Great experience. Very small room. Excellent location.
4 stars
Shinjuku Granbell Hotel
Photos of Shinjuku Granbell Hotel
Overview
Visiting Tokyo is a dream for many travelers. When they get to this exciting and beautiful city, they will see just how much history there is here. Along with history, there are some amazing shrines and parks to visit. When travelers are ready to go to Tokyo, they can book their stay at the Shibuya Granbell Hotel. This hotel features on-site laundry, hot tub, business center, complementary breakfast, room service, and an airport shuttle. There are 105 rooms in this very elegant hotel.
Each room includes Wi-Fi, flat screen television with local cable channels, mini fridge, tea and coffee maker, comfortable furnishings, air conditioning, and hair dryer. The rooms are contemporary and every bed has comfortable and luxurious mattresses and linens.
There is so much to do in the area and the multi-lingual staff can help guests find out what to do and what to see. They can explore Shibuya Crossing, Meiji Jingu Shrine, Yoyogi Park, Tokyo Midtown, Tokyo Tower, Tokyo Imperial Palace, Tokyo International Forum, Tokyo Dome, and Cerulean Tower.
Booking a room at the Shibuya Granbell Hotel is trouble-free, but rooms here do get booked very rapidly. When future guests are ready to make this hotel their choice, they can book online or make a phone call. The staff here will be happy to assist them in anyway that they can. Once guests arrive, they will see just how remarkable the amenities are and just how much Tokyo can change their lives and give them a lifetime of memories.
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*Total includes estimated local taxes & fees payable on check out.
Rates may not include a tourism tax payable by travelers at the hotel.
Prices are based on 1 night, not including taxes and fees
Amenities at Shinjuku Granbell Hotel
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee machine
- Coffee shop
- Flat-screen TV
- TV
- Cable or satellite TV
- Free toiletries
Basics
- Free Wi-Fi
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Pajamas
- Trash cans
- Conditioner
Accessibility and suitability
- Entire unit wheelchair accessible
- Increased accessibility
- Elevator
- Shower chair
- Accessible by elevator
- Adapted bath
- No smoking
- Toilet with grab rails
- Designated smoking area
Kitchen
- Wine glasses
- Electric kettle
- Microwave
- Kettle
- Refrigerator
- Coffee machine
- Kitchenette
Bathroom
- Shower
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Toothbrush
- Private bathroom
Services and conveniences
- Safety deposit box
- Currency exchange on-site
- Room service
- Key card access
- Bottle of water
- 24hr front desk
Laundry
- Laundry facilities
- Laundry service
- Pants press
- Tumble dryer
- Washing machine
Dining
- Restaurant
- Bar/Lounge
- Vending machine (drinks)
- Coffee shop
- Vending machine (snacks)
General
- Seating area
- Slippers
- Sofa
- Telephone
- Storage available
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Parking and transportation
- Parking
- Private parking
Outdoor
- Terrace/Patio
- Garden
Workspace
- Fax/photocopying
- Desk
Spa
- Massage
- Spa
Bedroom
- Feather pillow
Things to do
- Bicycle rental
Health and safety
- Safe
Reviews of Shinjuku Granbell Hotel
8.0
Very good
5921 verified ratings
Wonderful
2126
Very good
1379
Good
1121
Okay
555
Fair
373
Mediocre
197
Poor
170
Summary of reviews
Guests say
Guests appreciated the hotel's great location, which is close to various attractions and public transport. The cleanliness of the rooms received positive remarks, with some guests noting the professional service. However, many reviews highlighted the small room sizes as a significant drawback, with some feeling that the hotel did not meet the expectations of a 4-star establishment. Additionally, the breakfast options were considered limited and somewhat overpriced.AI-Generated from customer reviews
Reviews(10)
Q&A(5)
Tips(10)
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7.8 out of 10
206 reviews
8.3 out of 10
10 reviews
8.1 out of 10
10 reviews
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Cons (-) Need more elevators. Took one elevator off line for PM during the busy check-in/check-out time. Not very smart.
Cons (-) More elevators. They took one of the elevators off line for PM during check-in/check-out. Not very smart.
Pros (+) Room and bed extremely comfy , breakfast buffet with lots of choice and egg station to your liking. Staff knowledgeable and friendly.
Pros (+) It's smart, comfortable, and well designed. Everything you need without having to stay at either a super-luxe hotel, or a grimy budget place. The location is great. It's 10 mins from a few different stations, but right by Shinjuku which has better access to other parts of Tokyo than staying where most 'tourist' hotels are (out near Asakusa). The rooms are not big... but they are big for Tokyo.
