Hotel Santa Cruz

Some guests have mentioned that the mattresses are hard, but others have found the rooms to be clean and comfortable.

Yes, the hotel offers free parking for guests.

Guests have praised the hotel's restaurant and bar, but some have suggested improvements in the staff's friendliness.

Many guests have appreciated the spacious and clean rooms, but some have mentioned the need for newer towels and comforters.

The low season is in February, and the high season is in October, offering different experiences for visitors.

Some guests mentioned that rooms facing the street can be noisy due to passing traffic, so consider requesting a room away from the street for a quieter stay.

The hotel is conveniently located near attractions such as Tenayuca, which is 2.2 miles away, and the Basílica de Santa María de Guadalupe, which is 6.1 miles away. Plan your visit to these attractions during your stay.

The hotel offers increased accessibility and features such as lowered sinks and rooms located on the ground floor, making it a good choice for guests with mobility needs.

Some guests found the mattresses to be quite firm, so if you prefer a softer mattress, you may want to inquire about room options or consider bringing a mattress topper.

While many guests praised the staff for being kind and accommodating, a few mentioned instances of unhelpful or rude behavior. Keep this in mind and communicate your needs clearly during your stay.

Take advantage of the hotel's dining options, including the on-site restaurant, bar/lounge, and the possibility of having breakfast delivered to your room.

If you're planning a visit in February, be aware that it's considered the low season, while October is the high season. Consider this when making your reservation.

The hotel offers free parking, which can be a valuable perk if you're traveling by car. Take advantage of this amenity during your stay.

The hotel has implemented various health and safety measures, including contactless check-in/check-out, enhanced cleaning, and physical distancing rules, providing reassurance during your stay.

Free Wi-Fi is available throughout the hotel, and if you need to work, each room is equipped with a desk, providing a suitable environment for business travelers.