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the swimming pool the service at the pool bar
Very quiet location but convenient to beach or use the resort's large swimming pool. Very nice dining area. Also has nice parking area.
Nice park and pool area, but poor breakfast and no wineglasses in the suite. Behind the fence old ugly buildings.
romantic and relax
Very clean with good standard of facilities and comfort level Location was a little isolated given the lack of other facilities close at hand which is fine for visitors driving to hotel from other parts of Europe but flying in from UK it meant isolation.Hotel could offer a simple shuttle bus service which is normal especially in this price range of hotel.
Nice layout, hotel in a park like setting Outside of the hotel complex is a buildling site. The surounding area will be nice when it is finished!
The hotel had a fabulous wellness centre although you did have to pay an entrance fee. The rooms were extremely good as was the housekeeping. Breakfast was very nice. This hotel is in the middle of nowhere so one would need to hire a car to get around. The hotel staff were not very forthcoming with information about where to go and what to see. An information board in reception would have been useful.
nothing the position of the hotel.....you can feel the smells of the oil tanks behind the harbor
ambiance and real green park. non
The hotel is located closely to the beach (1 minute walk), it has free guest parking, hotel staff was very helpful, wi-fi connection also available for charge
Nice hotel close to the beach in other facilities in Tirrenia Very bad breakfast
Hotel staff were welcoming and really trying to increase the customer satisfaction. The room was better than I have expected.
The room is very large, good for families. The hotel is near the beach. The lift has already installed. There is nothing speacial in the breakfast.
The ease of "Checking in" The Staff speaking English and also being very helpful when asked, Where is the nearest ATM machine, and or for the Public Beach, where to eat etc Very Good N o not really overall we found it very Good
It is definitely a budget hotel, it is ok for the money. The bed is not comfortable.
Should be classed as a budget hotel.
it was close to the places i needed to be and the empoyees were verry nice the room verry small and cold even if i asked 4 the heat to be turned on.
Room was nice with a great view of the Med.
The hotel is located close to the beach. There is also free beach nearby. 10 minutes walk to the good places to eat. 20 minutes drive to Pisa. Free big parking Breakfast was bad. Only one cup of coffee or tea is free. Additional one costs 1.5 euro. If to stay more than one night and the weather is bad, there is nothing to do and to see around. Internet can be taken for not less than 3 hours and it costs 6 euro.
The wellcome of the personnel & the parking facilities. The location. The cold water as hot water was not hot ..!!!
Location (for the station), very good breakfast - especially the pastries! Slow desk service
I liked the fact that it is value for money, breakfast was excellent and it was right infront of the train station. the water was sometimes a little bit cold
The housekeeping was very good with rooms made up quickly and efficiently.Housekeeping and restaurant staff were very helpful I felt reception could have been more friendly
central location, breakfast ok, service ok aircondition at the room was out of order
nice rooms, clean, friendly and professional staff no
I stayed for business so the location was great that it was in front of the train station. Mini-bar was really expensive and you need to pay for internet. The hotel would be even better if these prices can be cheaper.
Clean rooms, friendly staff, great proximity to train station and airport! 0
Very Good location to see the local sites
The room was very clean and had good air conditioning, and the room was very quiet and comfortable.
the room is very clean& the staff are very good welling to help all the time the reataurant doesn't offer much varity of food, but the hotel is good
From the greeting at the front desk to the cleanliness of our room everything was excellent
central location, good room rate no view - room 305 looked onto an enclosed air well/vent but the rate was a good one so not too bothered
Good location. Good value for the money. Don't bother with the breakfast if it is not included in your reservation. It is not worth the price.
Helpful and knowledgeable staff - we asked about places to eat and were directed to a superb pizzeria around the corner No.
I liked the friendliness of the staff as well as the central location and value for money. Nothing!
The location was good. Walking distance from everything important. Nothing, was pleased with service.
The hotel is of a very high standard in terms of design, comfort and guest services. It is very conveniently located very close to both the airport, main train station and city center. The breakfast is extensive with many items of gourmet quality.The staff are friendly and professional and I highly recommend this hotel in Pisa.
Not too far away from all the sights, pleasant and helpful staff and extremely clean rooms, very good breakfast buffet. No evening dining room.
Convenient to the railway station, shopping centre and main attractions.
