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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the standout features of the rooms?
The rooms are spacious, airy, and impeccably clean. Guests particularly loved the hammock on the balcony and the deep pool, which exceeded their expectations.
How is the hotel's customer service?
The staff is very friendly and helpful, ensuring that the rooms are cleaned daily. Guests appreciated the assistance with minor issues and the overall value for money.
What practical amenities are available in the rooms?
The rooms include a kitchenette, providing excellent value for money. Additionally, there is a pool, and the hotel offers a quiet and peaceful environment.
Is the hotel's location convenient for exploring Tulum?
The hotel is a bit far from the beach and city center, but it is walkable if you don't mind a bit of walking. It's important to note that Tulum generally requires transportation for convenient exploration.
How is the hotel's cleanliness and maintenance?
The rooms are spacious, clean, and well-maintained. However, some guests noted minor issues with the property's age and suggested potential improvements for a more attractive experience.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Consider Renting a Car or Scooter
Several guests mentioned that Tulum is not very walkable, and having a car, scooter, or bike can make it easier to explore the area, including reaching restaurants and the beach.
Be Mindful of Location
While the hotel offers a quiet and peaceful stay, it is important to note that it is not very close to restaurants and the town center. Guests should be prepared for a 15-25 minute walk to reach dining options.
Opt for a Room with a Balcony
Guests appreciated the balconies with hammocks and pool views. Choosing a room with a balcony can enhance the overall experience.
Manage Expectations on Property Age
Some guests mentioned that the property is a bit aged, particularly the kitchen. It's advisable to set realistic expectations regarding the overall condition of the facilities.
Consider Alternative Accommodations
If the property's rating and amenities do not fully align with expectations, it may be worth exploring nearby hotels such as Xperience Tulum Hotel for comparison.
Plan for Transportation to Town Center
While the hotel offers good value for money, it's important to note that it is a 15-minute walk to the city center. Guests should plan accordingly for transportation.
Be Prepared for Traffic
Guests noted that the location is a little far from the beach and experiences a lot of traffic. Visitors should anticipate potential traffic congestion in the area.
Set Realistic Expectations for Amenities
Some guests mentioned the absence of pool sunbeds and towels. It's advisable to be aware of the available amenities and plan accordingly.
Appreciate the Spacious Rooms
Many guests praised the spacious and clean rooms, highlighting the value for money. The large rooms and friendly staff were frequently mentioned as positive aspects of the stay.
Enjoy the Pool and Garden Views
Guests appreciated the friendly and helpful staff, clean rooms, and the view of the garden and swimming pool. These aspects contributed positively to their experience.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | January |
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High season | January |
Average price (weeknight) | $83 |
Hotel Luna De Agua is located at Rio Cadenas, Mza 539 Lt2, 0.7 miles from the center of Tulum. Templo de las Pinturas is the closest landmark to Hotel Luna De Agua.
Check-in time is 3:00 PM and check-out time is 11:00 AM at Hotel Luna De Agua.
Yes, Hotel Luna De Agua offers free Wi-Fi.
Hotel Luna De Agua is 12.2 miles from Tulum Intl. Hotel Luna De Agua is 41.1 miles from Cozumel.
KAYAK scours the web for all room deals available at Hotel Luna De Agua in Tulum and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Hotel Luna De Agua and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Hotel Luna De Agua.
Value for money | 8.0 |
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Distance to city center | 0.7 mi |
Nearest Airport | Tulum Intl |
Distance to airport | 12.2 mi |