Pros (+) Kitchenette and air conditioning.
Cons (-) Dirty bathroom, stains on and holes in the towels, no hair dryer.
2 stars
The Alexandra Hotel
Photos of The Alexandra Hotel
Overview
Located amongst a variety of attractions, boutiques and eateries, The Alexandra Hotel is ideal for those wishing to discover Toronto and its surroundings. It also features a 24-hour reception, laundry facilities and free Wi-Fi.
A wake-up service and a laundry service are just some of the available services at the hotel.
The cosy rooms at The Alexandra Hotel offer a desk, a refrigerator and tea and coffee making facilities. The bathrooms feature a shower and come with a hair dryer.
The hotel is located by Lake Ontario and is within walking distance of Spadina Avenue and Chinatown. Art Gallery of Ontario, Queen Street West and 299 Queen Street West are each within walking distance.
Amenities at The Alexandra Hotel
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Cable or satellite TV
- Free toiletries
- Internet
- Parking
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fan
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Kitchen
- Wine glasses
- Electric kettle
- Dishwasher
- Microwave
- Kitchenware
- Stovetop
- Tea/coffee maker
- Kettle
- Toaster
- Refrigerator
- Coffee machine
- Kitchenette
General
- Window
- Seating area
- Sofa
- Soundproofing
- Landmark view
- Telephone
- Carpeted
- Tile/marble floor
- City view
Bathroom
- Shower
- Shower cap
- Additional toilet
- Bathtub
- Hairdryer
- Toilet
- Private bathroom
- Walk-in shower
Accessibility and suitability
- Entire unit located on ground floor
- Elevator
- Accessible by elevator
- No smoking
- Upper floors accessible by elevator
- Private entrance
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
- Tumble dryer
- Washing machine
Bedroom
- Alarm clock
- Sofa bed
- Clothes rack
- Wardrobe or closet
Services and conveniences
- Wake-up service
- Key access
- Bottle of water
- 24hr front desk
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Parking and transportation
- Parking
- Private parking
Dining
- Snack bar
- Dining table
Things to do
- Beach access
- Bicycle rental
Workspace
- Desk
Health and safety
- Daily housekeeping
Family friendly
- Cribs available
Reviews of The Alexandra Hotel
6.0
Okay
1344 verified ratings
Wonderful
196
Very good
191
Good
390
Okay
176
Fair
164
Mediocre
95
Poor
132
Summary of reviews
Guests say
Guests appreciated the hotel's good location, being close to various attractions and amenities. However, many reviews highlighted significant issues with cleanliness, including dirty bathrooms and unkempt rooms. The service received mixed feedback, with some guests praising the helpful staff while others noted deficiencies. Overall, while the location is a strong point, the hotel needs to address its cleanliness and service quality to enhance guest satisfaction.AI-Generated from customer reviews
Reviews(4)
Q&A(5)
Tips(10)
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Score by provider
5.9 out of 10
766 reviews
6.8 out of 10
7 reviews
8 out of 10
3 reviews
7.4 out of 10
4 reviews
All reviews
Pros (+) I loved the staff so much! They where so helpful especially an older woman there who helped me to get to all the hot spots around town!
Pros (+) location is not far from the garment/fashion district and Ryerson University. Easy access to transit.
Cons (-) The entire property feels dingy. I stayed for two nights--wouldn't want to stay any more. There are also no keycards at the hotel--I was given a key for the front door and a key to my room.
Pros (+) The hotel was a very old building, but extremely clean and well cared for. We even saw a girl sweeping the parking lot! If you are just looking for a clean place to sleep in a fun area of Toronto (located on the edge of Chinatown, near Kensington market and queen west west) this is your place. We were surprised to have a kitchenette too. The staff was all very friendly and helpful. I look forward ...
Cons (-) My only possible complaint would be for them to have better wifi, but free wifi is better than nothing.
Read more
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the available services at the hotel?
The hotel offers a 24-hour reception, wake-up service, and laundry facilities. Additionally, free Wi-Fi is available throughout the property.
What can I expect from the rooms at The Alexandra Hotel?
The cosy rooms at The Alexandra Hotel are equipped with a desk, refrigerator, and tea and coffee making facilities. The bathrooms feature a shower and come with a hair dryer.
How is the cleanliness at The Alexandra Hotel?
Many guests have praised the cleanliness of the rooms, mentioning that they were clean and comfortable. However, some reviews have highlighted concerns about the room environment and the quality of towels and hand soap.
What are the best times to visit The Alexandra Hotel?
The high season at The Alexandra Hotel is in July, while the low season is in February. It's advisable to plan your visit accordingly to make the most of your stay.
Is parking available at The Alexandra Hotel?
Yes, the hotel offers parking facilities, providing convenient and private parking for guests.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Low Season Visits
If you prefer fewer crowds, consider visiting in February, which is considered the low season. This could provide a more peaceful experience.
Explore Nearby Attractions
The hotel is within walking distance of various attractions such as Kensington Market, the Art Gallery of Ontario, and Chinatown, making it convenient for guests to explore the area.
Check Room Size
Some guests found the rooms to be small, so if space is a priority, it may be worth inquiring about room size or opting for a larger room.
Be Mindful of the Neighborhood
While the hotel is in a convenient location, some guests noted the presence of homeless individuals in the nearby parks. It's advisable to be aware of this aspect when exploring the surroundings.
Consider Noise Levels
A few guests mentioned noise in the corridors, so if you are sensitive to noise, it might be helpful to request a quieter room location.
Utilize the Kitchenette
If you prefer to prepare your own meals, the kitchenette in the room can be a convenient feature, especially for extended stays or for those with specific dietary requirements.
Be Aware of Surroundings
Some guests noted the presence of homeless individuals in the area surrounding the hotel. While they didn't report feeling unsafe, it's something to be mindful of when walking around the neighborhood.
Inquire About Laundry Facilities
The availability and condition of the laundry facilities varied for some guests, so it may be helpful to inquire about this service upon arrival.
Consider Security
While the hotel provides key access and a 24-hour front desk, some guests mentioned feeling unsettled by the presence of certain individuals in and around the hotel. It's advisable to be cautious and aware of your surroundings.
Location
77 Ryerson Avenue, Toronto, ON M5T 2V4
What's nearby
- Queen Street West0.6 mi
- Four Seasons Centre0.9 mi
- Rogers Centre0.9 mi
- CN Tower0.9 mi
- University of Toronto0.9 mi
- Toronto City Hall1 mi
- Metro Toronto Convention Centre1 mi
- Toronto-Dominion Centre1.1 mi
- Toronto Eaton Centre1.1 mi
- Yonge-Dundas Square1.2 mi
- Exhibition Place1.2 mi
- Scotiabank Arena1.3 mi
Policies
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about The Alexandra Hotel
Low season | April |
|---|---|
High season | August |
Average price (weeknight) | $122 |
Average price (weekend night) | $161 |
When to book a room at The Alexandra Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at The Alexandra Hotel
FAQs when booking at The Alexandra Hotel
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Value for money | 6.5 |
|---|---|
Distance to city center | 1.0 mi |
Nearest Airport | Toronto Island |
Distance to airport | 1.4 mi |