Overview

Toya Sun Palace
Top Lake Hotel

Touyako Onsen 7-1, Toyako 049-5731, Japan
+81 142 751 111

$174+

Overall guest ratings

8.0/10 Good
Based on 1,804 reviews

Review highlights

  • 9.0
  • 8.8
  • 6.4
  • 6.2

Good to know

  • Impressive bathroom
  • Great menu
  • Pleasant entrance area

Nearby

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    About

    A great choice for a stay in Sobetsu, Toya Sun Palace features a nightclub. Guests can indulge in massages, and Palacio, one of 2 restaurants, serves breakfast and dinner. An indoor pool and a sauna are other highlights, and rooms at this upscale resort offer flat-screen TVs and refrigerators.

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    Amenities

    • Free Wi-Fi
    • Internet
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Game room
    • Hot tub
    • Indoor pool
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Sauna
    • Free parking
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Non-smoking rooms available
    • Laundry facilities
    • Child pool
    • Night club
    • Safe
    • Free babysitting/child services
    • Pets not allowed
    • Steam room
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    Reviews

    Guest reviews

    Overall Rating

    8.0 Good
    Based on 1,804 reviews
    • 9.0 "Excellent wellness & sports facilities."
      8.3 "83% said that wellness & sports facilities were clean."
      10.0 "100% liked the wellness staff."
      10.0 "100% loved the sauna."
    • 8.8 "Breakfast is good."
    • 7.9 "Good pool."
    • 7.9 "Internet works."
      7.9 "79% said the wifi quality was great."
    • 7.1 "Nice rooms."
      7.9 "79% were happy with the bathroom."
      9.7 "97% thought the view was good."
      7.5 "75% thought rooms were spacious."
      7.0 "70% liked the big bathroom."
    • 6.4 "Service is ok."
      6.5 "65% said the reception staff was ok."
      6.3 "Only 63% were satisfied with the booking process."
    • 6.2 "Vibe was decent."
    • 6.2 "Location is acceptable."
      5.6 "Reasonably accessible by car, said 56%."
    • 3.6 "Not very clean."
      2.5 "75% said rooms were dirty."
      2.3 "77% said the bathroom was dirty."
      4.7 "53% thought it was rather dirty."
      1.7 "Dirty pool, said 83%."
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    Overall Rating

    8.0 Good
    Based on 505 reviews
    • 9.2 "Excellent wellness & sports facilities."
    • 9.0 "Excellent breakfast."
    • 8.8 "Food is delicious."
      8.9 "89% loved the menu selection."
      9.4 "94% enjoyed the side dishes."
      9.4 "Yummy desserts, said 94%."
      8.8 "88% loved the sushi selection."
      9.0 "90% loved the dining experience."
    • 8.0 "Pool is good."
    • 7.5 "Nice rooms."
      7.9 "79% were happy with the bathroom."
      9.7 "97% thought the view was good."
      7.7 "77% thought rooms were spacious."
      7.1 "71% liked the big bathroom."
    • 6.6 "Vibe was decent."
    • 6.6 "Service is ok."
      6.4 "64% said the reception staff was ok."
      5.2 "Housekeeping was ok, according to 52%."
    • 6.5 "Location is acceptable."
      5.8 "Reasonably accessible by car, said 58%."
    • 3.5 "Not very clean."
      2.5 "75% said rooms were dirty."
      2.5 "75% said the bathroom was dirty."
      4.8 "52% thought it was rather dirty."
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    Overall Rating

    7.8 Good
    Based on 920 reviews
    • 9.0 "Excellent wellness & sports facilities."
      7.7 "77% said that wellness & sports facilities were clean."
    • 8.8 "Breakfast is good."
    • 7.9 "Good pool."
    • 6.9 "Rooms are ok."
      6.0 "For 60%, maintenance was acceptable."
      6.9 "Only 69% thought the furniture was functional."
    • 6.1 "Service is ok."
      6.2 "62% said the reception staff was ok."
      6.3 "Only 63% were satisfied with the booking process."
    • 6.0 "Vibe was decent."
      6.9 "69% thought the atmosphere was somewhat friendly."
    • 5.7 "Location is acceptable."
    • 3.0 "Generally quite dirty."
      2.3 "77% said rooms were dirty."
      2.2 "78% said the bathroom was dirty."
      4.2 "58% thought it was rather dirty."
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    Overall Rating

    8.1 Excellent
    Based on 378 reviews
    • 9.2 "Excellent wellness & sports facilities."
      8.6 "86% said that wellness & sports facilities were clean."
    • 8.6 "Food is delicious."
      8.6 "86% loved the menu selection."
      9.2 "Yummy desserts, said 92%."
      9.0 "90% loved the sushi selection."
      8.9 "89% loved the dining experience."
      9.3 "93% enjoyed the side dishes."
    • 8.3 "Breakfast is good."
    • 7.8 "Good pool."
    • 7.0 "Nice rooms."
      8.2 "82% were happy with the bathroom."
      9.8 "98% thought the view was good."
      7.5 "75% thought rooms were spacious."
    • 6.5 "Service is ok."
      6.6 "66% said the reception staff was ok."
      5.2 "Housekeeping was ok, according to 52%."
    • 6.1 "Vibe was decent."
    • 5.7 "Location is acceptable."
    • 4.2 "Not very clean."
      2.8 "72% said rooms were dirty."
      2.6 "74% said the bathroom was dirty."
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    Hotel type
    Lake Hotel
    Guests say this is a nice lake hotel.
    Good to know
    "Impressive bathroom"
    "Great menu"
    "Pleasant entrance area"
    data provided by TrustYou

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