Tours Hotels

Free upgrade to a superior room (very large and spacious!)! We assumed that since we booked through Booking.com that we would get one of the few rooms that have not been re-done - but when we checked in, the courteous staff informed us that we had been upgraded to a superior room - which turned out to be the largest room in the hotel - quite nice! For 77,20 euros, we stayed in an excellent room, with a booking that included the 12 euros per person breakfast - excellent!

Slight difficulty parking...the hotel is in the same square as the train station, and being a busy city, the parking for the station was full. We ended up parking in another structure about a 8 minute walk from the hotel - same price as advertised though (8 euros for 24 hours).

Had an excellent stay; friendly staff; excellent breakfast

No canal plus

Close to the old town centre, good price vs quality

poor breakfast

Quiet hotelm conveniently loacatred

The restaurant has the same food day in day out and the breakfast buffet is very poor

Staff - very friendly and helpful

The location was just where we needed to be. The front desk was very professional and helpful.

Our room was warm, quiet and comfortable. The hotel was in a side street very close to the station, but not affected by noise from it. Being on the fourth floor, there was a small balcony in the mansard; although the view was only of roof-tops, this might have been beneficial in warmer weather. Access to the lift was easy, and there was a spacious reception and breakfast area. There was a wide range of choices at the buffet.

The dark decor in the room would not be to everyone's taste. Be warned - we were unable to use the underground car-park because of the restricted headroom. On enquiring, we were told that it was 2m, but our vehicle at 1.97m certainly would not fit, and so we were obliged to feed a fairly greedy parking meter a short walk from the hotel.

The great location to the city centre and near Tours railway station. The staff was helpful and free use of the internet.

New hotel well appointed with clean comfortable rooms, small bar open till late, staff spoke good English, well appointed breakfast room and facilities.

Car parking was charged.

convenient parking, quick and easy booking in, maps of Tours

noisy room (railway behind). Room needs updating. Can't have shower without soaking floor. room carpet dirty and stained - needs replacing. Smell of cigarette smoke in coridoor.WiFi didn't work. Personal message in envelope left on bed was stained.

It was easy to find. We have only very basic french skills and it was good that the staff were able to speak basic english - and much appreciated.

I was surprised and disappointed to find no tea/coffee making facilities in the room. At this price in the UK this is standard. I also tried to access the wifi using the information provided by staff but could get no access at all. I didn't try to follow this up due to language.

I liked the confort, price, location, and off course - the great breakfast. It was what i expected.

The location from Garmin GPS was confusing. The number and the name aren`t easy to see from avenue refered.

This was the first time we had used Mercure and it was superb, we shall definitely use them again. We ate outdoors in the lovely outdoor space and the staff were so friendly. We had booked the wrong date, and yet they immediately found us a nice room and away from where we might have been disturbed by a wedding party.

Staff were really friendly even though we arrived really late. Good breakfast and great location for touring the Loire. Good range of information with in hotel about surrounding chateaux. Also useful map on ale from reception.

Location

Lack of Internet in the our room

Nice clean room. Spacious bathroom. 10 minute walk from Place Plumereau

Restaurant staff very friendly, comfortable room and really enjoyed pool/spa facilities

Booked the hotel to attend conference in the centre of Tours - Mercure Tours Sud is relatively far from the town centre and taxis forming only transport.

The room was large and very comfortable. The room was very clean and the tea making facilities were a nice surpise. The indoor swimming pool/ sauna and steam room was a very relaxing. The restaurant provided great meals and service.

very pleasant staff good value for money

Hotel staff are helpful with information about direction to the local places, restaurants. There is a free computer available for customers to use in the lobby of the hotel.

Bathroom is small and uncomfortable to use. They should provide free hotel parking instead of charging customers.

I had a very pleasant stay in the hotel, breakfast was excellent

Liked the pool for children and the adjoining rooms as we are a large family of 2 adults and 4 children.

