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|Value for money||7.5|
|Distance to city center||1.1 mi|
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Spacious room, clean, comfortable, super nice staff!
Hotel is fine, considering it's quite economic. It's clean and the staff is kind.
The major problem for me was that it's located in an industrial zone, so no shops or restaurants near around. (I couldn't take breakfast the day I was living since they were attending a huge crowd... but I guess it was just bad luck...)
The linens were cleaned properly. Some of the staff was courteous and pleasant. Accepted U.S. dollars and offered me an excellent exchange rate when I ran out of pesos and was unable to get to the cambiario in time to get some more pesos and pay the bill. The amount of time it took them to handle my room service requests... Very quick.
The amount of purposeful noise from the other guests. The sour disposition and repeated "no's" from one of the maids... I don't know what that was about. Their need to constantly verify I was in need of a new, clean sheet or towel. They would immediately search for/through the old linens that I put outside of my room, in order to verify that I actually needed a new, clean towel or sheet, as if I was there to steal their used towels and sheets. Delusional much? I think so. The hotel's refusal to give me a new room, as I requested when I first checked-in... Very rude and definitely purposeful.
Located in Mexico City, 12 km from Soumaya Museum, Hotel Santa Cruz provides accommodation with a restaurant, free private parking and a bar. Among the facilities at this property are a 24-hour front desk and room service, along with free WiFi throughout the property. United States Embassy is 14 km away and The Angel of Independence is 15 km from the hotel. At the hotel every room has a desk, a flat-screen TV and a private bathroom. An American breakfast is available daily at Hotel Santa Cruz. A business centre and vending machines with snacks are available on site at the accommodation. Basilica of Our Lady of Guadalupe is 13 km from Hotel Santa Cruz, while National Museum of Anthropology is 14 km away. The nearest airport is Benito Juarez International Airport, 21 km from the hotel.
based on 450 reviews
Value for money
Policies vary by room type and provider.
FAQs when booking at Hotel Santa Cruz
Where is Hotel Santa Cruz located?
Hotel Santa Cruz is located at Avenida Presidente Juarez, 1.1 miles from the center of Tlalnepantla. Basílica de Santa María de Guadalupe is the closest landmark to Hotel Santa Cruz.
When is check-in time and check-out time at Hotel Santa Cruz?
Check-in time is 2:00 PM and check-out time is 1:00 PM at Hotel Santa Cruz.
Does Hotel Santa Cruz offer free Wi-Fi?
Yes, Hotel Santa Cruz offers free Wi-Fi.
Does Hotel Santa Cruz offer free parking?
Yes, Hotel Santa Cruz offers free parking.
Does Hotel Santa Cruz offer free airport shuttle service?
No, Hotel Santa Cruz does not offer free airport shuttle service.
How far is Hotel Santa Cruz from the airport?
Hotel Santa Cruz is 10.4 miles from Mexico City Benito Juarez. Hotel Santa Cruz is 27.1 miles from Mexico City Toluca Intl.
Does Hotel Santa Cruz have a pool?
No, Hotel Santa Cruz does not have a pool onsite.
Most Popular Landmarks
- Basílica de Santa María de Guadalupe 6.1 mi
- Alameda del Bicentenario 9.2 mi
|Mexico City Benito Juarez||10.4 mi|
|Mexico City Toluca Intl||27.1 mi|