Pros (+) Excellent Facilities, superb location.
5 stars
The Ritz-Carlton, Tokyo
Photos of The Ritz-Carlton, Tokyo
Overview
The Ritz-Carlton Tokyo is set in Tokyo and is within a 10-minute walk of Roppongi Metro Station. It provides a spa, as well as a Jacuzzi, a sauna and an indoor pool.
This elegant hotel offers an on-site gym, a ballroom and 24-hour room service. Multilingual staff are available to assist with organizing tours and activities, and an express check-in feature is provided. It also offers convenient facilities for business meetings and events.
The Ritz-Carlton Tokyo has 248 rooms, all of which are filled with a range of amenities to ensure an enjoyable stay. All have their very own living area and a variety of entertainment options, including movies-on-demand.
The hotel's in-house restaurant, Azure 45, is a popular spot to have a meal. Each evening, guests are welcome to relax in the comfortable lounge bar.
The Ritz-Carlton Tokyo is surrounded by the area's popular sightseeing attractions, including Roppongi Hills, Roppongi Hills Mori Tower and Roppongi, which are within walking distance. Aoyama and Akasaka Metro Station are within walking distance.
Latest deals for The Ritz-Carlton, Tokyo
*Total includes estimated local taxes & fees payable on check out.
Rates may not include a tourism tax payable by travelers at the hotel.
Prices are based on 1 night, not including taxes and fees
Amenities at The Ritz-Carlton, Tokyo
- Adults only
- Indoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
Services and conveniences
- ATM on-site
- Business center
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Key card access
- Express check-out
- Private check-in/check-out
- 24hr front desk
- Conference rooms
- Safety deposit box
- Bottle of water
- Chapel/shrine
Basics
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Pajamas
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Body soap
- Trash cans
- Conditioner
Bathroom
- Yukata (Japanese bathrobe)
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Bathtub
- Bidet
- Toilet
- Toilet paper
- Toothbrush
Dining
- Electric kettle
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Coffee shop
- Minibar
- Breakfast in the room
- Tea/coffee maker
- Refrigerator
- Coffee machine
General
- Executive lounge access
- Storage available
- Slippers
- Sofa
- Soundproof rooms
- Soundproofing
- Telephone
- Carpeted
- City view
Pool and spa
- Heated pool
- Spa
- Hot tub
- Indoor pool
- Pool with a view
- Spa and wellness center
- Massage
- Sauna
Accessibility and suitability
- Entire unit wheelchair accessible
- Pets not allowed
- Non-smoking rooms available
- Increased accessibility
- Adults only
- Elevator
- Accessible by elevator
- Upper floors accessible by elevator
Bedroom
- Extra-long beds (> 2 meters)
- Feather pillow
- Socket near the bed
- Alarm clock
- Clothes rack
- Wardrobe or closet
Parking and transportation
- Parking
- Private parking
- EV charging station
- Airport shuttle
- Valet parking
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- CD player
- TV
- DVD player
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Pants press
Family friendly
- Babysitting or child care
- Cribs available
- Kids meals
- Kid-friendly buffet
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Things to do
- Gift shop
- Bicycle rental
- Beauty salon
Health and safety
- Daily housekeeping
- Safe
Outdoor
- Garden
Fitness
- Fitness center
Reviews of The Ritz-Carlton, Tokyo
9.1
Wonderful
376 verified ratings
Wonderful
263
Very good
47
Good
33
Okay
11
Fair
6
Mediocre
0
Poor
16
Summary of reviews
Guests say
Guests have praised the hotel for its exceptional service and stunning location, particularly the breathtaking views of Tokyo. However, there were some concerns regarding cleanliness and the quality of breakfast, which did not meet the high expectations set by the hotel's reputation. Overall, the experience was positive, but some guests felt that certain aspects could be improved.AI-Generated from customer reviews
Reviews(3)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
9.1 out of 10
13 reviews
All reviews
Pros (+) This hotel is located in the tallest building in Tokyo and it offers incredible views of the city! The rooms are breathtaking and I have never experienced such incredible, all encompassing service. The concierge offered us the best sightseeing advice and we had one of the most memorable dinners in their Japanese Michelin Starred Restaurant. Oh and there's a fantastic 24hr Grocery Store located in ...
