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Mitsui Garden Hotel Ueno

3-19-7 Higashi-ueno, Taito-ku, Tokyo 110-0015, Japan

+81 338 391 131

$136+

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Reviews

Hotels / Japan / Tokyo

Mitsui Garden Hotel Ueno - Tokyo - Building

Provided by Leonardo

Mitsui Garden Hotel Ueno - Tokyo - Bedroom

Mitsui Garden Hotel Ueno - Tokyo - Lobby

Mitsui Garden Hotel Ueno - Tokyo - Restaurant

Provided by Hotels.com

Overall guest ratings

8.7/10 Excellent

Based on 2,956 reviews

See all reviews

Review highlights

Location

9.7
Cleanliness

9.1
Service

8.6
Value for money

5.3

Good to know

Clean rooms
Good accessibility by car
Close to public transport

Nearby

About

Mitsui Garden Hotel Ueno is in the heart of Tokyo, walking distance from National Museum of Western Art and Tokyo Bunka Kaikan. This hotel is close to Sensoji Temple and Tokyo Sky Tree.

Rooms

Make yourself at home in one of the 245 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless Internet access keeps you connected, and digital programming provides entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and rainfall showerheads. Conveniences include phones, as well as safes and desks.

Dining

Enjoy a satisfying meal at a restaurant serving guests of Mitsui Garden Hotel Ueno. Buffet breakfasts are available daily for a fee.

Business, Other Amenities

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and laundry facilities.

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Amenities

Free Wi-Fi
Laundry service
Restaurant
Air-conditioned
24 hour front desk
Safe
Storage available
Non-smoking rooms available
Laundry facilities
Free Internet
Pets not allowed

Map

Guest reviews

All Reviews
Couples
Families
Business
Solo

Overall Rating

Based on 2,956 reviews

Location

9.7 "Terrific location."
Cleanliness

9.1 "Perfectly clean."
Service

8.6 "Great service."
Room

6.7 "Rooms are ok."
Breakfast

5.9 "Breakfast is mediocre."
Value for money

5.3 "Average value."
Comfort

4.6 "Not very comfortable."

View all review categories

Overall Rating

Based on 1,123 reviews

Location

9.8 "Terrific location."

9.7 "Easily accessible by car, said 97%."

9.9 "99% thought it was easy to get to the train station."

9.9 "Near to public transport, according to 99%."

9.5 "95% liked the proximity to shopping."

9.8 "98% liked the proximity to sightseeing."

10.0 "Good access to the airport, said 100%."
Cleanliness

9.2 "Perfectly clean."

9.1 "91% said rooms were clean."

10.0 "100% thought it was clean."
Service

8.1 "Great service."

9.7 "97% found the staff to be very friendly."
Room

6.9 "Rooms are ok."

6.8 "Beds were acceptable for 68%."

6.7 "67% said the view was so-so."
Breakfast

5.9 "Breakfast is mediocre."
WiFi

5.8 "Internet is average."
Value for money

5.5 "Average value."
Comfort

4.9 "Not very comfortable."

3.1 "69% said rooms were small."

View all review categories

Overall Rating

Based on 1,211 reviews

Location

9.8 "Terrific location."

9.9 "Easily accessible by car, said 99%."

9.9 "Near to public transport, according to 99%."

9.5 "95% liked the proximity to shopping."

9.8 "98% liked the proximity to sightseeing."

9.7 "97% thought it was easy to get to the train station."
Cleanliness

9.0 "Perfectly clean."

8.8 "88% said rooms were clean."

10.0 "100% thought it was clean."
Service

9.0 "World class service."

9.5 "95% found the staff to be very friendly."

9.0 "90% thought the service was very professional."

7.1 "71% said the reception staff was great."
Room

5.9 "Rooms are ok."

6.3 "Beds were acceptable for 63%."
WiFi

5.9 "Internet is average."
Breakfast

5.6 "Breakfast is mediocre."
Value for money

5.0 "Average value."
Comfort

3.7 "Not very comfortable."

2.6 "74% said rooms were small."

View all review categories

Overall Rating

Based on 236 reviews

Location

9.9 "Terrific location."

9.9 "Easily accessible by car, said 99%."

9.9 "Near to public transport, according to 99%."

9.6 "96% liked the proximity to shopping."

9.8 "98% thought it was easy to get to the train station."
Cleanliness

9.1 "Perfectly clean."
Service

8.9 "Great service."

9.8 "98% found the staff to be very friendly."
Room

6.5 "Rooms are ok."

7.0 "70% said the beds were comfortable."
Value for money

5.4 "Average value."
Comfort

5.0 "Average comfort."

3.2 "68% said rooms were small."

