No housekeeping over the weekend even if you have a suite. Limited housekeeping during the week. It shows. The rooms are not very clean. Trash piles up in the hallway and by the elevators as guests try to keep do it themselves.
2 stars
Hampton Inn & Suites Tyler-South
Photos of Hampton Inn & Suites Tyler-South
Overview
The newest hotel in Tyler, Texas, Hampton Inn & Suites Tyler-South is located in the new pedestrian-friendly Village at Cumberland Park outdoor shopping center, within walking distance of shops, popular restaurants and a movie theater. Be spoiled for choice with almost 300 shopping and dining establishments all within a one mile radius. Stay connected with free WiFi in all public areas, and make last minute updates to your presentation in the free business center. The modern 1300 sq. ft. meeting room is ideal for training sessions, conferences and wedding receptions for up to 80 people. Refresh in the sparkling outdoor swimming pool or energize in the well-equipped fitness center. Retire to a bright and spacious guest room at this Tyler, TX, hotel, and feel at home with amenities including a microwave, refrigerator, a 42-inch LCD TV, a handy lapdesk and free WiFi. Choose a comfortable suite for a separate sitting area – ideal for extended-stays and family trips. Get a great night’s sleep in the clean and fresh Hampton bed, before waking up to fresh-baked waffles at Hampton’s free hot breakfast buffet. If you are heading out early, just grab a free Hampton’s On the Run Breakfast Bag, Monday – Friday. Stock up on all your favorite snacks, drink, sweet treats and sundries in the 24-hour convenience mart, and recharge with a free cup of tea or coffee 24-hours a day in the lobby.
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Amenities at Hampton Inn & Suites Tyler-South
- Outdoor pool
- Fitness center
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
- TV
Accessibility and suitability
- No smoking
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Hypoallergenic
- Designated smoking area
Services and conveniences
- Conference rooms
- Business center
- Express check-out
- Meeting/Banquet facilities
- 24hr front desk
Dining
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Microwave
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Air-conditioned
Media and entertainment
- Radio
- Flat-screen TV
- TV
General
- Family rooms
- Telephone
- Seating area
Pool and spa
- Hot tub
- Outdoor pool
Bathroom
- Hairdryer
- Shower
Bedroom
- Alarm clock
- Sofa bed
Parking and transportation
- Free parking
Laundry
- Iron and ironing board
Health and safety
- Daily housekeeping
Family friendly
- Complimentary breakfast
Fitness
- Fitness center
Reviews of Hampton Inn & Suites Tyler-South
7.7
Good
412 verified ratings
Wonderful
227
Very good
44
Good
38
Okay
24
Fair
22
Mediocre
20
Poor
37
Summary of reviews
Guests say
Guests appreciated the hotel's great location and cleanliness, with many mentioning the proximity to shopping and restaurants. However, there were complaints about service, including slow check-in and unfriendly staff. Some guests also faced issues with room amenities and maintenance, such as shower drainage and missing toiletries.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's unique amenities?
The hotel offers an outdoor pool, complimentary breakfast, and a fitness center for guests to enjoy during their stay.
Is parking available at the hotel?
Yes, the hotel provides free parking for guests, making it convenient for those traveling by car.
What is the best time to visit the hotel?
The high season at the hotel is in April, offering a great time to experience the hotel's excellent location and nearby attractions.
How is the cleanliness of the hotel?
While some guests have mentioned concerns about cleanliness, the hotel offers daily housekeeping and enhanced cleaning protocols to ensure a comfortable and clean environment for all guests.
What can guests expect from the hotel's customer service?
Guests can expect friendly and attentive staff, as mentioned in several reviews, ensuring a pleasant and accommodating experience during their stay.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Low Season Travel
If you prefer fewer crowds, consider visiting in November, which is mentioned as the low season.
Explore Nearby Attractions
The hotel is conveniently located near various attractions, including the Broadway Square Mall and the Tyler Museum of Art, making it a great base for exploring the area.
Check Room Cleanliness
Some guests reported issues with room cleanliness, such as stained bedding and unclean bathrooms. It may be advisable to double-check the room's condition upon arrival.
Inquire About Housekeeping
Several guests mentioned issues with housekeeping, including limited service during the week and no housekeeping over the weekend. It might be helpful to clarify the housekeeping schedule upon check-in.
Verify Room Amenities
Some guests experienced issues with amenities, such as the pool and hot tub being out of service. It's advisable to verify the availability of amenities, especially if they are essential to your stay.
Be Mindful of Check-in Experience
A few guests had negative experiences during check-in, including delays in room readiness and issues with room key distribution. It may be helpful to communicate any specific requirements or concerns during the check-in process.
Consider Noise Levels
Some guests mentioned noise-related issues, such as loud air conditioning and sketchy elevators. If sensitive to noise, it may be beneficial to inquire about quieter room options.
Pet-Friendly Accommodation
The hotel offers increased accessibility and is pet-friendly, making it suitable for guests traveling with pets. It's advisable to inquire about any applicable charges and specific pet policies.
Plan for Breakfast
While many guests praised the breakfast, some mentioned limited options and staffing issues. Planning breakfast timings accordingly or exploring nearby dining options may be beneficial.
Location
8962 South Broadway Avenue, Tyler, TX 75703
What's nearby
- Broadway Square Mall3.6 mi
- Brookshire's World of Wildlife Museum and Country Store3.7 mi
- Tyler Junior College6 mi
- Tyler Museum of Art6.1 mi
- Center for Earth and Space Science Education6.2 mi
- Children's Park6.3 mi
- Whitaker-McClendon House6.6 mi
- Tyler Municipal Rose Garden Center and Museum6.8 mi
- Cathedral of the Immaculate Conception6.8 mi
- St. John's AF & AM Lodge6.9 mi
- Carnegie Public Library7.1 mi
- Liberty Hall7.1 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hampton Inn & Suites Tyler-South
Low season | December |
|---|---|
High season | October |
Average price (weeknight) | $132 |
Average price (weekend night) | $166 |
When to book a room at Hampton Inn & Suites Tyler-South
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Hampton Inn & Suites Tyler-South
FAQs when booking at Hampton Inn & Suites Tyler-South
Nearby hotels and places to stay
Closest
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See most recommended stays in TylerGood to know
Value for money | 7.7 |
|---|---|
Distance to city center | 7.2 mi |
Nearest Airport | Tyler Pounds Field |
Distance to airport | 9.3 mi |
Everything you need to know for your stay in Tyler
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