats not a big issue
Lokation near by highway Freezing cold at the hotel
Friendily staff , good food, cleanliness and comfort of my room Signage could have been better outside the Hotel
The rooms are nice in the size. The beds are too soft. Every day, early in the morning, there was a lot of noise, caused by caterer.
Great breakfast Nice clean modern rooms No quad rooms, which is a bit of a nuicance with kids
There was a fault with the plumbing in the bathroom which made very loud vibrating noises thoughout the night. When we complained we were only given a 5 Euro discount - pretty poor compensation for having had virtually no sleep.
Convenient for car access to H/V park
The breakfast was better than average. The beds were comfortable and the room was quiet and clean. It was over a kilometer's walk to the area where all the restaurants were. The dinner in the hotel restaurant was good but there was quite a lot of food and we wanted to try something else the 2nd night. The wine bar didn't appear to have a large variety of wine.
Hotel Staff were very friendly. The wireless internet was not working in my room all the time.
The proximity of the woods, since we were travelling with a dog. The vacuum cleaning of the room - there wasn't any. Since we had a dog, and walked every day in the woods, the room could have been hoovered during our stay.
quit environment and good hotel
Hospitality, very good breakfast and free WiFi in the room Nothing, I prefer this Hotel already 15 years
Only there 1 night, but staff were pleasant and efficient. No complaints at all.
nice place to stay and breakfast is nice. not easy to arrive for people without a car.
Location was very good. Breakfast was good. Staff was very helpful.
Your mickey mouse parking garage is way too small.
Excellent staff, clean rooms, wonderful food, good gym and great location for discovering the city.
We greatly enjoyed our first visit to Den Bosch
location of the hotel I asked for a non-smoking room an dreceived a smoking room. The hotel staff didn't do anything about that and didn't try to offer us anything in return. It was just our problem!
Only ther for 10 hours. Atye elsehwher Female receiptionist was multi tasking during check in, and forgot to pass on the message that I receive an early morrning call at 0600 hours.
Only stayed one night but it was conveniently close to everything. Room was comfortable and clean. Breakfast choices were good.
The food in the Brasserie was excellent and the service very good. There seemed to a problem with the internet service provided by the hotel which was partially solved on my first day but they were totally unable to provide the service on the second day.
location coffee machine in the room needed cleaning
Its location is really perfect, in the middle of the City Center. The hotel is relatively (of not absolutely) expensive. About € 154,00 for one night, without breakfast.
Easily accessible, nice & clean rooms - exactly what you expect from such an international hotel chain.
Quiet, very pleasant staff, convenient for the town centre No
Excellent room with high speed Internet. Great buffets available in restaurant. Nothing
The staff were exxtremely friendly. The rooms were very clean. Food was great. No.
The rooms were lovely and spacious, well provided and big with comfortable beds and looked bright!
cleanliness of the room
Service was very good..The food was exelent..
Nice hotel. Close to the highway, but we didn't notice because of the sound isolation. A bit from the city centre though. Recommended.
Excellent services from staff, very impressed. Nice rooms and comfort. None
Excellent location convenient for motorway but quiet. look out over the lake whilst having breakfast. Nicely renovated reception/bar area. Nice size rooms, lovely bathrooms. Most staff excellent - friendly, efficient and helpful. One of the chefs very grumpy with no eye contact or suggestions as to what was available, just raised eyebrows and and an upward jerk of the head. Also one of the weekend breakfast waitresses very rude and clearly thought she was above doing the work ( any work ). The contrasting chef and waitresses on Monday morning altered our impression of the hotel. We were asked if we would like omlette, scrambled eggs ( with cheese and bacon, which was absolutely delicious! ) If this chef had been on duty all weekend the whole experience would have been far, far better.
The Mercure Hotel is very clean and quiet despite of its position on the highway
Very friendly and helpfull staff, clean room and most of all: bikes to use for free!! Brand new & comfy bikes that help you explore the area and get to city centre within 15 minutes. Fantastic idea !!! The look 'n feel of the interior of the hotel is somewhat old. We noted a more then a few signs of deterioration. Loose paint scraps & scratches doors, bed covers that have been worn off. Mould stains in the shower cabin (linings). In general, the hotel needs a some doing up to keep up with the standard of 4 stars. Didn't like the tremendous amount littering caused by neighbouring McDonnalds visitors, it makes the area much more unpleasant that it should.
The staff were helpful and attentive to my needs. Absence of cofee making facilities in room
Location was very convenient for our purpose in the area; hotel staff was friendly; breakfast was good. 1. bed was quite small for two persons 2. inflexible
Central location without being in centre of town. Smoking allowed although we made little use of it.
Good helpful friendly staff, nice clean rooms, i'd stay there again.. The location was quite a way from the town centre and next to a very busy motorway. However the rooms were quiet, and there was a regular bus service from nearby to the town centre.
