Great experience. Very good staff. Plenty of dining options.
5 stars
Grand Hyatt Tokyo
Photos of Grand Hyatt Tokyo
Overview
The Grand Hyatt Tokyo is located right in the heart of Roppongi, Tokyo, which helps to make this a good destination hotel. It’s near a number of locations that visitors may want to explore. The hotel features 387 rooms, which include 28 suites that can work well for various types of travelers whether they are there for business or for pleasure.
Guests who choose to stay at the Grand Hyatt Tokyo can expect a stay in luxury. Some of the suites that are available include the Chairman Suite, Diplomat Suite, Ambassador Suite, and the Presidential Suite. The rooms feature high ceilings, beautiful furnishings, and luxurious beds with Egyptian cotton linens. They also have large limestone bathrooms that have rain showers and soaking tubs.
The hotel has a wide range of amenities to enjoy, as well. Guests can enjoy concierge service and room service, a fitness center, a pool, meeting facilities, business services, and a spa. In addition, guests will find seven restaurants and three bars at the hotel, as well as a pastry boutique.
Visitors staying at the hotel can enjoy the proximity to many interesting places to visit and enjoy. They will be only a few steps away from Roppongi Hills, an urban redevelopment project. It contains a movie theater, art museum, observatory, and hundreds of shops and restaurants. Some of the restaurants in the area include Sushi Mitsukawa, Shunbou, Ten Soso, and Pintokona. Plenty of other attractions are just a short distance from the hotel, as well.
Latest deals for Grand Hyatt Tokyo
*Total includes estimated local taxes & fees payable on check out.
Rates may not include a tourism tax payable by travelers at the hotel.
Prices are based on 1 night, not including taxes and fees
Amenities at Grand Hyatt Tokyo
- Indoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Coffee shop
Services and conveniences
- Conference rooms
- Business center
- Wake-up service
- Concierge service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Chapel/shrine
- Private check-in/check-out
- 24hr front desk
Dining
- Minibar
- Special diet menus (on request)
- Kitchenware
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Coffee shop
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Adapter
- Air-conditioned
Bathroom
- Shower
- Bathtub
- Bidet
- Hairdryer
- Toilet
- Bathrobe
- Private bathroom
Pool and spa
- Spa and wellness center
- Massage
- Spa
- Hot tub
- Indoor pool
- Sauna
Parking and transportation
- EV charging station
- Parking
- Airport shuttle (surcharge)
- Valet parking
- Private parking
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Pay-per-view channels
- TV
- DVD player
Accessibility and suitability
- Non-smoking rooms available
- Increased accessibility
- Elevator
- Hypoallergenic
- Designated smoking area
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
- Pants press
General
- Seating area
- Slippers
- Telephone
- Privacy curtain
- Storage available
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Things to do
- Gift shop
- Board games/puzzles
- Beauty salon
Outdoor
- Terrace/Patio
- Garden
Bedroom
- Alarm clock
- Wardrobe or closet
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Babysitting or child care
- Kids meals
Fitness
- Fitness center
Reviews of Grand Hyatt Tokyo
8.8
Very good
547 verified ratings
Wonderful
350
Very good
65
Good
62
Okay
20
Fair
22
Mediocre
11
Poor
17
Summary of reviews
Guests say
Guests have praised the hotel for its excellent service, cleanliness, and prime location. Many reviews highlight the helpfulness of the staff and the overall pleasant atmosphere, although some guests noted the high prices. Overall, it seems to be a luxurious experience worth the cost for many.AI-Generated from customer reviews
Reviews(4)
Q&A(5)
Tips(10)
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The Club Lounge was outstanding: a truly lovely place to be, hang out and have food. I also liked the swimming pool and hot tub. The connection to Mori Tower at different levels was also very convenient. The Grand Hyatt Tokyo is a lovely place to stay.
Pros (+) Concierge and the whole hotel staff is amazing great rooms and value Hyatt rewards. We will be back
Cons (-) Nothing
Pros (+) Exceptional location, kind & helpful staff, large rooms.