Attractive decor - reception/help
The location of the hotel was very good, we were near the main train station and the restaurants and bars.The room was functional for our needs. The hotel advertised a shuttle bus to the airport however none exists, this was one of the reasons we chose the hotel. The receptionist was quite rude on check when we asked about the shuttle service.
This is a good hotel if you want something in a great location with no frills. Very simple, clean and nothing special. The breakfast was a lot better than I thought it would be. Rooms were simple, small and clean. The bathroom was nice and good sized.
The staff were extremely helpful and the hotel was ideally located for sightseeing, with just a short walk to the Leaning Tower.
Great Breakfast, free parking at the hotel and close enough to walk to Pisa Tower Bed was *very* hard compared to the other dozen or so hotels we stayed in while in Italy
Nice staff and they were very helpful. The Breakfast was good compared to most Italian hotel breakfasts,actually my wife stated that the croissants were the best she had ever had. Sky channels were a plus and a 10 minute walk to the leaning tower. The shuttle for 10 Euro is actually a good bargain versus a taxi to/from the airport. Easy to take a bus for 1 Euro to the train station to Florence and the train is 12 Euro from Pisa to Florence round trip. We had a nice trip. The beds were very hard. We were not impressed with their dinner menu and would recommend eating dinner outside of the hotel compared to other places we have visited. Not much around the hotel and the little market shop around the corner closes fairly early, so buy what you need early.
Staff very helpful and convenient to Tower and railway station via a short can ride.
Reception staff very friendly and helpful. Hotel very clean and offered modern facilities Service in dining room was rather slow with a rather surly head waiter
Location (quiet), hotel staff, cleanliness of our room, private parking area. No free internet.
Most staff were friendly and spoke good English
The staff where excellent the food and service fatastic The gps took me to a concrete wall and underpass that was late at night and raining may be better to give more directions but stakk provided support and help
The location is quiet, close to the leaning tower of Pisa. If you want to stay in the hotel and relax for a extended vacation, this is the hotel you should choose. There is no iron in the room which is quite unexpected for a 4 star hotel. They have iron in a common place but the location is not convenient. If you want to extend your stay , you should inform them earlier. The staff don't seem to be interested to extend 1 night after 10 nights stay.
Air conditioning was nice. Good location. Friendly staff. The WiFi was terrible. Bad coffee for breakfast.
Very relaxed, friendly staff, will recomed to our friends in the UK.
Efficient service, very clean, adequate comfort, very good choice at breakfast in nice airy dining room. Good location if you don;t mind walking a bit , quiet at night. Hotel seemed to attract considerate guests. Definately good value for money just don't use the mini bar.
It is a modern desing hotel (probably too modern for my taste). it is not an outstanding hotel but for the purpose to stay 1 night in Pisa was ok. The floor seemed dirty however it is part of the design(?). There is not much to do around the hotel.
Fantastic Hotel, Staff great, very helpful and friendly. Although new all were striving to deliver a first class service and this was achieved Nothing
Excellent top quality luxury modern hotel minutes from the airport and easy access to pisa central by bus is only 10 minutes.
location ,breakfast,room ,staff all were decent and friendly bar & mini bar prices were extortionate. the evening meals were very fancy. would have prefered plain and simple food choice.would stay again but for no more than a couple of nights.
cleanliness of our room!
Everything excellent! The only slight problem was the lack of instructions to use all the technology!
The room and the breakfast. The location, better for who is by car.
it is a new built hotel and quite funky with super modern decoration not many choices for vegeterian food, lack of english channels on t.v. there was only one channel:CNN. no coffee/tea/kettle available in the rooms
Stile, little rooms, parkingplace We had to wait rediculous long for being served in the restaurant.A better breakfast-box when you have to leave the hotel early in the morning.NB.The given emailadress email@example.com doesn't work!!!
Excellent breakfast buffet. Outdoor patio area. Groovy neon lighting at night. A unique well excecuted design. Great service from the staff.
Good breakfast, nice room, quite, friendly service, good bed.
Nice comfy bed, clean and complimetary mini bar The 'complimentary' breakfast should be marked as continental as the lady refused to fill the hot breakfast up until all the dry hour old egg were finished. There was not enough food for the minimal guests staying at the hotel each day. I would rather pay than have rationed complimentary breakfast.
modern look. one speaks english at the desk, not only italian.professional behaviour.