Cons (-) What I didn't like was that we had to leave so soon...
Read more
Cons (-) i had booked a non-smoking suite. the room had clearly been smoked in - an air purifier was by the bed when i got to the room. not cool at all. the fact that there are still smoking rooms that can be 'changed' into non-smoking? plus, had an issue with business card request. hotel itself is beautiful but dealing with unexpected issues not very good-especially for the price.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's dining options?
The hotel offers a variety of dining options including a restaurant, bar/lounge, and the option to have food delivered to your accommodation. Special diet menus are available upon request.
How are the hotel's beds and rooms described by guests?
Guests have described the rooms as very comfortable, with amazing views and easy access to the pool. Some guests have also mentioned the extra-long beds and the availability of a variety of entertainment options in the rooms.
What are the hotel's unique offerings for guests?
The hotel provides an executive lounge access, an on-site gym, a ballroom, and a spa and wellness center. Additionally, the hotel offers an indoor pool, a hot tub, and massage services.
Is parking available at the hotel?
Yes, the hotel offers parking, private parking, and an EV charging station. Additionally, valet parking services are available for guests.
When is the best time to visit the hotel?
The high season at the hotel is in April, offering a great time to experience the superb location and excellent facilities. However, December is considered the low season.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned the amazing views from the rooms, so consider booking a room with a view for a more enjoyable stay.
Consider Low Season Travel
December is mentioned as the low season, so consider visiting during this time for potentially fewer crowds and better rates.
Explore Nearby Attractions
The hotel is surrounded by popular sightseeing attractions, including Roppongi Hills, Mori Bijutsukan, and Tokyo Tower, all within walking distance.
Be Mindful of Service Charges
Some guests noted that the hotel adds a 15% service charge, so it's advisable to factor this into your budget.
Check for Renovations
A few guests mentioned that some facilities were closed for renovation, so it may be worth checking with the hotel if this could impact your stay.
Take Advantage of the Spa and Wellness Center
The hotel offers a spa, hot tub, sauna, and indoor pool, providing ample opportunities for relaxation and rejuvenation during your stay.
Request a Room Upgrade
Guests reported receiving free room upgrades due to availability, so it might be worth politely inquiring about this possibility during check-in.
Consider Time Shifts for Breakfast
Some guests experienced delays and overcrowding during breakfast, so consider adjusting your breakfast time to avoid potential inconvenience.
Be Mindful of Check-in Process
A few guests found the check-in process to be lengthy and not up to the hotel's standing, so it's advisable to manage time expectations accordingly.
Be Aware of Authorization Holds
Some guests mentioned issues with large amounts being authorized and not returned for 14 days, so it's advisable to clarify this with the hotel to avoid any surprises.
Location
Tokyo Midtown 9-7-1 Akasaka Minato-ku, Tokyo 107-6245
What's nearby
- Roppongi Hills329 yd
- Roppongi404 yd
- Roppongi Hills Mori Tower0.4 mi
- Central Tokyo0.6 mi
- Tokyo Tower1 mi
- Harajuku1.3 mi
- Shinbashi1.4 mi
- Tokyo Electric Power Company1.5 mi
- Shiodome1.6 mi
- Kokyo1.8 mi
- Ginza2 mi
- Nippon Budokan2.1 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about The Ritz-Carlton, Tokyo
Low season | April |
|---|---|
High season | March |
Average price (weeknight) | $1,309 |
Average price (weekend night) | $1,108 |
When to book a room at The Ritz-Carlton, Tokyo
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at The Ritz-Carlton, Tokyo
FAQs when booking at The Ritz-Carlton, Tokyo
Nearby hotels and places to stay
Closest
See more nearby staysCheapest
See cheapest stays in TokyoMost recommended
See most recommended stays in TokyoGood to know
Value for money | 7.8 |
|---|---|
Distance to city center | 2.4 mi |
Nearest Airport | Tokyo Haneda |
Distance to airport | 8.6 mi |
Everything you need to know for your stay in Tokyo
Complete your trip
Popular destinations