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cancelled our booking as we were going to mantra on salt beach... your advertising was deceptive.... booked a 1 bedroom spa apartment for one night at the sale price of $280.00 for the night lol....only to find our room over a car park...no beach no nothing.... what a scam...what a rip off...can stay home and view my own car park from the balcony..... i found it appalling and will never book with you again.... we cancelled and fought for our money back...went and looked at trip advisor.....saw all the bad reviews about their lack of beach views.... views of car park or a park seem the be the usual there...and in fact the bookings girl at mantra was horrible...donna...... we ended up staying at another hotel 50 mins drive away... you ruined our weekend... i have 2 broken ankles and you made our weekend one to remember for all the wrong reasons...... we will tell everyone never to book with you..part of a big group of people who book constantly ....never again with you.
The view from our room was lovely. It's was close to the beach and to really nice restaurants. Unfortunalty our room wasn't as clean as I would of liked and a king size bed was a little to big. A queen would have been better I think.
The pool and close to the beach Requst for porta cot was not passed on to hotel so not set up in room.
the place was clean and spacious, and close to amenities the place [the rooms] could do with a facelift....
The location and the view The foxtel movie channels were not working and when we told reception nobody did anything about it until we mentioned it again the next day and was told everyone had the same issue. The rooms need a little making over as our carpet was very worn and torn in places
Spectacular beach views and easy access Paying $10 a night for a DVD that would normally be part of the fit-out
view was great from balcony. Room was good. beds in second bedroom quite small.
Friendly staff, clean and comfortable room that was well appointed. Actually, nothing apart from one pair of inconsiderate guests coming in at 2.40am and (briefly) making a lot of noise - hardly the motel's fault.
Comfortable bed and clean sheets! Thought the shower could be improved upon with a glass door.
Proximity to Gold Coast Airport Having to get up early to meet international flight - but not as early as it would have been from home
Friendly helpful staff, great location central to everything,good value, comfy beds.
We had a 3 person family room (1 double and 1 single) the room suited our needs and provided useful amenities
Karen is a saint!!! Very friendly!! I don't leave my opinions at all my hotels, but this one is so important for the next guest to know. She went out of her way to help me with my reservations. THANK YOU KAREN!!!! Nothing.
We chose the hotel for its proximity to Gold Coast airport, and it exactly met our requirements in this regard. There was nothing that we didn't like.
It was near to where we where going for the day. I t was quiet and professionally run, very friendly approachable staff. Would stay again.
The hotel was scrupulously clean, amenities were good. We only stayed one night on our way overseas flying out of Gold Coast airport. The hotel offers airport transfers and car storage for travellers which is very convenient. The hotel staff were all lovely, very helpful.
Friendly staff. Appreciated the microwave, crockery and cutlery. Very close to the Coolangatta Airport. Very close to the airport so can be a little noisy until the last flight.
Position to shopping and clubs and the reasonable price.. No complaints
nothing rooms were nothing like the pictures
It's closeness to the Tweed Bowls Club and the friendly staff. The room was very well appointed and comfy. Not long enough.
It was convenient and very reasonably priced. Very clean.
I liked the pillows and bed I didn't like how there was no seperate lounge. There were no couches only uncomfortable chairs or the bed to sit on
I had to catch the early flight from Gold Coast Airport and it tookonly 5-10min drive from this hotel, very convinient. Room and Bath room is big enough to open suit case and Tea/Coffee service was lovely. Front Staff was very friendly. I choosen this hotel because it is written as free wifi on booking.com but it was not. The Hotel stands next to the busy road and you can hear trafic noise a lot.
South Tweed Motor Inn's convenient location, and cheapest price for the best facilities. No direct bus line to Coolangatta's airport
Check-in staff friendly, room was fine, bed comfortable. Convenient location to Gold Coast airport. Stayed overnight for flight next morning. Thank you to Karen. A little on the noisy side with neighbouring room's guests coming and going through the night, but that is just the nature of a motel on highway in a busy place like this. We were very happy with the place.
Very good customer service. Ross was friendly and helpful.Was only one night but it felt safe and comfortable.ross ordered a taxi for me that night and they were efficient but I felt they were a little on the expensive side. Did not seem that the hotel was 5km from the Airport. seemed further away. may be that was why the cost for the taxi was expensive.Otherwise a pleasurable experience. I do recommend that you advise o/seas travellers the meals at the pub going towards the airport was excellent and also the atmosphere-especially on a Friday night!
Only needed for a 1 night stop over prior to flying out of Gold Coast Airport - clean & close to A/P. This is opposite the Tweed River so very picturesque location - decore was simple but tasteful, staff very friendly. Was 'basic' but quite adequate for our requirement.
It provided me with an overnight stop before boarding a flight from goldcoast airport. the booking process was easy and efficient and late check-in no problem. Whilst the location was good for the airport the noise from the main road the motel is located on made it near impossible to sleep.
Cleanliness and comfort of the room and convenient location None
The managers were very friendly and made us feel very welcome. We had a problem with the iron and they lent us their own iron. Nothing it was great
I wouldnt stay here. I have never written a bad review about accommodation but i was disgusted at the way we were treated by the owners of this motel. I hadn't realised that we had to check in by 8.30pm ( apparently this is in the 'small print') so i was shocked when we were approximately 30minutes away in surfers( at approximately 7.20pm QLD time) to get an angry call on my mobile asking where we were. I was told that we had better ' not be mucking about in surfers paradise' and to get there within 30 minutes. We had trouble finding the motel and had to stop for directions. I got a second call saying that we had 5 minutes to get there or we would have no room - and no refund would be avaible. We made it - but this was very unpleasant.
The owners were helpful and very freindly. n/a