Staff very friendly, food in restaurant very good. Location is poor, next to motorway and no local facilities. TV not great, in room "on demand" not working, all Dutch channels. No tea/coffee in room.
Friendly, helpfull staff, excellent food, free internet access None
Friendliness of staff, good quality of food, accessibility Just a little noise from the motorway during the day, but not too bad.
Location Room furniture. The bed was hard and the pillows inadequate.
Great, central location. Facilities were clean. Inability to help support reasonable service requests.
We found the hotel clean and comfortable and we loved the breakfast which was included
The room was a very good size and the was a good variety at breakfast. The access to parking wasn't easy
Very good value for money, friendly helpful staff, brilliant location
the bed even though it is all twin beds the bed was so comfortable we had a large room but our friends got small rooms which would not be suitable for 2 people over all would stay there again breakfast wish hotels would do more than Continent and a nice egg or bacon would be lovely.
The hotelstaff was incredibly helpful. Great location in the middle of the city centre. Inhouse parking, eventhough in the middle of the city centre! If anything... they did not have scrambled eggs for breakfast.
The position down town Due to trafic restriction it is difficult to reach the hotel by car and there is no parking but in the garage of the hotel
The friendly staff at reception; good location if you like to be in the heart of this pretty city The whole hotel breathes an air of dated-ness; the breakfast is stock standard and very boring; no fresh fruit for example.
Excellent location in the centre of town. While the hotel is fully non-smoking, some people of the staff were smoking in the lounge/bar on one (only one) of the nights.
easy and quick very old
Only a rude member of staff on checkout. All other things were very good
It was only for 1 night, but the room was nice and clean. Breakfast was ok.
very nearby the highway, good restaurant breakfast not included in the hotelprice; i had a luxery room, which was very nearby the parking place, so I heard the whole time people walking and talking and cars driving next to my room. The last time I had a standard room, which was much better than this 'luxery' room. So the next time I will book the standard room. The only difference is the mini bar, which is empty.
The frendliness of the staff The food was awful and the hotel was extremley noisey
new refit [ room dinning and reception] smoking in the bar
The breakfast is good. Rooms are outdated and need to be refurbished.
yes!! dated 6.03.2010 on Saturday left at room 229 on the table ring, we went out, came to us as a cleaner and we remember about the staff not find! very strange! I do not trust in the hotel a! cleaner can remember where §?????
Large room ("superior room" in separate building), parking in front of the room. Old (both room and furniture need renovation), smelly, dark. Does not meet expectations: "superior room" should be fully equipped (no cooker/coffe maker / soap from dispensers, etc)
Good sized, clean rooms with comfortable beds. Very friendly, helpful staff, particularly in the restaurant. The breakfast is excellent, with a good selection and offers particularly good value.
Quiet, forest location
The staff were very accommodating and helpful and the room was very comfortable, spacious and clean. The proximity to Amsterdam. It might be helpful to provide some sort of shuttle to/from the train stations so that a guest doesn't have to worry about the infrequent taxis.
Clean, nice location. Room was a bit uninviting.
The internet cafe, breakfast and friendly staff. Shower not working in the first room - changed quickly by staff to another room. No adaptor plugs available.
Comfortable hotel with excellent staff. Ideal for a relaxed stop not far from the motorway.
Great accomodating helpful staff
The serenity not really
free Inernet on computer cigar in ashtray of bath room, dirty
pleasant hotel, with modern decor. slightly difficult to find after dark
The location of this hotel is great. Not too far from the Kroller Muller Museum and the national park. They have bicycles to rent if you wish. Breakfast was acceptable. The toilet was running during most of our stay (2 days). The staff worked to repair it, but it wasn't fully fixed before we left. Not an issue for us, but would have been a problem if we stayed longer.
Very clean, welcoming and comfortable The lack of sport fitness facilities
Convenience to town center
Very Comfortable no
The staff were exeptionally helpful and cheerful. The Michelin-starred restaurant was truly magnificent. No
It is conveniant to where I needed to go and the place is comfortable and the have BBC
fantastic gourmet resturant that was worth the vist alone. Friendly efficient staff single quite small beds in an enormous room
Pleasant cautious staff. Functional and comfortable rooms
My room was large and very clean. The hotel staff were very friendly and helpful. In contrast to the hotel staff, the service from the restaurant staff, both at dinner and breakfast, was very poor.
the modern design of the hotel makes the stay excellent.
Nice modern design, clean and very friendly staff
The hotel is in a very quiet place, overall was very clean. The wellness area is not to be considered a real wellness area, it's very basic and not cozy at all. There is no atmosphere in this hotel and I was very disappointed. You walk in the sauna area on a concrete floor, they could make a nice floor out of wood or something nice were to walk. The room was cold, it took 6 hours to get warm. The location is in the middle of nowhere, I still don't understand what is the purpose of this hotel: weekend, relax? Not a cozy place to spend a weekend!
