Toya Sun Palace Resort & Spa

The onsen at Toya Sun Palace Resort & Spa offers a serene experience with a splendid view of Lake Toya and Mt. Yotei. It is a large public hotspring bath with indoor and outdoor options, providing a relaxing and enjoyable experience for guests.

The buffet breakfast and dinner at Toya Sun Palace Resort & Spa offer a wide selection of food with good quality. However, some guests have mentioned that the buffet may not be as good as expected, so it's recommended to manage expectations regarding the dining experience.

Toya Sun Palace Resort & Spa offers a fantastic view of Lake Toya and the surrounding mountains. The lobby and restaurant provide an awesome view of the lake, and guests can also enjoy the Toya fireworks at the hotel garden.

The rooms at Toya Sun Palace Resort & Spa vary in condition. While some guests have found the rooms to be spacious and peaceful, others have mentioned that the rooms are old, dated, and in need of renovation. It's recommended to manage expectations regarding the room condition.

The staff at Toya Sun Palace Resort & Spa are generally described as polite, helpful, and friendly. However, there have been a few negative comments about the customer service, so it's advisable to approach the staff with reasonable expectations.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.

Some guests reported that the older rooms were not up to standard, so consider upgrading to a renovated room for a better experience.

Many guests praised the onsen facilities and the serene outdoor views. Don't miss the opportunity to relax in the onsen during your stay.

Guests appreciated the variety and quality of the buffet breakfast and dinner. Take advantage of the included meals for a convenient dining experience.

Some guests noted that the restaurant could get crowded during peak dining times. Consider adjusting your dining schedule to avoid the rush.

The hotel offers a free shuttle service to and from Sapporo, which can be a convenient and cost-effective way to reach the hotel.

The hotel's location provides easy access to nearby attractions such as Toyako Onsen and Shikotsu Toya National Park Silo Observation Deck. Take time to explore these places during your stay.

If traveling with children, take advantage of the hotel's family-friendly amenities, such as the game room and child pool, to keep the little ones entertained.

Some guests were surprised by additional taxes for onsen usage. It's advisable to check if such taxes are included in the room price to avoid any unexpected charges.

Guests recommended being mindful of room selection, as some areas of the hotel may cater more to tour groups and could be crowded.