TV had 2 English Language channels The restaura was billed as 'gourmet' but in practice the food was quite ordinary. The receptionist displayed a curt and disinterested manner. WiFi was billed as 'available' but they insisted on cjarging 3euros for an hour. Then keeping us waiting to print out a code. Thus we were put off right from the first moment. Oddly there were free soft drinks in the mini-bar. It would br more custermer-friendly to off er a smile and announce that WiFi was unlimitted and free, and then charge for any minibar drinks if they are really so hard-up that they need an extra 3 euros per customer!
Excellent room quality and comfort. Very limited facilities - no bar, restaurant not corresponding to hotel level.
Very professional. Smart, clean and sophisticated.
Modern room. Free minibar. Free drinks in lobby. Great restaurant. Very good breakfast buffet. Bathroom lacks privacy because of glass door.
Easy to find, free parking, nice bed Paying for Wifi looks like an interesting concept, but how much value for money is it, if you only want to check your email? Furthermore, the minibar in the hotel room did not have any wine, beer or spirits. This I would have been willing to pay for!
Restaurant food quality, presentation and service; hotel staff availability and kindness Room to cold
free coffee bar, very good breakfast
Fantastic location if you want to be close to the main monuments in Pisa. Bed's were very hard.
The staff were very helpful and the location is excellent as its around the corner from the Tower and Duomo etc. The lack of a working air conditioner! This was a major inconveience in the torrid heat of a July night. We arrived late (around 1a.m.) and by the time it was apparent that the all the airconditioner could do was make lots of noise it was too late to get the matter resolved. As we were only staying for one night I cannot say if they fixed it in time for the next occupants.
The room was elegant, excellent Restaurant services in evenings could be improved to the same level as the rest of the hotel.
location and service
I especially liked the location and got a great view of The Leaning Tower of Pisa from our room which is within a three minute walk.
Very high standard of accommodation in a most convenient location. Staff were friendly and helpful, and breakfast was excellent.
Location very close to the leaning tower of Pisa,the barman was an absolute star,like a favourite grandad,you want to take him home!!! We were given a fairly poor room off a corridor behind the bar.....We didnt really pay very much so cant complain,I think there was a conference going on so maybe they got the best rooms....Anyway it was quiet(for Italy)!!!Shower was extremely poor and small(more water on the floor than anywhere else)..
The location is unbeatable. From the rooftop you have an outstanding view of the Tower. The hotel is on the older side. Many of the rooms just need to updated and renovated.
the hotel was perfectly located for the square, it is a lovely hotel, yes it maybe old fashioned but thats what gives it its character, we were very happy with it.
Excellent location- 2 minute walk to the Tower of Pisa and easy reach to shops. Staff are extremely helpful. Highly recommended.
The hotel is in perfect location very close to the leaning tower of Pisa. Lorenzo the front desk receptionist was very helpful & has excellent rapport. The rooftop restaurant has a excellent view of the dome & leaning tower & sunset but was not impressed with the waiters & has a limited selection of dishes.
Its location and the proximity to major sights in Pisa. The hotel offered reasonable facilities for the price charged Poor information on how to access the hotel by car. For a first time visitor to Pisa the need for authorization to access the city center is no obvious and the hotel could have given advanced assistance by providing suitable information. The breakfast room staff seemed to consider serving was a favour provided to guests rather than a paid for service!
The staff were efficient and friendly and the facilities in the hotel and rooms were of a very high standard. Breakfast was excellent.
i liked how helpful the staff were, i liked the free wi-fi access, and i loved the design of the hotel and how it was furnished, and the cleanliness of the room The breakfast was not up to the 5 star hotel standards
Nice facility for the money, very nice room. Front desk staff and wait staff very attentive. We were told our breakfast was included when we checked in but to find out in the morning it wasn't. The head waiter was not very nice about the situation, he was a jerk. Not well located to sites, this hotel is in a residential area.
Amazing view of the Tower of Pisa and Cathedral! A bit outside the city so more relaxed and quiet atmosphere in the hotel. Gorgeous pool and outside area. Beautiful facilities and state of the art room. Totally great hotel and would stay there again in a minute!
view from the room window.
