Guest reviews
-
All Reviews
-
Couples
-
Families
-
Business
-
Solo
Overall Rating
-
10.0 "Incredible bar."
-
9.8 "Terrific location."9.9 "
Easily accessible by car , said 99%." 9.9 "99% thought it waseasy to get to the train station ." 9.5 "95%liked the proximity to shopping ." 9.9 "Near to public transport , according to 99%." 9.8 "98%liked the proximity to sightseeing ." 10.0 "Good access to the airport , said 100%." 10.0 "100%enjoyed the restaurants & bars nearby ." 8.3 "City centre within easy reach , said 83%." -
9.1 "Excellent wellness & sports facilities."
-
8.9 "Generally very clean."8.7 "87% said
rooms were clean ." 9.6 "96% thoughtit was clean ." -
8.8 "Great service."9.7 "97% found the
staff to be very friendly ." 7.8 "78% said thereception staff was great ." 8.8 "88% thought theservice was very professional ." 7.2 "Housekeeping was great , according to 72%." 10.0 "Hotel security was great , thought 100%." -
6.8 "Rooms are ok."5.9 "
Cleanliness of the bathroom was average , said 59%." 6.8 "For 68%,maintenance was acceptable ." -
6.0 "Breakfast is mediocre."5.0 "
Breakfast prices were ok , according to 50%." -
5.4 "Average value."5.0 "
Breakfast prices were ok , according to 50%." -
4.9 "Not very comfortable."3.2 "68% said
rooms were small ." -
4.0 "Internet is poor."2.6 "74% said the
wifi quality was bad ."
Overall Rating
-
9.8 "Terrific location."10.0 "100% thought it was
easy to get to the train station ." 9.9 "Easily accessible by car , said 99%." 9.9 "Near to public transport , according to 99%." 9.8 "98%liked the proximity to sightseeing ." 9.3 "93%liked the proximity to shopping ." -
9.1 "Excellent wellness & sports facilities."
-
9.1 "Perfectly clean."8.9 "89% said
rooms were clean ." 9.5 "95% thoughtit was clean ." -
8.6 "Great service."9.7 "97% found the
staff to be very friendly ." 7.8 "78% said thereception staff was great ." 8.8 "88% thought theservice was very professional ." 7.0 "Housekeeping was great , according to 70%." -
7.0 "Nice rooms."6.8 "
Beds were acceptable for 68%." 6.6 "For 66%,maintenance was acceptable ." -
6.2 "Breakfast is mediocre."
-
5.2 "Average value."
-
5.2 "Average comfort."6.8 "
Beds were acceptable for 68%." -
3.9 "Internet is poor."2.7 "73% said the
wifi quality was bad ."
Overall Rating
-
9.8 "Terrific location."9.9 "
Easily accessible by car , said 99%." 9.7 "97%liked the proximity to shopping ." 9.9 "Near to public transport , according to 99%." 9.9 "99% thought it waseasy to get to the train station ." 9.8 "98%liked the proximity to sightseeing ." -
9.2 "World class service."9.6 "96% found the
staff to be very friendly ." 9.0 "90% thought theservice was very professional ." 8.1 "81% said thereception staff was great ." -
8.8 "Generally very clean."8.6 "86% said
rooms were clean ." 9.7 "97% thoughtit was clean ." -
6.0 "Breakfast is mediocre."
-
5.6 "Rooms are ok."6.9 "
Beds were acceptable for 69%." 5.9 "Cleanliness of the bathroom was average , said 59%." -
5.3 "Average value."
-
4.3 "Internet is poor."
-
3.7 "Not very comfortable."2.2 "78% said
rooms were small ."
Overall Rating
-
9.8 "Terrific location."9.9 "99% thought it was
easy to get to the train station ." 9.9 "Easily accessible by car , said 99%." 9.6 "96%liked the proximity to shopping ." 9.9 "Near to public transport , according to 99%." -
9.0 "Perfectly clean."9.6 "96% thought
it was clean ." 8.7 "87% saidrooms were clean ." -
8.9 "Great service."9.8 "98% found the
staff to be very friendly ." 7.5 "75% said thereception staff was great ." 8.7 "87% thought theservice was very professional ." -
7.2 "Nice rooms."7.5 "75% were
happy with the bathroom ." 7.2 "72% said thebeds were comfortable ." 8.7 "87% saidrooms were clean ." -
6.2 "Breakfast is mediocre."