Very nice location. Quiet environment. Modern and unique design. Very good restaurant nearby (De Halle Bloom?) with quality food and service. Room wasn't spotlessy clean. Bed had probably been used for a nap. One of the pillows was dirty. I thought flooring wasn't consistent with quality standard of other building material of the hotel, but that's probably personal taste. Minimal service of the staff for breakfast.
The personnel on reception is very helpful. Breakfast is OK (the view from the breakfast room is very pleasant). The floor in rooms and coridors is awful - like on the parking: it's a poured floor which produces great noises. When the guests in the next rooms come - the impossible noise is in all your room around. Every step is like a fall of hammer. The design of the room is also more than disputable - the open bath without any walls is in the center of the room. So no privacy and high humidity in the room are guaranteed. They have bath and WC with the common door (very noisy and no privacy). Roommate entered the room with "Do not disturb" sign on the door. In this moment my hisband was in this OPEN bath. The only brasserie near the hotel is awful - meals are too "fine dining" - they cooked 2 dishes 2,5 hours and they have not been tasty at all.
a great room with a twist
Free internet good speed. Stylish hotel room for single use. Instant coffee is not expected in a 4 star hotel
The staff is very friendly. The hotel is bright new. The decoration is simple design, very relaxing. The situation is nice, in a middle of the fields and forest. Very calm. The room is clean and comfortable. Nothing.
Perfect diner - open kitchen. Nice location. Modern looks. It was difficult to find. Not close to the highway.
Good restaurant in the grounds of the hotel. Rather bleak, functional, minimalist style, lacking atmosphere, smart design being more important than comfort in this hotel. Breakfast not included and expensive, so breakfasted elsewhere.
Nice room and location is good for the train. No, all good.
Service Carbage bag lying in the elevator
The room was clean and the staff was friendly The breakfast buffet had a limited selection
Central location and adequate parking Breakfast could have been better. Cheese slices were dry
The attention of the staff and excellent breakfast.
Location, walking distance to train station, easy to find. No
Hotel was clean, spacious, and staf were friendly and helpful, I asked them to rent me a bycicle which they did. The breakfast was standard for Netherlands, if you dont like it you dont have to eat it. Dinner was excellent and restaurant is well worth a visit!
After 2 weeks of hard beds and stuffy rooms - the room I had at the City Hotel had the best bed, great bathroom - large room in general and even being next to the elevator - I did not hear it. I had a great stay and would stay again. Nothing
the breakfast was great and the staff were very friendly
nice friendly staff, the waitet for us though we were a very late arrival. Our reason for chosing this hotel was that you are allowed to bring your dog. We were overall pleasently surprised with everything
Nice and friendly staff, comfortable and spacious rooms, a relaxed atmosphere. Great place to withdraw after a hectic traveling work day. None
Its excellent restaurant with intelligent wine list and very good served breakfast (wonderful, no buffet) in the centre of a town with good shops. The noise from the kitchen's extractor fans, I imagine a room at the front would have avoided this. For one night this was ok, for a longer stay it might have been problematic.
The hotel was very nice, and the staff was very helpful.
perfect location, attentive staff, wonderful breakfasts, beautiful hotel
Nice rooms and coffee machine
The location was excellent for the "city" of Wageningen; there was an espresso machine in the room; the room was huge. For my taste it has the best croissants outside of France. My colleague and I had both rooms on floor 1 and 2 at the far end of the hotel floor, for "good" reasons: a constant rumbling and humming noise from the exhaust system, this was annoying, not easy to find sleep, the statement of the front desk that "this will stop in an hour" was a lie, it never stopped. Next, the bathroom has no heating: I got cold feet while in the warm shower. The free spring water provided in a bottle is a fake. The fact that it was filled to maximum, but the cap was already opened before I touched it, indicates a possible cheap refill with tab water (seems to be a standard procedure in many hotels). The rooms are huge and empty, hence not very cosy, overall a cold design. Question of personal preference, however.
design of the room/bathroom shower - the water did not flow off, one simply ended up standing in water when taking a shower (yuk)
I liked the furnishings, the shower, the heating and the food. Also the service. I did smell some cigarette smoke, despite this being a non-smoking hotel
Service was absolutely forst-class. Restaurant was amazing - breakfast roo/bar is very nice with a lot of Dutch ambiance
The espresso machine in our room No atmosphere, arrogant staff, " too much ado about nothing".
Value for money, location. The reading lamps above the bed. Breakfast too expensive.
The price The room was tiny.
The restaurant food was excellent. The cost of breakfast.
The heating system did not work.I sleeped all night without heating. Breakfast was too expensive (17,50€) as all other services (for sauna 10€ , for a bottle of water 5,16€ !!!).It was not a good experience.
The ambience of the restaurant was very good and the staff were very helpful and polite I thought the breakfast was not good value for money and that the room and particularly the bathroom was small for the rate charged.
location, friendly staff breakfast is pretty expensive, rooms are small for a 4 star hotel