Cons (-) A LOT of tour groups use this hotel, making it feel very crowded at time (though the rooms are quiet!)
Pros (+) Great view and helpful staff. Restaurant was intermittently and unexpectedly closed, and the bar/lounge was depressingly lifeless.
Cons (-) Location amongst love hotels, gentlemen's clubs and prostitutes lends a certain downmarket feel to the neighborhood, though it's not at all uncomfortable, let alone dangerous. Room was worn and gloomy, with dingy colors. We paid a higher price for a room on the 16th floor, which had a fantastic view, but cost nearly as much as the Intercontinental Strings in Shinagawa where we had stayed for busin...
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Pros (+) great location, close to everything. the staffs are super helpful.
Cons (-) the hotel is perfectly fine, but the location is rather close to the red light district. but they are very discreet. My husband and i feel very safe and comfortable to walk around.
Cons (-) I asked if they could help me make a reservation at a restaurant and was told that they couldn't help me once I had checked out. They said if I had asked seconds earlier, they would have helped me. Bad service.
Cons (-) One of the female receptionist is unprofessional. After the room make up they forgot to put a teaspoon. When I informed her she told me that I should present to the front desk to ask for it! And she claims that they have rules (in disrespectful way). It is just a simple order (teaspoon)! I couldn’t understand what kind of rules that prevent them to bring a teaspoon! Totally unacceptable.
Pros (+) Small but cozy room. Perfect location.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's amenities?
The hotel offers a variety of amenities including a rooftop bar, vending machines for drinks and snacks, laundry facilities, and a hot tub for a relaxing stay.
How is the hotel's customer service?
The staff is described as super friendly, helpful, and accommodating, providing excellent service and even assisting with troubleshooting and storing luggage.
What are the comments about the hotel's cleanliness?
Guests have praised the hotel for being clean, well-maintained, and organized, with spacious rooms and high-quality bathroom amenities.
What are the dining options at the hotel?
The hotel offers a good breakfast buffet, a cozy rooftop bar with a wonderful city view, and nearby convenience stores and restaurants for a variety of dining choices.
When is the best time to visit the hotel?
The low season is in March, and the high season is in September, offering different experiences and opportunities for exploring the vibrant city of Tokyo.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Take Advantage of the Rooftop Bar
Guests enjoyed the rooftop bar and its fantastic city views. It's a great spot to unwind and enjoy the ambiance.
Consider Room Size
Some guests found the rooms to be smaller than expected. If space is a priority, it might be worth exploring room options to find the best fit.
Explore Nearby Attractions
The hotel's location offers easy access to popular attractions like Shinjuku Gyoen National Garden, Meiji Jingu, and Yoyogi Koen, making it convenient for sightseeing.
Check Out the Breakfast Buffet
Guests appreciated the breakfast buffet, which offered a good variety of options including both Asian and Western food.
Be Mindful of the Neighborhood
While the hotel is centrally located, some guests noted that the surrounding area has elements of a red-light district, so it's worth considering this aspect when choosing the hotel.
Utilize the Laundry Facilities
The on-site laundry facilities can be convenient for guests, especially those on longer trips or in need of a quick refresh of their clothes.
Take Advantage of the Multilingual Staff
The hotel's staff are praised for being friendly and helpful, and their multilingual abilities can be particularly beneficial for international travelers.
Consider Transportation Options
While the hotel offers an airport shuttle, guests found the proximity to train stations to be convenient for exploring the city. It's worth considering the transportation options available.
Store Luggage with the Hotel
For guests with late departures, the hotel offers luggage storage, which can be useful for exploring the city without the burden of carrying bags.
Location
2-14-5 Kabuki-Cho, Tokyo 160-0021
What's nearby
- Harajuku1.7 mi
- Central Tokyo2 mi
- Nippon Budokan2.5 mi
- Roppongi Hills2.6 mi
- Tokyo Dome2.7 mi
- Roppongi2.8 mi
- Kokyo2.8 mi
- Roppongi Hills Mori Tower2.8 mi
- Tokyo Tower3.4 mi
- Tokyo Electric Power Company3.5 mi
- Shinbashi3.5 mi
- Bank of Japan3.8 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Shinjuku Granbell Hotel
Low season | July |
|---|---|
High season | December |
Average price (weeknight) | $141 |
Average price (weekend night) | $172 |
When to book a room at Shinjuku Granbell Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 7.9 |
|---|---|
Distance to city center | 3.7 mi |
Nearest Airport | Tokyo Haneda |
Distance to airport | 11.1 mi |
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