Tyler Car Rentals

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Tyler car rental reviews and directory

Hertz
hertz
Car rental reviews:
Good (6.2, null reviews)
Car rental locations in Tyler:
2 locations
Hertz
Locations in Tyler
3215 S Southwest Loop 323
+1 903 581 2962
700 Skyway Blvd
+1 903 533 8700
  • 6.0
  • 6.6
  • 6.7
  • 5.7
  • 5.9
Recent reviews
9.6 Excellent
Apr 20 2016
No complaints
Pros: Easy transaction. Knowledgeable staff members.
Cons: A bit higher than I would have liked for just renting for a day.
2.8 Mediocre
Jul 6 2016
Cons: Dirtiest rental car location I've ever been to. No vacuum in a long time as the dead bugs all over the floor suggest. Clearly no one there cares to make it look like a proper place of business.
5.2 Okay
Jul 15 2016
Pros: The staff was awesome and helpful. It was like visiting with old friends. The staff did everything within their power to help me, they just didn't have any cars available.
Cons: I reserved the car but there were no cars. I was offered a Kia Soul and a total of $2 discount, that was so unfair since I reserved a mid size car. A customer returned a mid size car that was not clean but given my time restrains, they did clean the inside for me but the outside was very dirty.
2.0 Mediocre
Apr 16 2017
Pros: Nothing....
Cons: Wouldn't let me get the car and still charged me
10.0 Excellent
May 19 2017
Amazing service
Pros: They were great about everything honestly, gunna be using them all the time.
Cons: Nothing
4.4 Okay
Jun 13 2017
Poor customer service
Pros: Car was a comfortable ride.
Cons: Guy at office was rude. He was judgemental. He allowed his personal opinions and views to reflect on his ability to provide a good customer experience. He was derogatory towards who I am married to. The office appears to be very homophobic. Rude demeaning comments. Overall horrible experience.
8.4 Excellent
Aug 17 2017
Cons: The person that I spoke with accused me of something I had no control over.
4.4 Okay
Aug 29 2017
Pros: It was clean and a smooth drop off with no problems. The unlimited miles was great and it was a dependable car.
Cons: The vehicle was a 2017 Nissan Altima a mid size care not a full size that I wanted and payed for. The driver seat was very uncomfortable there is no way you can lower the end of the seat which made the back of my leg soar. There was not a whole lot of room. The first vehicle the manager brought to me was a Toyota Rav4 wasn't to bad but the outlets didn't work so he brought the Altima. I was running behind from having to come back and switch cars. They also don't state you haft to put $200 deposit down.
2.0 Mediocre
Oct 16 2017
Terrible
Cons: My car was not available for the 2nd week in a row. I had a reservation for a car weeks in advance. I went on my lunch break and they told me I'd have to wait 3-5 hours... How am I supposed to pay for the car if I can't go to work. The only thing the representative could "do for me" was put me in a luxury vehicle for an extra charge a day. Not my problem, guys. I should not have had to pay extra for that. Ridiculous. I just went to cancel my next trip with them due to change of plans for this weekend (it's 5 days away) and they want to charge me $50 cancellation fee. I'm sick of it. Not using Hertz again...
5.6 Okay
Nov 26 2016
Cons: Was told could pickup 11-24th Thanksgiving, got to the airport and the hertz counter was closed. For the day.
Enterprise
enterprise
Car rental reviews:
Excellent (8.1, 14 reviews)
Car rental locations in Tyler:
5 locations
Enterprise
Locations in Tyler
1700 S Southeast Loop 323 Ste 402
+1 903 939 9588
3221-a Ssw Loop 323
+1 903 581 8998
500 West Front Street
+1 903 526 2211
5005 Old Jacksonville Hwy
+1 903 561 1790
700 Skyway Blvd Ste 109
+1 903 597 1375
  • 8.4
  • 7.6
  • 8.4
  • 7.6
  • 8.4
Recent reviews
9.2 Excellent
Jun 22 2017
Customer service is alive and well at Enterprise/National
Pros: The reps at the counter in Tyler, Tx. were courteous and extremely helpful. Their enlightening advice about the rental car business will forever be appreciated.
9.6 Excellent
Dec 1 2015
Good value
Pros: Price was very good for a holiday weekend. Compact car, but very roomy. Very happy with the car in every respect.
Cons: The young man who assisted us at pickup seemed brusque and unfriendly at first, but warmed up later. The young woman who helped us with our return was swamped with returns--there should have been someone to help her. (She did say her help had just quit that day.) She, herself, did great! She was cheerful and calm with all of us even though there were lots of people waiting to be helped and more came in as others left.
8.0 Excellent
Aug 2 2016
Cons: Kayak reserved an unlimited mileage on a Premium vehicle. We called ahead to find out Enterprise in Tyler doesn't even lease Premium level and not at the unlimited mileage anyway. Enterprise has a business model to tell you what you want to hear and then you get there and they don't have what they tell. Happened to us and another customer while we were there.
3.6 Mediocre
Oct 15 2016
It was like that one Seinfeld bit...
Pros: Technically, I did get a rental car, which is the essence of the service, I guess. It had wheels, went forward and back, etc.
Cons: -Rental car available almost 2 hours late, which caused a ripple effect of delays throughout the trip. If the pilots of our plane hadn't agreed to take some of the members of my party to their meetings, it would have been a disaster. --I reserved an economy car, but was given a mini-van. I usually don't mind being given an upgrade for free, but this was a little drastic. The fuel costs twice as much and I have no experience parking such a boat. -- It was dirty with questionably aired tires. We were running so late that we asked the agent to just give us the dirty car, but note that I would have preferred an on time and clean car. -- We were at a somewhat separate part of the airport, where the rental cars were supposed to be when we arrived. They weren't AND we couldn't get anyone on the phone, over maybe like 5 tries. -- The agent working probably was doing his best, but he was understaffed and simply didn't have cars available to give us. Basically no resources to help us. Having this service work is crucial in a town that doesn't have a bunch of transit and taxi options.
10.0 Excellent
Oct 17 2016
Personnel
Pros: Were very friendly and helpful with directions.
Dollar
dollar
Car rental locations in Tyler:
1 location
Dollar
Locations in Tyler
3215 South Southwest Loop 323
(903) 581-2962
Sunnycars
sunnycars
Car rental locations in Tyler:
1 location
Sunnycars
Locations in Tyler
700 Skyway Blvd
Thrifty
thrifty
Car rental locations in Tyler:
1 location
Thrifty
Locations in Tyler
3215 South Southwest Loop 323
9035812962
19 travelers who rented a car in Tyler gave the car agency they used an average rating of 6.7

Car Rental Locations in Tyler

Tyler