Pros (+) The breakfast was simple but the location is amazing as it’s near almost everything.. and it’s very tucked in away and quiet. Right on the mangroves so you hear nature at night.
3 stars
Casa Ambar Boutique Hotel Tulum
Carretera Boca Paila, Zona Hotelera Km.7.5, 77760 Tulum, Quintana Roo, Mexico
Tulum, Mexico
See location+52 984 316 8533Photos of Casa Ambar Boutique Hotel Tulum
Overview
Adults-only beach hotel This smoke-free hotel features a beach bar, a refrigerator in a common area, and concierge services. Free WiFi in public areas and free self parking are also provided. Additionally, express check-out, tour/ticket assistance, and a garden are onsite. Casa Ambar Tulum offers 8 accommodations with complimentary bottled water and complimentary toiletries. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers. Housekeeping is provided daily. The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities at Casa Ambar Boutique Hotel Tulum
- Free Wi-Fi
- Free parking
- Wi-Fi available in all areas
- Free toiletries
- Internet
- Express check-out
- ATM on-site
- Car rental
- Concierge service
- Air-conditioned
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fan
- Fire extinguisher
- Air-conditioned
- Free toiletries
- Shampoo
- Conditioner
Services and conveniences
- ATM on-site
- Car rental
- Express check-out
- Bottle of water
- Concierge service
- Tour desk
- Private check-in/check-out
- Key access
Bathroom
- Toilet
- Toilet paper
- Public bath
- Shower
- Private bathroom
Outdoor
- Balcony
- Terrace/Patio
- Beach towels
- Outdoor furniture
- Garden
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Private parking
- Shuttle service (additional charge)
General
- Family rooms
- Garden view
- Storage available
Accessibility and suitability
- Non-smoking rooms available
- Private entrance
Bedroom
- Wardrobe or closet
Workspace
- Desk
Health and safety
- Daily housekeeping
Spa
- Massage
Reviews of Casa Ambar Boutique Hotel Tulum
7.4
Good
208 verified ratings
Wonderful
90
Very good
34
Good
23
Okay
13
Fair
8
Mediocre
13
Poor
27
Summary of reviews
Guests say
Guests appreciated the great location of the hotel, being close to the beach and other attractions. However, many reviews highlighted severe cleanliness issues, including reports of cockroaches and poor maintenance. Noise from nearby bars and clubs was also a common complaint, making it difficult for guests to sleep. Overall, while the location was a positive aspect, the cleanliness and noise levels were significant drawbacks for many.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
7.4 out of 10
105 reviews
10 out of 10
1 review
All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the nearby attractions to Casa Ambar Tulum?
Casa Ambar Tulum is conveniently located near attractions such as Sistema Ox Bel Ha, Cenote Escondido, Playa Paraiso, Tulum National Park, Tulum Mayan Ruins, and more.
What are the dining options available at Casa Ambar Tulum?
Casa Ambar Tulum offers a coffee shop and is also close to popular restaurants and beach clubs, including Gitano, Hartwood, Arca, and Funky Geisha.
What amenities are provided by Casa Ambar Tulum?
Casa Ambar Tulum offers free Wi-Fi, a terrace/patio, picnic area, grill, garden, and access to a private cenote and beach club at sister hotels.
How is the customer service at Casa Ambar Tulum?
Guests have praised the staff at Casa Ambar Tulum for their friendliness, helpfulness, and excellent customer service. The staff is described as always available and willing to help.
What can guests expect from the rooms at Casa Ambar Tulum?
The rooms at Casa Ambar Tulum are described as spacious, with basic amenities, and some have balconies. Guests have mentioned that the rooms are cleaned daily with fresh towels provided.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests recommended choosing a room with a balcony facing the beach for a spectacular experience.
Take Advantage of Free Amenities
Guests appreciated the free access to a private cenote and beach club offered by the sister hotels, providing an added value to the stay.
Consider Noise Levels
Some guests mentioned that the hotel is close to lively nightlife spots, resulting in loud music until late at night. Light sleepers may want to take this into account.
Explore Nearby Attractions
The hotel's location in the heart of the hotel zone provides easy access to popular restaurants, beach clubs, and attractions, making it convenient for guests to explore the area.
Be Mindful of Room Conditions
Several guests noted issues with room amenities such as air conditioning, cleanliness, and maintenance, so it's advisable to check the room thoroughly upon arrival.
Make Use of Free Bikes
Guests appreciated the complimentary bike rentals, which allowed for easy exploration of nearby attractions and sister properties with additional amenities.
Check for Room Type Specifics
Some guests mentioned differences in room types, such as the location within the property and the availability of certain amenities, so it's advisable to inquire about these details when booking.
Engage with Helpful Staff
Many guests praised the friendly and helpful nature of the staff, particularly highlighting individual employees for their exceptional service and assistance.
Plan for Breakfast
While some guests enjoyed the breakfast served, others found it confusing or lacking in clarity, so it's recommended to clarify the breakfast options and timing upon arrival.
Consider Safety and Comfort
A few guests expressed concerns about safety due to room conditions, so it's important to ensure that the room meets personal safety and comfort standards.
Location
Carretera Boca Paila, Zona Hotelera Km.7.5, 77760 Tulum, Quintana Roo
What's nearby
- Ana y Jose Beach Club0.5 mi
- Sistema Ox Bel Ha2 mi
- Cenote Escondido4 mi
- Playa Paraiso4.2 mi
- Fantasea Dive Diving & Adventures4.4 mi
- Temple of Doom Cenote Esqueleto4.4 mi
- Templo de las Pinturas4.7 mi
- Tulum National Park4.8 mi
- Tulum Mayan Ruins4.8 mi
- Sistema Sac Actun6.6 mi
- Gran Cenote6.6 mi
- Cenote Santa Cruz Tulum8 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Casa Ambar Boutique Hotel Tulum
Low season | May |
|---|---|
High season | December |
Average price (weeknight) | $129 |
Average price (weekend night) | $79 |
When to book a room at Casa Ambar Boutique Hotel Tulum
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Casa Ambar Boutique Hotel Tulum
FAQs when booking at Casa Ambar Boutique Hotel Tulum
Nearby hotels and places to stay
Closest
See more nearby staysCheapest
See cheapest stays in TulumMost recommended
See most recommended stays in TulumGood to know
Value for money | 7.6 |
|---|---|
Distance to city center | 4.2 mi |
Nearest Airport | Tulum Intl |
Distance to airport | 13.0 mi |
Everything you need to know for your stay in Tulum
Complete your trip
Popular destinations