Every things were or.
Modern feel Difficult to find using the Booking.com directions
Very new Modern Hotel Can't believe that they not provide Sliper. Breakfast is not enough for all guests
The hotel is very modern, room was beautiful, bed comfortable, linens fine. great view of leaning tower of pisa. we left some jewelry behind and the housekeeper came running after us with it. don't find that too often these days. also dinner in dining room was quite lovely. staff very attentive.
good of all! no
Proximity to the Railway Station. The Shuttle Service from the Airport.
nothing good The hotel is too old and the facilities are very bad. I got a tiny single room with bad bath room. It's the worst 3 stars hotel that I ever stayed in
The bottle of wine waiting for us upon our arrival was a great perk!
The staff were extremely friendly and helpful. The breakfast included was excellent. We seemed to be put in rooms that were below the standard of the rest of the hotel. On our second stay, we were unable to use the showers as no curtain or shower mount on the wall, and the bathrooms were of a poor standard, a couple of the towels in one room were visibly dirty as though trodden on. Three beds were also put into a two bed room. As a business traveller who stays in hotels frequently the rooms were way below even the most basic hotel in the uk.
The hotel staff were nice, natural, prompt and efficient. I liked them and appreciated their behavior.I felt I could rely on help from them if needed. The design of it, but it's nothing to complain about.
This place is only few minutes from the train station and they had a wonderful breakfast area with a very good breakfast buffet. Front desk staff was very nice. From the photos it looked nicer than it really is. My bathroom was not completely clean - the toilet especially so I didn't appreciate that. Also the walls or door insulation wasn't good so whenever someone was going to the room at night I could hear that. Other than that everything was good.
cleanliness of rooms, friendly staff,
Good location, close to station. n/a
The location was very convenient to the train station, airport, and the historic sights of Pisa. Everything we wanted to see was in walking distance. The front desk staff was very friendly. We checked in late at night, and the front desk person was incredibly helpful and accommodating. Check out with other staff was the same. The room was clean and met our expectations. The immediate block or two right around the hotel felt a little unsafe late at night, but the front desk staff was very helpful in recommending where to go and what areas were safe for walking at that time. During the day, the area did not feel unsafe.
The Hotel La Pace was situated very near the railway station. The staff were friendly and helpful. I would recommend this hotel. The rooms are a bit old fashioned but being a constant visitor to Italy this seems to be the norm.
Close to train station (few steps) and 5 minutes drive to airport. Excellent for late or early flights. Room was clean and comfortable. Coffee only available in afternoon since they want you to have the overpriced breakfast in the morning.
a very good service and helpfullness
Clean room, good breakfast. Not close to main attraction, if you have car you should be fine.
clean and comfortable
Found everyone so helpful and so very easy to get about using buses and trains. Hotel was in just the right place for us
The room was very clean. Mini-fridge with water in it. The shower was small but had great water pressure. 30 minute walk or short drive to the Tower of Pisa. Short walk to a nice ice cream place. Large TV with some English channels. Free wifi and free parking! Double beds in Europe are really just two twins pushed together but apparently that's standard.
The workers were friendly. The breakfast was good. The hotel has a free parking. The room was big, and the bed was very confortable. The bathroom had a shower curtain. That is not acceptable in a 4 star hotel. Also, the curtain did not look clean. There was no hot water in the morning. We had to shower with very cold water.
The welcome was good, staff dealt with everything quickly and efficiently, all the staff where helpful and friendly and there were no problems with our room or any aspect of our stay.
the modern style of the hotel. the caring attitude of the hotel's personnel.
The hotel was of a very good standard and represented excellent value for money. The Hotel staff were very professional. There was ample parking, and it was a very pleasent stay.
Website advertised cycles which was factually incorrect. No cycles available.
good service, nice hotel you will need to take a taxi to the leaning tower and the center, too far to walk
The rooms were very nice and roomy. The breakfast was good as well. We did not find the staff on reception helpful. i.e. we had to ask when breakfast was, didn't mention to buy bus tickets from shops as they had run out.
hotel restaurant for evening meal was good room was poor - was a quad room and we were given a disabled room with a wet room. the drainage in the shower was inadequate, and left the whole bathroom and outside area completely flooded, not very pleasant and a little dangerous as it was so slippery
The hotel was fine for a overnight stay. Not very happy with the front desk support. Though good value for money & exellant location.
