Overview

Merchant House
Top City Hotel

49, Falmouth Road, Truro, TR1 2HL, United Kingdom
+44 187 227 2450

$83+

Overall guest ratings

8.3/10 Excellent
Based on 641 reviews

Review highlights

  • 9.5
  • 9.2
  • 8.6
  • 5.3

Good to know

  • Accessible parking
  • Great desserts & fruits

Nearby

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    About

    Enjoy your visit to Truro with a stay at Merchant House. You can unwind with a drink at the bar/lounge, and full breakfast is available daily. Rooms at this upscale guest house offer flat-screen TVs and free WiFi.

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    Amenities

    • Free Wi-Fi
    • Facilities for Disabled Guests
    • Internet
    • No smoking
    • Bar/Lounge
    • Free parking
    • Storage available
    • Pets allowed on request. Charges may apply.
    • Laundry facilities
    • 24 Hour Front Desk
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    Reviews

    Guest reviews

    Overall Rating

    8.2 Excellent
    Based on 639 reviews
    • 9.5 "Terrific location."
      9.1 "Great parking, according to 91%."
      9.6 "City centre within easy reach, said 96%."
      10.0 "100% thought parking was inexpensive."
    • 9.2 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.1 "91% said the reception staff was great."
      7.5 "75% thought the service was very professional."
    • 8.6 "Very good internet connection."
    • 7.0 "High value."
    • 6.3 "Breakfast is mediocre."
    • 5.3 "Rooms are ok."
      5.7 "For only 57%, the tv was ok."
      6.0 "Only 60% said the rooms were modern."
    • 4.9 "Not very comfortable."
      2.1 "79% said rooms were small."
      1.9 "81% criticized the small bathroom."
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    Overall Rating

    8.3 Excellent
    Based on 434 reviews
    • 9.5 "Terrific location."
      9.1 "Great parking, according to 91%."
      9.5 "City centre within easy reach, said 95%."
      10.0 "100% thought parking was inexpensive."
    • 9.0 "World class service."
      9.7 "97% found the staff to be very friendly."
      8.9 "89% said the reception staff was great."
    • 6.9 "Average value."
    • 5.9 "Breakfast is mediocre."
    • 5.9 "Rooms are ok."
    • 5.1 "Average comfort."

    Overall Rating

    8.5 Excellent
    Based on 31 reviews
    • 9.6 "Terrific location."
    • 9.2 "World class service."
      9.8 "98% found the staff to be very friendly."
    • 8.1 "Vibe was good."
    • 6.6 "Breakfast is mediocre."
    • 4.8 "Rooms are not good."
      3.0 "70% complained about the bathroom."
    • 4.8 "Not very comfortable."

    Overall Rating

    8.0 Good
    Based on 172 reviews
    • 9.5 "Terrific location."
      9.3 "Great parking, according to 93%."
      9.7 "City centre within easy reach, said 97%."
    • 9.4 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.3 "93% said the reception staff was great."
    • 7.0 "High value."
    • 6.4 "Breakfast is mediocre."
    • 5.0 "Rooms are ok."
      3.2 "68% complained about the bathroom."
      2.0 "80% said rooms were small."
      2.2 "78% had problems with the shower."
      1.9 "81% thought they were poorly maintained."
      1.9 "81% criticized the small bathroom."
    • 4.8 "Not very comfortable."
      2.0 "80% said rooms were small."
      1.9 "81% criticized the small bathroom."
    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Accessible parking"
    "Great desserts & fruits"
    data provided by TrustYou

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