Pros: Very modern and beautiful hotel. The staff were top notch and wanted to constantly help you when it came to the serving of food, çay, kahve, and even with luggage’s etc, they were on top of everything. The food was excellent, the buffet changed every day. Lunch and dinner were always different, and it was a great mix. We could never decide what to eat. It was crazy! So many great options. The chefs were so nice. And the head chef was always checking on everything, it was very nice to talk with him. The snack bar was also impressive for a snack bar. The menu was nice and big, and you could order so many main courses, it was a shock at first, but we loved coming to eat here. Hussein was a great server there. He was top notch. The A la Carte restaurants was so so good! We loved it, the food was great. And the amount of food and wine they gave were great. The sunset party was also very nice, wish they did it daily. And the live music was also great and a nice bonus to the trip, The water was clean and beautiful to swim in, and the ferry taxi was so close and convenient, we loved it! Rooms were so spacious! The amenities were amazing! We will be back.
Cons: First, the cleanliness of our room. Woke up in the middle of the night to use the bathroom, came back, and underneath my luggage was a massive cockroach, the size of my index finger in length, 3 inches, and 1.5 inch wide, it was absolutely disgusting, I managed to kill it, but I was so repulsed. We also killed a minimum of two spiders a day, for a total of 12 spiders in our room. I brought this up to the staff, and nothing was done about it, I was very disappointed, and we had to lock our luggage every time we touched it so nothing snuck in. We weren’t offered another room or anything, and this was annoying to say the least. I don’t think our air conditioner was really working great as well. I asked them about this and they said it was normal, I dropped the temperature to 16 degrees Celsius and it was still humid and warm in there. Felt like 25 degrees. my brother in law also had a room, and theirs had no issue. I feel like we really got the lemon room to be honest. The staff at the snack bar at night, seemed to neglect us at times, we would sit down and get no service for almost 30 minutes, the manager saw this and made his team immediately come sort out the situation. I don’t want to wait this long for a drink. The beach was mostly a dock that didn’t bug us too much, but what did bug me, was the holding of every single chair in the front row, and everyone In the front did not even swim, were there to just lay in the sun, but their chairs were held all day, and it’s not fair. They show up 10am, for two hours, leave and come back at 4pm, while holding this spot. Beach said all towels before 7am would be removed, but this never happened. Nonetheless it was a beautiful place minus the few bad stuff. I had to point them out so others don’t have this issue,