Overview

Mercure Townsville

Woolcock Street, Townsville, QLD 4812, Australia
+61 747 594 900

$80+

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Rates

Overall guest ratings

8.0/10 Good
Based on 799 reviews
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Review highlights

  • 9.7
  • 9.4
  • 4.8
  • 4.2

Good to know

  • Friendly service
  • Pleasant hotel grounds

Nearby

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    About

    Mercure Townsville is a resort style hotel located close to the city and 2km from the airport. Set lakeside admist 11 acres of lush tropical gardens, the hotel offers 173 spacious, well-appointed rooms, with views across the lake or pool or through the gardens. Mercure Townsville boasts the largest hotel freeform swimming pool in Townsville, with a spa and an area for children, as well as tennis courts, a poolside restaurant and award winning conference facilities for up to 380 people.

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    Amenities

    • Free Wi-Fi
    • Facilities for Disabled Guests
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Business center
    • Laundry facilities
    • Child pool
    • Cable or satellite TV
    • Babysitting/child services (surcharge)
    • Internet (surcharge)
    • Pets not allowed
    • Free parking
    • Wedding services
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    Map

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    Reviews

    Guest reviews

    Overall Rating

    8.0 Good
    Based on 799 reviews
    • 9.7 "Excellent pool."
    • 9.4 "Terrific location."
    • 9.0 "World class service."
    • 8.3 "Breakfast is good."
    • 4.8 "Rooms are not good."
    • 4.2 "Not very comfortable."
    • 4.2 "Internet is poor."
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    Overall Rating

    8.1 Excellent
    Based on 495 reviews
    • 9.7 "Excellent pool."
    • 9.4 "Terrific location."
      10.0 "100% liked the proximity to shopping."
    • 9.0 "World class service."
      9.6 "96% found the staff to be very friendly."
    • 8.6 "Breakfast is good."
    • 4.5 "Rooms are not good."
      2.3 "77% complained about the bathroom."
      3.4 "66% said rooms were small."
      0.7 "93% thought they were poorly maintained."
      0.4 "Air conditioning was criticized by 96%."
      3.6 "For 64%, the rooms looked old."
    • 4.4 "Not very comfortable."
      3.4 "66% said rooms were small."
      3.8 "62% thought it was too noisy."
      0.4 "Air conditioning was criticized by 96%."
    • 4.2 "Internet is poor."
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    Overall Rating

    8.1 Excellent
    Based on 79 reviews
    • 9.7 "Excellent pool."
    • 9.5 "Terrific location."
      10.0 "100% liked the proximity to shopping."
    • 9.2 "World class service."
      9.8 "98% found the staff to be very friendly."
    • 8.0 "Food is delicious."
    • 6.4 "Vibe was decent."
    • 6.1 "Average cleanliness."
      5.8 "Only 58% said rooms were clean enough."
    • 4.8 "Rooms are not good."
    • 4.3 "Not very comfortable."
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    Overall Rating

    7.2 Good
    Based on 71 reviews
    • 9.3 "Terrific location."
    • 8.6 "Great service."
      9.8 "98% found the staff to be very friendly."
    • 8.0 "Food is delicious."
    • 6.5 "Average cleanliness."
    • 4.4 "Rooms are not good."

    Overall Rating

    8.1 Excellent
    Based on 151 reviews
    • 9.6 "Excellent pool."
    • 9.3 "Terrific location."
    • 8.6 "Great service."
      9.8 "98% found the staff to be very friendly."
    • 8.0 "Amenities are good."
      7.3 "73% thought the building was wonderful."
    • 7.9 "Tasty food."
    • 6.3 "Average value."
    • 6.1 "Average cleanliness."
      6.1 "Only 61% said rooms were clean enough."
    • 4.7 "Rooms are not good."
      2.3 "77% complained about the bathroom."
      2.9 "71% said rooms were small."
    • 3.8 "Not very comfortable."
      2.9 "71% said rooms were small."
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    Good to know
    "Friendly service"
    "Pleasant hotel grounds"
    data provided by TrustYou

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