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Zamas Hotel
3 stars

Zamas Hotel

Km 5 Carretera Tulum Boca-Paila, 77780 Tulum, Quintana Roo, Mexico
Tulum, Mexico
See location+52 984 145 2602
From
$161
Cheapest

rate per night

8.9
Very good
based on 880 reviews
880 reviews
Room type
Provider
Nightly total
Standard room
Classic room
Superior room

Photos of Zamas Hotel

Overview

The Zamas Hotel in Tulum is a beachfront hotel that is just a short walk from Tulum public beach and other nearby beaches. Tulum National Park and the Mayan Ruins are just a short drive from the hotel, and guests can also visit the Tulum Monkey Sanctuary and the Cenote Crystal. Free on-site parking is provided for all hotel guests and free WiFi is available in the lobby.

The Zamas Hotel offers 17 guest rooms with boutique-style accommodations. There is a restaurant and bar in the hotel and breakfast is available for a daily fee. The hotel has an outdoor pool and lounge area for guests. Beach umbrellas are provided, as well. There is a terrace, a garden, and a library on the property and childcare services are available for an additional charge. The hotel also provides spa services for guests. Pet-friendly accommodations are available.

Some of the guest rooms at this hotel do not have air conditioning. Rooms feature ocean views, garden views, or beachfront accommodations. Rooms also include ceiling fans, comfortable beds and bedding, in-room safes, and private bathrooms with a shower. Complimentary toiletries are included and in-room massage services are also available.

The hotel front desk is only open during select hours. Concierge services are provided, along with porter and bellhop service. The hotel also has luggage storage, wedding services, a public computer station, and a multilingual staff. Dry cleaning and laundry service can be provided for a nominal fee.

8.9
Very good rating
Based on 880 verified guest reviews

Latest deals for Zamas Hotel

Thu 7/10
Fri 7/11
Standard room
bed type unknown
bed type unknown
bed type unknown
Superior room
bed type unknown
Classic room
bed type unknown
bed type unknown
bed type unknown
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at Zamas Hotel

  • Private beach
  • Snorkeling
  • Outdoor pool
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Free parking
  • Wi-Fi available in all areas

Basics

  • Wi-Fi available in all areas
  • Internet
  • Fan
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Body soap
  • Trash cans
  • Conditioner

Services and conveniences

  • Car rental
  • Wake-up service
  • Concierge service
  • Room service
  • Tour desk
  • Key access
  • Private check-in/check-out
  • 24hr front desk
  • Safety deposit box
  • Bottle of water

Things to do

  • Bicycle rental
  • Fishing
  • Board games/puzzles
  • Game room
  • Scuba diving
  • Diving
  • Snorkeling
  • Evening entertainment
  • Beauty salon

Kitchen

  • Wine glasses
  • Electric kettle
  • Kitchenware
  • Kitchen
  • Oven
  • Stovetop
  • Tea/coffee maker
  • Refrigerator

Accessibility and suitability

  • Entire unit located on ground floor
  • Hypoallergenic
  • Hypoallergenic pillow
  • No smoking
  • Non-feather pillow
  • Pets allowed on request. Charges may apply.
  • Increased accessibility
  • Upper floors accessible by stairs

Dining

  • Grocery deliveries
  • Packed lunches
  • Fruits
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Dining table

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower
  • Toilet
  • Toilet paper
  • Toothbrush
  • Walk-in shower

Outdoor

  • Outdoor furniture
  • Private beach
  • Garden
  • Terrace/Patio
  • Beach towels
  • Balcony

General

  • Window
  • Garden view
  • Pool view
  • Sea view
  • Seating area
  • Tile/marble floor

Pool and spa

  • Outdoor pool
  • Pool towels
  • Pool with a view
  • Private pool
  • Massage

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Iron and ironing board

Bedroom

  • Socket near the bed
  • Sofa bed
  • Clothes rack
  • Wardrobe or closet

Parking and transportation

  • Airport shuttle (surcharge)
  • Free parking
  • Shuttle service (additional charge)

