Hotel Mamazul Tulum

The hotel offers a beautiful rooftop pool, free Wi-Fi, and convenient parking.

The staff provides impeccable customer service, going above and beyond to ensure a memorable stay. Guests particularly appreciate the warm and helpful reception team.

The hotel offers amazing cocktails, delicious tacos, and a fantastic breakfast. The mezcal bar and kitchen are highlighted as great features.

The hotel is located in a newly developing area of Tulum, with lots of restaurants and shops within walking distance. However, some guests note that noise from the bar/restaurant underneath could be disruptive until around 11pm.

Some guests have mentioned issues such as noise from the bar/restaurant, cleanliness of the rooftop pool, and challenges with water pressure and hot water in the showers.

Some guests reported that noise from the bar/restaurant underneath could be disruptive, especially if you are a light sleeper. Consider requesting a room away from this area for a quieter stay.

The hotel is conveniently located near several cenotes, including Temple of Doom Cenote Esqueleto and Cenote Escondido. Take advantage of the proximity and explore these natural wonders during your stay.

While the hotel offers modern and well-decorated rooms, some guests experienced issues such as faulty doorknobs and noise disturbances. It may be beneficial to inquire about room specifics and potential noise concerns before making a reservation.

Guests appreciated the customized and delicious breakfast offered at the hotel. Take advantage of this service to start your day on a positive note.

Some rooms may be affected by noise from the hotel's restaurant and bar. If you are sensitive to noise, consider inquiring about quieter room options or using noise-canceling devices for a more peaceful rest.

The rooftop pool area was highly praised by guests for its beauty and exceeded expectations. Make sure to spend some time relaxing and enjoying the views from this area during your stay.

The hotel staff received praise for their helpfulness and warm service. Don't hesitate to ask for recommendations on local attractions, dining options, and activities to enhance your experience in Tulum.

Some guests encountered issues with water pressure, hot water, and electricity during their stay. It's advisable to inquire about the status of these amenities and any recent improvements before booking.

If you anticipate arriving late, be aware that there may not be nearby dining options open for a quick dinner. Consider planning your meals accordingly or arranging for provisions in advance.

As the hotel is situated in a developing area of Tulum, it's important to note that specific amenities such as elevators and parking may not be available. Factor this into your travel plans and consider transportation alternatives if needed.