-
5.2 "Average comfort."
Overall Rating
-
9.7 "Terrific location."9.9 "99% thought it was
easy to get to the train station ." 9.8 "Easily accessible by car , said 98%." 9.4 "94%liked the proximity to shopping ." 9.9 "Near to public transport , according to 99%." 9.9 "99%liked the proximity to sightseeing ." -
9.1 "Perfectly clean."8.9 "89% said
rooms were clean ." -
8.3 "Great service."8.0 "80% said the
reception staff was great ." 9.7 "97% found thestaff to be very friendly ." 8.8 "88% thought theservice was very professional ." -
7.0 "Nice rooms."8.9 "89% said
rooms were clean ." 7.1 "71% said thebeds were comfortable ." 7.4 "74% werehappy with the bathroom ." -
5.5 "Breakfast is mediocre."
-
5.0 "Average value."
-
4.8 "Not very comfortable."3.1 "69% said
rooms were small ."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
-
7.3review from
You cannot beat the location. The hotel is a few minutes' walk from the Ueno JR rail station and the Keisei station for the train to/from Narita airport. A subway stop is in the same building as the hotel. You can get to/from the hotel and these stations on foot either on pedestrian overpasses or underground. If you use the overpasses, there are elevators in case you are lugging suitcases around. The rooms are very small but impeccably clean and well equipped, and the beds are comfortable. Once windows and blinds are closed, you don't hear traffic. There is an Italian restaurant in the building that makes rather good food. They also make (mostly Japanese) breakfast, and there is a western-style coffee place right next to the hotel entrance.
-
5.3review from
The location is very good, is near the subway station, is close to the city centre by subway. The rooms are very small and the staff can not speak English very well. They can not understand you.
-
6.3review from
The bathroom was not clean (e.g. floor).
-
6.7review from
Location, room, easy check in-out no english on air-con control board
-
7.0review from
The Location The Enterance
-
5.3review from
Good hotel but poor restaurant and in room service. Restaurant
-
8.0review from
All the hotel staff are great, they are very helpful!
-
8.0review from
Close to the stations, Skyliner to Ueno is very fast(45min), alots of shops close by for you warming up and last moment shopping before you leave the city. Staffs was helpful to me for whatever I ask. They have scale to weigh your luggage if you need, laptop to rent, laundry room on the second floor for few hundred yens. I also let few things delivered to the hotel, all on date and in perfect state. Not all staffs speak English, but they do have a few who do, so find the right one.
-
8.0review from
All the hotel staff are great, they are very helpful!
-
8.0review from
Close to the stations, Skyliner to Ueno is very fast(45min), alots of shops close by for you warming up and last moment shopping before you leave the city. Staffs was helpful to me for whatever I ask. They have scale to weigh your luggage if you need, laptop to rent, laundry room on the second floor for few hundred yens. I also let few things delivered to the hotel, all on date and in perfect state. Not all staffs speak English, but they do have a few who do, so find the right one.
-
7.3review from
You cannot beat the location. The hotel is a few minutes' walk from the Ueno JR rail station and the Keisei station for the train to/from Narita airport. A subway stop is in the same building as the hotel. You can get to/from the hotel and these stations on foot either on pedestrian overpasses or underground. If you use the overpasses, there are elevators in case you are lugging suitcases around. The rooms are very small but impeccably clean and well equipped, and the beds are comfortable. Once windows and blinds are closed, you don't hear traffic. There is an Italian restaurant in the building that makes rather good food. They also make (mostly Japanese) breakfast, and there is a western-style coffee place right next to the hotel entrance.
-
6.7review from
Location, room, easy check in-out no english on air-con control board
-
7.0review from
The Location The Enterance
-
5.3review from
The location is very good, is near the subway station, is close to the city centre by subway. The rooms are very small and the staff can not speak English very well. They can not understand you.
-
6.3review from
The bathroom was not clean (e.g. floor).
-
5.3review from
Good hotel but poor restaurant and in room service. Restaurant