Cons (-) Very, very, very expensive
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the rooms at Grand Hyatt Tokyo?
The rooms at Grand Hyatt Tokyo feature high ceilings, beautiful furnishings, and luxurious beds with Egyptian cotton linens. They also have large limestone bathrooms that have rain showers and soaking tubs.
Are there any specific amenities available at Grand Hyatt Tokyo?
Yes, Grand Hyatt Tokyo offers concierge service, room service, a fitness center, a pool, meeting facilities, business services, and a spa. In addition, guests will find seven restaurants and three bars at the hotel, as well as a pastry boutique.
What are the nearby attractions to Grand Hyatt Tokyo?
Visitors staying at Grand Hyatt Tokyo can enjoy the proximity to many interesting places to visit and enjoy, including Roppongi Hills, an urban redevelopment project that contains a movie theater, art museum, observatory, and hundreds of shops and restaurants.
How is the food quality at Grand Hyatt Tokyo?
Guests have praised the great western-style breakfast buffet, attentive waitstaff, and plenty of choices for all types of palates at Grand Hyatt Tokyo. However, some reviews mentioned that the breakfast selection was very limited.
What is the best time to visit Grand Hyatt Tokyo?
The high season at Grand Hyatt Tokyo is in December, and the low season is in January. Visitors can expect a comfortable stay with premium quality service and rooms, especially during the high season.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Take Advantage of the Onsite Dining
The hotel offers seven restaurants and three bars, providing a wide range of dining options. Guests particularly enjoyed the breakfast buffet and the variety of choices available.
Explore Roppongi Hills
The hotel's proximity to Roppongi Hills, an urban redevelopment project with a movie theater, art museum, observatory, and numerous shops and restaurants, makes it an ideal location for exploration.
Consider Room Comfort
While the rooms are spacious and well-designed, some guests found the beds to be firm and uncomfortable. It may be worth inquiring about bed options or preferences when booking.
Enjoy the Spa and Wellness Facilities
Guests appreciated the spa, hot tub, indoor pool, sauna, and fitness center. Taking advantage of these facilities can enhance the overall stay experience.
Check for Room Upgrades
Some guests suggested considering room upgrades to ensure a more comfortable and enjoyable stay, especially for those seeking specific amenities such as an espresso machine.
Take Note of Language Barriers
A few guests mentioned challenges with English language proficiency among some service staff. Being patient and using simple language can help bridge communication gaps.
Plan Restaurant Reservations in Advance
Guests recommended making restaurant reservations well in advance, especially for those seeking specific cuisine experiences. This can help secure preferred dining options.
Be Mindful of Bedding Arrangements
In cases where specific bedding arrangements are required, such as additional roll-in beds, it's advisable to confirm and reconfirm these requests with the hotel in advance to avoid inconveniences.
Utilize the Concierge Service
The concierge service was praised for its attentiveness and helpfulness. Guests can benefit from seeking recommendations and assistance for various activities and dining options in the area.
Location
6-10-3 Roppongi, Tokyo 106-0032
What's nearby
- Roppongi Hills Mori Tower129 yd
- Roppongi Hills0.3 mi
- Roppongi0.3 mi
- Tokyo Tower1 mi
- Central Tokyo1 mi
- Harajuku1.4 mi
- Shinbashi1.6 mi
- Shiodome1.8 mi
- Tokyo Electric Power Company1.8 mi
- Kokyo2.2 mi
- Ginza2.3 mi
- Nippon Budokan2.6 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Grand Hyatt Tokyo
Low season | August |
|---|---|
High season | November |
Average price (weeknight) | $773 |
Average price (weekend night) | $729 |
When to book a room at Grand Hyatt Tokyo
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Grand Hyatt Tokyo
FAQs when booking at Grand Hyatt Tokyo
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Value for money | 7.9 |
|---|---|
Distance to city center | 2.7 mi |
Nearest Airport | Tokyo Haneda |
Distance to airport | 8.2 mi |
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