Toya Sun Palace Resort & Spa
Photos of Toya Sun Palace Resort & Spa
Overview
Amenities at Toya Sun Palace Resort & Spa
- Indoor pool
- Restaurant
- Bar/Lounge
- Free Wi-Fi
- Flat-screen TV
- Free toiletries
- Child pool
- Meeting/Banquet facilities
- Parking
- Laundry service
Dining
- Restaurant
- Bar/Lounge
- Refrigerator
Basics
- Free Wi-Fi
- Air-conditioned
- Free toiletries
Pool and spa
- Sauna
- Indoor pool
Laundry
- Laundry facilities
- Laundry service
Things to do
- Game room
- Gift shop
Services and conveniences
- Meeting/Banquet facilities
- 24hr front desk
Family friendly
- Babysitting or child care
- Child pool
Parking and transportation
- Parking
Media and entertainment
- Flat-screen TV
Accessibility and suitability
- Elevator
Bathroom
- Hairdryer
Outdoor
- Garden
General
- Storage available
Reviews of Toya Sun Palace Resort & Spa
Summary of reviews
Score by provider
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the onsen at Toya Sun Palace Resort & Spa?
The onsen at Toya Sun Palace Resort & Spa offers a serene experience with a splendid view of Lake Toya and Mt. Yotei. It is a large public hotspring bath with indoor and outdoor options, providing a relaxing and enjoyable experience for guests.
Is the food quality at Toya Sun Palace Resort & Spa consistent?
The buffet breakfast and dinner at Toya Sun Palace Resort & Spa offer a wide selection of food with good quality. However, some guests have mentioned that the buffet may not be as good as expected, so it's recommended to manage expectations regarding the dining experience.
What are the views like at Toya Sun Palace Resort & Spa?
Toya Sun Palace Resort & Spa offers a fantastic view of Lake Toya and the surrounding mountains. The lobby and restaurant provide an awesome view of the lake, and guests can also enjoy the Toya fireworks at the hotel garden.
How are the rooms at Toya Sun Palace Resort & Spa?
The rooms at Toya Sun Palace Resort & Spa vary in condition. While some guests have found the rooms to be spacious and peaceful, others have mentioned that the rooms are old, dated, and in need of renovation. It's recommended to manage expectations regarding the room condition.
What is the customer service like at Toya Sun Palace Resort & Spa?
The staff at Toya Sun Palace Resort & Spa are generally described as polite, helpful, and friendly. However, there have been a few negative comments about the customer service, so it's advisable to approach the staff with reasonable expectations.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Upgrading to a Renovated Room
Some guests reported that the older rooms were not up to standard, so consider upgrading to a renovated room for a better experience.
Take Advantage of the Onsen
Many guests praised the onsen facilities and the serene outdoor views. Don't miss the opportunity to relax in the onsen during your stay.
Enjoy the Buffet Meals
Guests appreciated the variety and quality of the buffet breakfast and dinner. Take advantage of the included meals for a convenient dining experience.
Plan for Crowded Dining Times
Some guests noted that the restaurant could get crowded during peak dining times. Consider adjusting your dining schedule to avoid the rush.
Utilize the Free Shuttle Service
The hotel offers a free shuttle service to and from Sapporo, which can be a convenient and cost-effective way to reach the hotel.
Explore Nearby Attractions
The hotel's location provides easy access to nearby attractions such as Toyako Onsen and Shikotsu Toya National Park Silo Observation Deck. Take time to explore these places during your stay.
Consider Family-Friendly Activities
If traveling with children, take advantage of the hotel's family-friendly amenities, such as the game room and child pool, to keep the little ones entertained.
Check for Room Tax Inclusions
Some guests were surprised by additional taxes for onsen usage. It's advisable to check if such taxes are included in the room price to avoid any unexpected charges.
Be Mindful of Room Selection
Guests recommended being mindful of room selection, as some areas of the hotel may cater more to tour groups and could be crowded.
Location
What's nearby
- Toyako Onsen0.6 mi
- Toya Station3.7 mi
- Shikotsu Toya National Park Silo Observation Deck4.5 mi
- Toya Mizunoeki5.6 mi
Policies
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 10:00 AM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Toya Sun Palace Resort & Spa
Low season | April |
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High season | May |
Average price (weeknight) | $187 |
Average price (weekend night) | $220 |
When to book a room at Toya Sun Palace Resort & Spa
KAYAK's top tips for your stay at Toya Sun Palace Resort & Spa
FAQs when booking at Toya Sun Palace Resort & Spa
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Value for money | 7.6 |
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Distance to city center | 3.7 mi |