Floor in room was very dirty. Carrying our heavy suitcases up stairs. It was like being in a prison cell. The “bathroom” wasn’t pleasant, and there were some hairs in the shower area. The bathroom is so small. The design of the shower, better to have something like curtain to avoid spilling the water to the whole toilet. Be aware there is no lift so if you get a second floor room you have to carry all your travel bags up two flights of stairs. It's a bit noisy. People come at all hours from their flights. No lift with all the luggage. Very low quality rooms, bathroom was a pod that you couldn’t shower in without getting the toilet floor wet too. Mould in the shower. Rooms were not soundproof at all, could hear anything happening in the building. Expensive for the quality of the rooms. The look of the building. The colour of the building. No curtains. Blind had to be either up or down, no in between. No extras. No tissues, only 2 teabags. Used all the small packets of milk on one cup of instant coffee. The bathroom size, breakfast options, no lift, and television options. The lack of an airport bus is a disgrace. It's a long walk from the terminal and not easy to follow along roads and through traffic lights. It's also not covered so pushing an airport trolley that distance (much more than the 600 metres indicated by the hotel) was unreasonable after a long flight. Added to that it was piping rain so I arrived soaking wet and with soaking wet bags. It's totally unacceptable in my view for an airport hotel to not provide a shuttle bus service. Smelt mouldy and was dated it was more like a backpacker hostel. The bed was very firm. Definitely a budget hotel. The power outlets to charge my phone did not work. I didn’t know until I woke up in the morning with no alarms because my phone had died. This caused me to almost miss my flight home. Shower. The quality of the food should be more variety. Also there was no service available to order takeaway. Had to carry heavy bags up stairs No where to keep downstairs despite staying for 8 hours Location hard to find Hard to get to/ from airport. Taxi wouldn’t come. Had to walk in rain and dropped bags many times and had to walk in road. Perhaps I should have read the fine print but for people with kids and luggage no elevator up stairs was a pain. Our air conditioner didn’t work. Pictures made it look bigger. Couldn’t even sit in the room and eat. Was hard to find to get to from airport especially in the dark. Since I had very heavy luggage it was quite tough to get the airport. Also, there is no elevator in the hotel so bear this in mind. Walking there though close is quite confusing you have to go around and under the overpass. There is no lift so be prepared to carry your big bag up because there won't always be a desk clerk that can help. Location in terms of very noisy. Extremely noisy with my room facing the freeway. Couldn’t hear the TV properly without blaring it. It is also over priced for a budget motel. Walking there though close is quite confusing you have to go around and under the overpass. There is no lift so be prepared to carry your big bag up because there won't always be a desk clerk that can help. Small room. A little expensive for the size (limited)room. The price was fraudulent for the paper thin walls and you can hear everyone coming and going. The rooms are tiny and for what you pay for a high end room elsewhere we paid for this budget backpackers. Very ordinary room but it is a budget hotel! Bathroom bit tiny good for one night. Seriously overpriced -probably playing on some alternatives being renovated. The tiny bathroom and the key card would not work sometimes. Small bathroom. Soundproofing inadequate. Not much sleep between jets and other guests. Just the breakfast issue. Bathrooms are very basic. Everything. Dark, dank smelling room with minimal ventilation Cost $220 for an even tinier room than it appears on the photos. Bathroom was prefab and damp, mould over the inside. Flooring pretty gross - gunky and nasty.
Daily housekeeping, Face masks for guests available, Physical distancing in dining areas, Physical distancing rules, Property is cleaned by professional cleaning companies, First-aid kit, Process in place to check health of guests, CCTV in common areas, CCTV outside property, Enhanced cleaning, Hand sanitizer in guest accommodation and key areas, Screens or physical barriers placed between staff and guests in appropriate areas, Use of cleaning chemicals that are effective against coronavirus, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Thermometers for guests provided by property, All plates, cutlery, glasses and other tableware have been sanitized, Delivered food is securely covered, Guests can opt-out of accommodation cleaning, Staff follow all safety protocols as directed by local authorities, Disinfection of high-touch surfaces, Wake-up service, Key access, Key card access, Express check-out, Entire unit located on ground floor, Entire unit wheelchair accessible, Increased accessibility, Roll-in shower, Shower chair, Adapted bath, No smoking, Lowered sink, Non-feather pillow, Toilet with grab rails, Upper floors accessible by stairs, Designated smoking area, Radio, Flat-screen TV, Cable or satellite TV, Pay-per-view channels, TV, Parking, Private parking, Cribs available, Computer use available, Fax/photocopying, Desk, Soundproofing, Carpeted, Storage available, Electric kettle, Restaurant, Tea/coffee maker, Refrigerator, Food can be delivered to guest accommodation, Vending machine (drinks), Vending machine (snacks), Free Wi-Fi, Wi-Fi available in all areas, Internet, Linens, Towels, Fire extinguisher, Free toiletries, Smoke alarms, Heating, Body soap, Air-conditioned, Trash cans, Raised toilet, Shower, Additional toilet, Toilet, Toilet paper, Private bathroom, Walk-in shower, Laundry facilities, Laundry service, Socket near the bed, Alarm clock, Clothes rack