Family friendly

  • Babysitting or child care
  • Cribs available
  • Kids meals

Health and safety

  • Daily housekeeping
  • Safe

Media and entertainment

  • Shared lounge/TV area

Workspace

  • Desk

Reviews of Zamas Hotel

8.9
Very good
880 verified ratings
Wonderful
540
Very good
171
Good
101
Okay
29
Fair
18
Mediocre
12
Poor
9

Summary of reviews

Guests say
Guests expressed dissatisfaction with the hotel's location, citing noise and safety concerns, while service was often described as unhelpful or inattentive. However, some guests appreciated the cleanliness of the rooms and the pleasant atmosphere in certain areas of the hotel. Overall, many felt the hotel did not meet their expectations, especially given the high prices.
AI-Generated from customer reviews
Cleanliness8 out of 10
Service1.5 out of 10
Location1 out of 10
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All reviews

10
Wonderful
Julie, Jun 2016
Pros (+) The atmosphere was peaceful and amazing. I could sit on that beach or hang in a hammock on the front porch of our room for another two weeks easy. We watched pelicans fish everyday while eating at the restaurant. The hotel staff were accommodating. You need to be on Mexico time and not in a rush when dining. We loved the room details like the honey shampoo.
Cons (-) Sometimes the wait staff at the restaurant would disappear out of view and it was hard to get their attention.

Location

Km 5 Carretera Tulum Boca-Paila, 77780 Tulum, Quintana Roo

What's nearby

  • Ana y Jose Beach Club1.4 mi
  • Playa Paraiso2.2 mi
  • Temple of Doom Cenote Esqueleto2.7 mi
  • Fantasea Dive Diving & Adventures2.8 mi
  • Sistema Ox Bel Ha2.9 mi
  • Tulum National Park2.9 mi
  • Tulum Mayan Ruins2.9 mi
  • Templo de las Pinturas3.2 mi
  • Cenote Escondido3.6 mi
  • Sistema Sac Actun5 mi
  • Gran Cenote5 mi
  • Tulum Monkey Sanctuary6.5 mi

Policies

Check-in/Check-out

Check in anytime after 3:00 PM, check out anytime before 12:00 PM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

Essential information about Zamas Hotel

Low season

High season

Average price (weeknight)

Average price (weekend night)

October
July
$224
$215
Cheapest month to stay with an average 24% drop in price.
Most expensive month to stay with an average 34% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

When to book a room at Zamas Hotel

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at Zamas Hotel

  • If you’re after a cheap room at Zamas Hotel, then you should consider staying during the low season. The cheapest deals can generally be found in October and September.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at Zamas Hotel, plan to stay on a Monday or Saturday. The most expensive day is usually Friday.
  • The cheapest price a room at Zamas Hotel was booked for on KAYAK in the last 2 weeks was $292, while the most expensive was $292.
  • How long should you stay at Zamas Hotel? KAYAK users usually book their rooms here for 4 days.
See more tips

FAQs when booking at Zamas Hotel

  • Where is Zamas Hotel located?

    Zamas Hotel is located at Km 5 Carretera Tulum Boca-Paila in Zona Hotelera Tulum, 2.8 miles from the center of Tulum. Ana y Jose Beach Club is the closest landmark to Zamas Hotel.

  • When is check-in time and check-out time at Zamas Hotel?

    Check-in time is 3:00 PM and check-out time is 12:00 PM at Zamas Hotel.

  • Does Zamas Hotel offer free Wi-Fi?

    Yes, Zamas Hotel offers free Wi-Fi.

  • Does Zamas Hotel offer free parking?

    Yes, Zamas Hotel offers free parking.

  • How far is Zamas Hotel from the airport?

    Zamas Hotel is 13.8 miles from Tulum Intl. Zamas Hotel is 40.8 miles from Cozumel.

  • Does Zamas Hotel have a pool?

    Yes, Zamas Hotel has a pool onsite.

  • How does KAYAK find such great Zamas Hotel hotel deals?

    KAYAK scours the web for all room deals available at Zamas Hotel in Tulum and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Zamas Hotel and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Zamas Hotel.

See more FAQs

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3-star hotel
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Good to know

Value for money

Distance to city center

Nearest Airport

Distance to airport

8.4
2.8 mi
Tulum Intl
13.8 mi