No housekeeping over the weekend even if you have a suite. Limited housekeeping during the week. It shows. The rooms are not very clean. Trash piles up in the hallway and by the elevators as guests try to keep do it themselves.
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Amenities at Hampton Inn & Suites Tyler-South
- Outdoor pool
- Fitness center
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
- TV
Reviews of Hampton Inn & Suites Tyler-South
7.8
Good
457 verified ratings
Wonderful
249
Very good
47
Good
41
Okay
25
Fair
28
Mediocre
24
Poor
43
Summary of reviews
Guests say
Guests consistently praised the hotel's convenient location near shopping and restaurants, as well as the friendliness and helpfulness of the staff. Cleanliness received mixed feedback, with some guests finding rooms and common areas clean and modern, while others reported issues such as unclean rooms, maintenance problems, and unpleasant odors. Breakfast was mentioned as complimentary and available for extended hours, but its quality was considered average or subpar by some. Bed comfort was generally positive, with several guests noting comfortable beds. Overall, the hotel is valued for its location and service, though there are areas for improvement in cleanliness and amenities.AI-Generated from customer reviews
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Q&A(5)
Tips(10)
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7.6 out of 10
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AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What are the hotel's unique amenities?
The hotel offers an outdoor pool, complimentary breakfast, and a fitness center for guests to enjoy during their stay.
Is parking available at the hotel?
Yes, the hotel provides free parking for guests, making it convenient for those traveling by car.
What is the best time to visit the hotel?
The high season at the hotel is in April, offering a great time to experience the hotel's excellent location and nearby attractions.
How is the cleanliness of the hotel?
While some guests have mentioned concerns about cleanliness, the hotel offers daily housekeeping and enhanced cleaning protocols to ensure a comfortable and clean environment for all guests.
What can guests expect from the hotel's customer service?
Guests can expect friendly and attentive staff, as mentioned in several reviews, ensuring a pleasant and accommodating experience during their stay.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Low Season Travel
If you prefer fewer crowds, consider visiting in November, which is mentioned as the low season.
Explore Nearby Attractions
The hotel is conveniently located near various attractions, including the Broadway Square Mall and the Tyler Museum of Art, making it a great base for exploring the area.
Check Room Cleanliness
Some guests reported issues with room cleanliness, such as stained bedding and unclean bathrooms. It may be advisable to double-check the room's condition upon arrival.
Inquire About Housekeeping
Several guests mentioned issues with housekeeping, including limited service during the week and no housekeeping over the weekend. It might be helpful to clarify the housekeeping schedule upon check-in.
Verify Room Amenities
Some guests experienced issues with amenities, such as the pool and hot tub being out of service. It's advisable to verify the availability of amenities, especially if they are essential to your stay.
Be Mindful of Check-in Experience
A few guests had negative experiences during check-in, including delays in room readiness and issues with room key distribution. It may be helpful to communicate any specific requirements or concerns during the check-in process.
Consider Noise Levels
Some guests mentioned noise-related issues, such as loud air conditioning and sketchy elevators. If sensitive to noise, it may be beneficial to inquire about quieter room options.
Pet-Friendly Accommodation
The hotel offers increased accessibility and is pet-friendly, making it suitable for guests traveling with pets. It's advisable to inquire about any applicable charges and specific pet policies.
Plan for Breakfast
While many guests praised the breakfast, some mentioned limited options and staffing issues. Planning breakfast timings accordingly or exploring nearby dining options may be beneficial.
Location
8962 S. Broadway Avenue, Tyler, TX 75703
What's nearby
- Broadway Square Mall3.6 mi
- Brookshire's World of Wildlife Museum and Country Store3.6 mi
- Tyler Junior College6 mi
- Tyler Museum of Art6 mi
- Center for Earth and Space Science Education6.1 mi
- Children's Park6.3 mi
- Whitaker-McClendon House6.6 mi
- Tyler Municipal Rose Garden Center and Museum6.7 mi
- Cathedral of the Immaculate Conception6.7 mi
- St. John's AF & AM Lodge6.8 mi
- Carnegie Public Library7 mi
- Liberty Hall7.1 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hampton Inn & Suites Tyler-South
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
August | February | $129 | $152 |
Cheapest month to stay with an average 14% drop in price. | Most expensive month to stay with an average 40% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
Hampton Inn & Suites Tyler-South
Which month has the cheapest rates at Hampton Inn & Suites Tyler-South?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest month to stay at Hampton Inn & Suites Tyler-South is August, with an average nightly rate of $118. The most expensive month is March at $174 per night.
What is the cheapest day to book Hampton Inn & Suites Tyler-South?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest day to book Hampton Inn & Suites Tyler-South is Sunday, with an average nightly rate of $118. The most expensive day is Friday at $158 per night.
KAYAK's top tips for your stay at Hampton Inn & Suites Tyler-South
FAQs when booking at Hampton Inn & Suites Tyler-South
Nearby hotels and places to stay
Closest
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See most recommended stays in TylerGood to know
Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|
7.1 mi | Tyler Pounds Field | 9.3 mi |