Overall Rating

Based on 384 reviews

Location

9.7 "Terrific location."

9.7 "97% thought it was easy to get to the train station."

9.9 "Easily accessible by car, said 99%."

9.5 "95% liked the proximity to shopping."

9.9 "Near to public transport, according to 99%."
Cleanliness

9.2 "Perfectly clean."

9.1 "91% said rooms were clean."
Service

8.4 "Great service."

9.8 "98% found the staff to be very friendly."
Room

7.3 "Nice rooms."

9.1 "91% said rooms were clean."

7.7 "77% were happy with the bathroom."

7.0 "70% thought the view was good."
Breakfast

5.8 "Breakfast is mediocre."
Value for money

5.3 "Average value."
Comfort

4.9 "Not very comfortable."

3.3 "67% said rooms were small."

View all review categories

Good to know

"Clean rooms"

"Good accessibility by car"

"Close to public transport"

data provided by TrustYou

Recent Reviews

All reviews
Positive
Neutral
Negative

7.3

review from

You cannot beat the location. The hotel is a few minutes' walk from the Ueno JR rail station and the Keisei station for the train to/from Narita airport. A subway stop is in the same building as the hotel. You can get to/from the hotel and these stations on foot either on pedestrian overpasses or underground. If you use the overpasses, there are elevators in case you are lugging suitcases around. The rooms are very small but impeccably clean and well equipped, and the beds are comfortable. Once windows and blinds are closed, you don't hear traffic. There is an Italian restaurant in the building that makes rather good food. They also make (mostly Japanese) breakfast, and there is a western-style coffee place right next to the hotel entrance.

Reviewed Apr 2012 by Anonymous
5.3

review from

The location is very good, is near the subway station, is close to the city centre by subway. The rooms are very small and the staff can not speak English very well. They can not understand you.

Reviewed Nov 2010 by Anonymous
6.3

review from

The bathroom was not clean (e.g. floor).

Reviewed Nov 2010 by Anonymous
6.7

review from

Location, room, easy check in-out no english on air-con control board

Reviewed Nov 2010 by Anonymous
7.0

review from

The Location The Enterance

Reviewed Nov 2010 by Anonymous
5.3

review from

Good hotel but poor restaurant and in room service. Restaurant

Reviewed Nov 2010 by Anonymous
8.0

review from

All the hotel staff are great, they are very helpful!

Reviewed Oct 2010 by Anonymous
8.0

review from

Close to the stations, Skyliner to Ueno is very fast(45min), alots of shops close by for you warming up and last moment shopping before you leave the city. Staffs was helpful to me for whatever I ask. They have scale to weigh your luggage if you need, laptop to rent, laundry room on the second floor for few hundred yens. I also let few things delivered to the hotel, all on date and in perfect state. Not all staffs speak English, but they do have a few who do, so find the right one.

Reviewed Oct 2010 by Anonymous

8.0

review from

All the hotel staff are great, they are very helpful!

Reviewed Oct 2010 by Anonymous
8.0

review from

Close to the stations, Skyliner to Ueno is very fast(45min), alots of shops close by for you warming up and last moment shopping before you leave the city. Staffs was helpful to me for whatever I ask. They have scale to weigh your luggage if you need, laptop to rent, laundry room on the second floor for few hundred yens. I also let few things delivered to the hotel, all on date and in perfect state. Not all staffs speak English, but they do have a few who do, so find the right one.

Reviewed Oct 2010 by Anonymous

7.3

review from

You cannot beat the location. The hotel is a few minutes' walk from the Ueno JR rail station and the Keisei station for the train to/from Narita airport. A subway stop is in the same building as the hotel. You can get to/from the hotel and these stations on foot either on pedestrian overpasses or underground. If you use the overpasses, there are elevators in case you are lugging suitcases around. The rooms are very small but impeccably clean and well equipped, and the beds are comfortable. Once windows and blinds are closed, you don't hear traffic. There is an Italian restaurant in the building that makes rather good food. They also make (mostly Japanese) breakfast, and there is a western-style coffee place right next to the hotel entrance.

Reviewed Apr 2012 by Anonymous
6.7

review from

Location, room, easy check in-out no english on air-con control board

Reviewed Nov 2010 by Anonymous
7.0

review from

The Location The Enterance

Reviewed Nov 2010 by Anonymous

5.3

review from

The location is very good, is near the subway station, is close to the city centre by subway. The rooms are very small and the staff can not speak English very well. They can not understand you.

Reviewed Nov 2010 by Anonymous
6.3

review from

The bathroom was not clean (e.g. floor).

Reviewed Nov 2010 by Anonymous
5.3

review from

Good hotel but poor restaurant and in room service. Restaurant

Reviewed Nov 2010 by Anonymous

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