Guest reviews
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All Reviews
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Couples
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Families
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Solo
Overall Rating
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9.2 "World class service."9.7 "97% found the
staff to be very friendly ." 8.8 "88% thought theservice was very professional ." 9.2 "92% werehappy with the shuttle service ." 8.8 "88% said thereception staff was great ." 10.0 "100% wereimpressed by the valet service ." -
8.6 "Vibe was good."9.9 "99%
enjoyed the friendly atmosphere ." 10.0 "100% thought thehotel was luxurious ." 10.0 "100% said it was astylish hotel ." 8.8 "88%enjoyed the lobby entrance ." -
8.6 "Location is great."8.9 "89%
liked the proximity to shopping ." 10.0 "100%liked the proximity to sightseeing ." -
7.5 "Good breakfast."
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7.3 "Nice rooms."9.6 "96% thought the
view was good ." 7.9 "79%enjoyed the shower ." -
2.2 "Disappointing internet connection."2.2 "78% said the
wifi quality was bad ."
Overall Rating
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9.2 "World class service."9.7 "97% found the
staff to be very friendly ." 8.6 "86% thought theservice was very professional ." 9.1 "91% werehappy with the shuttle service ." -
8.8 "Very nice wellness & sports facilities."9.5 "
top-notch fitness area , thought 95%." -
8.5 "Location is great."
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7.4 "Nice rooms."9.7 "97% thought the
view was good ." 8.3 "83%enjoyed the shower ." -
7.3 "Good breakfast."
Overall Rating
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8.8 "Great service."9.7 "97% found the
staff to be very friendly ." 8.9 "89% thought theservice was very professional ." 9.3 "93% werehappy with the shuttle service ." 9.0 "90% said thereception staff was great ." -
8.6 "Vibe was good."9.8 "98%
enjoyed the friendly atmosphere ." 10.0 "100% thought thehotel was luxurious ." -
8.4 "Location is great."
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8.3 "Good value."
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7.4 "Good breakfast."
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6.7 "Rooms are ok."
Overall Rating
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9.0 "World class service."
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8.6 "Vibe was good."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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7.0review from
The peaceful bushy surrounding, with monkeys in the trees. The pool villa's and the lovely moonlight dinners. The breakfast could be improved, just by adding some cheese, ham and salami (for people that do not enjoy hot meals in the morning.) The boiling coffee is really terrible! They should invest in a good coffee machine then the resort would be "perfect".
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6.3review from
We stayed in the deluxe pool villa & it was an absolutely gorgeous room! The food was terrible, we found it necessary to travel into ubud centre to eat every meal.
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7.0review from
The hotel staff's good services and comfort of the hotel environment.
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7.3review from
The hotel was really up to and above our expectations. Really nice setting and surrounding and very friendly and helpful staff. as the chalets were full we were upgraded to a villa.
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6.7review from
The staff was extremely helpful & friendly
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7.6review from
Privacy, day bed - views. Pool. Friendliness. No
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8.0review from
Villas are well designed and sited well within a setting of rice paddies. The landscaping was particularly well designed and well kept. The toilet/bathrooms are little outdated; and need to be modernised.
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5.6review from
Very good breakfast.Awarding winning resturant.Up to world best class standard for food. False advertising.Ubud Charlet room will never be available. There are only 8 rooms looks like the adv. picture out of 58 rooms in total. Some room were renovated but we never had a chance to even see it. Our room was old and no 4 pillar bed. Will send you picture later. When I check out, I saw another pair of traveller were complainting about the room too. What you pay is not what you see in adv. picture.
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7.6review from
Good service - excelent location Driver transfer was a little expensive compared to taxi
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7.6review from
The hotel was among the pictureque rice fields and forests, away from the main tourist area - very quiet and relaxing. Our unit had it's own garden with a little hut with thatched roof in it. We saw lots of stars in the clear night and monkeys in the trees above the rice fields in the morning. The hotel has beautiful main garden, pool area, temple, paths to village, etc. The drive from/to the airport, nusa dua and kuta was 1hr-1 1/2 hr depending on the time of the day. If you prefer the bustling tourist scenaries and spa hopping, Ubud area may be bit far.
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7.0review from
The peaceful bushy surrounding, with monkeys in the trees. The pool villa's and the lovely moonlight dinners. The breakfast could be improved, just by adding some cheese, ham and salami (for people that do not enjoy hot meals in the morning.) The boiling coffee is really terrible! They should invest in a good coffee machine then the resort would be "perfect".
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7.0review from
The hotel staff's good services and comfort of the hotel environment.
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7.3review from
The hotel was really up to and above our expectations. Really nice setting and surrounding and very friendly and helpful staff. as the chalets were full we were upgraded to a villa.
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6.7review from
The staff was extremely helpful & friendly
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7.6review from
Privacy, day bed - views. Pool. Friendliness. No
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7.6review from
Good service - excelent location Driver transfer was a little expensive compared to taxi
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7.6review from
The hotel was among the pictureque rice fields and forests, away from the main tourist area - very quiet and relaxing. Our unit had it's own garden with a little hut with thatched roof in it. We saw lots of stars in the clear night and monkeys in the trees above the rice fields in the morning. The hotel has beautiful main garden, pool area, temple, paths to village, etc. The drive from/to the airport, nusa dua and kuta was 1hr-1 1/2 hr depending on the time of the day. If you prefer the bustling tourist scenaries and spa hopping, Ubud area may be bit far.
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6.3review from
We stayed in the deluxe pool villa & it was an absolutely gorgeous room! The food was terrible, we found it necessary to travel into ubud centre to eat every meal.
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5.6review from
Very good breakfast.Awarding winning resturant.Up to world best class standard for food. False advertising.Ubud Charlet room will never be available. There are only 8 rooms looks like the adv. picture out of 58 rooms in total. Some room were renovated but we never had a chance to even see it. Our room was old and no 4 pillar bed. Will send you picture later. When I check out, I saw another pair of traveller were complainting about the room too. What you pay is not what you see in adv. picture.
