Pros (+) Not much. The price was decent.
Cons (-) Definitely not as advertised. We all felt very let down when we arrived.
4 stars
Mercure Tours Centre Gare
29, Rue Edouard Vaillant, 37000 Tours, Indre-et-Loire, France
Tours, France
See location+33 2 47 60 40 60Photos of Mercure Tours Centre Gare
Overview
A 15-minute walk from Vieux-tours and Plumereau Square, Mercure Tours Centre Gare is located in the city center, 5 minutes from the SNCF train station and Congress Center, and 15 minutes from the fairgrounds and Grand Hall. With free wifi in all its spacious, soundproofed and air-conditioned rooms, you can relax during your business stay or even leisure with your family, in the Loire castles region.
Latest deals for Mercure Tours Centre Gare
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Mercure Tours Centre Gare
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Cable or satellite TV
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Towels/sheets (extra fee)
- Trash cans
General
- Quiet street view
- Family rooms
- Slippers
- Interconnected room(s) available
- Sofa
- Soundproof rooms
- Soundproofing
- Landmark view
- Telephone
- Carpeted
- Storage available
Services and conveniences
- Business center
- Wake-up service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Express check-out
- Bottle of water
- 24hr front desk
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Accessible by elevator
- Hypoallergenic pillow
- No smoking
- Upper floors accessible by elevator
Bathroom
- Shower
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Bathrobe
- Private bathroom
Dining
- Electric kettle
- Bar/Lounge
- Breakfast in the room
- Tea/coffee maker
- Kettle
- Food can be delivered to guest accommodation
- Coffee machine
Bedroom
- Socket near the bed
- Alarm clock
- Sofa bed
- Clothes rack
- Wardrobe or closet
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Laundry
- Laundry facilities
- Ironing service
- Laundry service
Parking and transportation
- Parking
- Private parking
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Things to do
- Board games/puzzles
Family friendly
- Cribs available
Reviews of Mercure Tours Centre Gare
7.1
Good
1541 verified ratings
Wonderful
480
Very good
336
Good
312
Okay
131
Fair
129
Mediocre
59
Poor
94
Summary of reviews
Guests say
Guests appreciated the good location of the hotel, which is close to the city center and train station. However, many reviews highlighted significant issues with cleanliness, including dirty water and unclean rooms. While some guests found the staff friendly and helpful, the overall experience was marred by these cleanliness concerns.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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7.1 out of 10
97 reviews
6 out of 10
1 review
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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the breakfast at Mercure Tours Centre Gare Et Congrès?
You can expect an excellent and great value breakfast at Mercure Tours Centre Gare Et Congrès, as highlighted by many guest reviews.
Is parking available at Mercure Tours Centre Gare Et Congrès?
Yes, there is free parking available at Mercure Tours Centre Gare Et Congrès, and some guests also managed to find spots along the road nearby.
How is the cleanliness at Mercure Tours Centre Gare Et Congrès?
Mercure Tours Centre Gare Et Congrès is described as very clean by several guests, ensuring a comfortable and hygienic stay.
What are the best times to visit Mercure Tours Centre Gare Et Congrès?
The high season at Mercure Tours Centre Gare Et Congrès is in September, offering a great time to visit and enjoy the hotel's offerings.
What is the staff like at Mercure Tours Centre Gare Et Congrès?
The staff at Mercure Tours Centre Gare Et Congrès is described as very friendly and helpful by numerous guests, ensuring a pleasant and accommodating experience.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Room Selection for Families
Guests traveling with families found the interconnecting rooms to be superb, providing ample space and comfort for larger groups.
Take Advantage of Nearby Attractions
The hotel's proximity to the train station and various attractions makes it convenient for exploring the city and accessing public transportation.
Be Mindful of Noise Levels
Some guests noted that the hotel's location near the train station resulted in occasional noise disturbances. Light sleepers may want to consider this factor when booking.
Check Parking Options
While the hotel offers free parking, it may be limited. Guests arriving by car should consider arriving early to secure a parking spot or explore alternative parking options nearby.
Be Aware of Room Condition
Several guests mentioned that the hotel's rooms and facilities appeared dated and in need of refurbishment. Setting appropriate expectations for the room condition is advisable.
Verify Available Services
Despite advertising a laundry service, the hotel staff informed guests that this service has not been available for years. It's recommended to confirm the availability of specific services before relying on them.
Consider Alternative Dining Options
Some guests found the hotel's breakfast to be overpriced and opted to explore nearby dining options or visit a local supermarket for more affordable meal choices.
Be Cautious of Air Conditioning
Several guests reported issues with the air conditioning, including rooms being too warm and the AC not functioning as expected. Guests reliant on air conditioning should verify its functionality before booking.
Explore Parking Alternatives
While the hotel offers free parking, it may be limited. Guests arriving by car should consider arriving early to secure a parking spot or explore alternative parking options nearby.
Location
29, Rue Edouard Vaillant, 37000 Tours, Indre-et-Loire
What's nearby
- Tours Station0.6 mi
- Vinci International Convention Centre0.7 mi
- Parc des Expositions de Tours0.9 mi
- Musée des Beaux-Arts de Tours0.9 mi
- Saint-Pierre-des-Corps Station0.9 mi
- Cathedral of St. Gatien1 mi
- Château de Tours1.1 mi
- Basilica Saint-Martin1.2 mi
- St. Julien Church1.2 mi
- Musee du Compagnonnage1.2 mi
- Stade de la Vallee du Cher1.2 mi
- Place Plumereau1.3 mi
Policies
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Mercure Tours Centre Gare
Low season | March |
|---|---|
High season | September |
Average price (weeknight) | $119 |
Average price (weekend night) | $95 |
When to book a room at Mercure Tours Centre Gare
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Mercure Tours Centre Gare
FAQs when booking at Mercure Tours Centre Gare
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Value for money | 7.1 |
|---|---|
Distance to city center | 1.0 mi |
Nearest Airport | Tours St Symphorien |
Distance to airport | 3.6 mi |
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