Nice hotel, nice staff, good location. Nothing
the view from the room noisey with being on a main road. not a very good breakfast.
Excellent value for money. The manager was very pleasant and helpful. The location was truly excellent as it was just across the road from the cathedral and tower and very close to restaurants and the old town. The breakfast was also very good with meat and cheese, yoghurt and fruit. The heating could not be controlled so was on very hot and we had to open the windows to keep the room at a comfortable temperature.
View was wonderful. Tower just across the road. Breakfast was basic, could do better.
Across road from Leaning Tower & Cathedral. Cd not be more convenient for them
atmosphere poor breakfast, some ham and cheese would be good to have
This is the hotell that i never will visit anymore. The noise from the trafikk was terrible.
good location, very close to the center
Near the leaning tower and busstation to airport, espresso at the breakfast. Price is high, a lot of traffic-noise, breakfast was very simple.
The location of the Hotel was fantastic. Extremely close to the Tower but in a quiet street. The room was quite small, but they do warn you of this!
The hotel is located in the old part of town, just 5 minutes' walk to the Tower and cathedral. It has a very good restaurant. The staff were extremely helpful.
The staff were very helpful and the room was lovely. The conservatory area of the dining room was very cold at breakfast (it was a very cold day!) and I did not like paying six euros for a coffee and seven euros for one standard glass of red wine.
excellent location to city center, pleasant staff,good serviceand a very rich breakfast.very nice terrace to have breakfast. small rooms needs plasma screen for TV.
Outside breakfast area was very pleasant. The staff were very helpful. The room was tiny which is why I only put 'fair' for 'value for money'.
Tranquil and accessible. Bedroom rather small
The friendliness, helpfulness and professionalism of the staff. The sheer beauty of the hotel. The breakfast. The eccentric light switches
near the centre of Pisa sites We did not feel that it justified its 5* status. At dinner they had a tasting menu that we were interested in but they said we would have to pay the full price without any discount although we were on 1/2 board. Also the dishes we did select did not arrive with their accompaniments on both dishes, mine supposed to have a carrot flan not there. we did mentin this to the staff and they said they would remember for next time! The deluxe room we were given was smaller than a lot of 4* that i have stayed in
Dining in the garden The food was poor
nothing was to much trouble for any of the staff they made you feel very welcome
the shower didn´t fully close and there wasn´t an elevator.
New interiour, especially the bathromm was nice.Local restaurant with a good atmosphere. Nice beach nearby.
Slightly old fashioned, but with rustic charm. Rooms were spacious and well equipped. Hotel was clean and comfortable. The breakfast was nice, continental as expected but adequate with a good selection of foods. In a good location close to centre of Tirrenia. Staff unfortuantely did not speak much english, but we managed to communicate particularly needing a taxi at 04.45 to get to airport. A member of staff drove us there.
The restaurant of the hotel was very good. There was fresh delicious meals. The hotel was not so modern.
Great location, just across the street from the beach (a 3 minutes walk to the beach). Although a small hotel with small rooms, you can find there everything you need if you are not to pretentious: new and clean bathroom (including a hair drier), comfortable bed, clean bed sheets, TV, A/C, a small balcony. Friendly staff. Good breakfast. I highly recommend the hotel restaurant if you are willing to try some local seafood. The room and balcony were facing the street, a little bit to noisy during early morning.
Quite convenient. Has parking facilities.
I like very much clean room. The hotel very calm so sleep is easy. Breakfast is simple and tasty. Very big car park. nothing...
The staff was helpful and very excellent service. The location was great.The service made the uncomfortable bed okay. Bed was not very comfortable
Family feeling from staff. Quiet during our stay. Easy parking. Big room. Small bathroom/toilet.
staff was really helpful, nice calm place it is pity that breakfast is not included in room price. price difference is small, but I prefer to get all in one B&B prices
friendly helpful staff, close to beach, air conditioning in the room! pying extra for breakfast
quiet with friendly and courteous staff no
Being in Italy it was helpful that the management spoke perfect English. This was a perfect stopover during our journey from Livorno to the UK.
Good room and very clean, very nice price, big park for car. I liked very much the restaurants in the center of the town.