Given our need to book 2 rooms the cost was more than i would like or to encourage me to stay longer.Also the lack of bar facilities was frustrating as the adjoining hotels/restreaurants would not allow us to have a dring without purchasing food.

Close to the station

Unkind staff

No facility for storing soap & shampoo in the shower. Toilet seat wrong size therefore constantly moved around.

The hotel is perfectly situated between the cathedral and the old town of Tours. It has recently be renovated and satisfies all the needs of a 3* hotel, it is really worthed more stars. The perfect place to stay and staff was very helpfull.

It was located within easy reach of the old city but close enough to the modern are that walking into each area was quick

Clean rooms. No noice from street. Good for staying just one night. Booked an extra bed but this message was not seen by the staff. We got immediately an extra room next to our room!

Rooms have had there best time. Air conditioning inside the room with a tube outside the open window.

iy was a greay hotel for a stop over

the directions on yhe internet were poor

Position in Tours excellent, Very helpful staff, Very clean and well presented throughout.

The location, comfort (clean and ventilated as we asked) and price.

Nothing.

Location.

They did not recognize the Do Not Disturb sign and knocked and came in anyway.

The room was basic, but very clean, comfortable, and had a great balcony. It was also very quiet. It was in a good location, within walking distance of the train station and fun areas of the town.

We did not realize that it is actually closed from 12:30 pm-5:00 pm so there was no way to drop off our luggage.

Central location, on-site private garage parking, very helpful and friendly staff, modern and clean room.

Not much room in the bathroom.

The breakfast was delicious with lots of options and friendly service.

Good hotel, very central. Comfortable beds and excellent breakfast, albeit rather pricey.

Bathroom has only hand held shower and very narrow tub. Parking extremely difficult.

Excellent location - close to the city center and the railway. Very comfortable room. Excellent value for money

Internet services way too expensive for nowadays (when such services should already be like TV or radio).

Location - more or less in City centre

nothing

Very friendly stuff. Close to the airport (15 min walking). Close to huge shopping centre. Buffalo Grill just few step from the hotel. Clean. Perfect price. Local bus stop is close to the hotel.

Hotel is far from the city center. Only can be used for airport over night stay or shopping in the huge shopping area arround. but, remember, on sundays any of shoppings in France is closed. So, this area arround of the hotel is scary empty on sundays - you'll need to go to the center of Tours to have any of activity (it's not so bad, because local buses do the right job)

There was nothing that overall impressed me I was not happy with my stay at all.

I was not happy with the staff and also the facilities. The room smelt and the hotel was very tacky. I also had to pay more than I was quoted online.

The proprietress was very friendly, the room was clean and comfortable and the quality of service was excellent.

Location in centre of Tours near train and bus stations. Secure parking. Very comfortable accommodation with friendly helpful staff.

No

A good budget hotel from which to see tours and the local region. It is currently in the process of being renovated, however this did not cause any impact upon our stay.

The atmosphere was really relaxed and it was more like a house than a hotel.

The room was quite cold and I needed another blanket.

The relation quality/price

nothing, I recomend

The hotel was basic and inexpensive. The staff was friendly and the room was acceptable. There was free parking on site.

It's far from the center of Tours, so if you don't have a car, I wouldn't recommend it. The room was a little cramped, but for the price, it wasn't a big deal.

20 minute walk to the old town. Room old but clean and comfortable. Ample street parking.

Receptionist could speak english - but chose who she used it with! No tea or coffee facilities in room.

The hotel is just 10 mins walk away from the train station and very near to the Tourism Information Centre. The room is big for european standard. Clean and very confortable. Free Wifi included makes it very convenient for communications.

Everything is up to my expectation.

Hotel intéressant tant pour le prix que pour la facilité d'accès, nuit reposante au cours cours d'un voyage Lyon-Brest

Système de fermeture de la porte des wc-sdb cassée

value for money

everything ok