Neptune Village Beach Resort & Spa
Photos of Neptune Village Beach Resort & Spa
Overview
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Amenities at Neptune Village Beach Resort & Spa
- Private beach
- Water sport facilities (on site)
- Snorkeling
- Outdoor pool
- Spa and wellness center
- Restaurant
- Bar/Lounge
- Room service
- Tennis
- Free Wi-Fi
Things to do
- Gift shop
- Fishing
- Board games/puzzles
- Canoeing
- Cycling
- Darts
- Scuba diving
- Archery
- Diving
- Snorkeling
- Bingo
- Evening entertainment
- Beauty salon
- Horse riding
- Table tennis
- Pool table
- Water sport facilities (on site)
- Windsurfing
- Night club
Basics
- Mobile hotspot device
- Wi-Fi available in all areas
- Internet
- Fan
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Adapter
- Body soap
- Towels/sheets (extra fee)
- Trash cans
- Conditioner
Dining
- Wine glasses
- Electric kettle
- Packed lunches
- Fruits
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Snack bar
- Breakfast in the room
- Tea/coffee maker
- Kettle
- Refrigerator
- Coffee machine
Services and conveniences
- Business center
- Car rental
- Wake-up service
- Concierge service
- Entertainment staff
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key access
- Express check-out
- Private check-in/check-out
- 24hr front desk
- Safety deposit box
- Bottle of water
General
- Window
- Family rooms
- Garden view
- Inner courtyard view
- Interconnected room(s) available
- Lockers
- Pool view
- Storage available
- Sea view
- Seating area
- Slippers
- Sofa
- Telephone
- Tile/marble floor
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Bathtub
- Bidet
- Toilet
- Toilet paper
- Toothbrush
Pool and spa
- Spa
- Hot tub
- Outdoor pool
- Pool towels
- Pool with a view
- Steam room
- Spa and wellness center
- Massage
- Sauna
Family friendly
- Babysitting or child care
- Cribs available
- Child pool
- Kids meals
- Kid-friendly buffet
- Kids' club
- Kids' outdoor play equipment
- Complimentary breakfast
- Playground
Outdoor
- Outdoor dining area
- Outdoor furniture
- Private beach
- Garden
- Terrace/Patio
- Beach towels
- Balcony
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Pay-per-view channels
- Shared lounge/TV area
- TV
Accessibility and suitability
- Designated smoking area
- Non-smoking rooms available
- Increased accessibility
- Elevator
- Upper floors accessible by stairs
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Private parking
- Shuttle service (additional charge)
Laundry
- Laundry facilities
- Laundry service
- Pants press
Bedroom
- Extra-long beds (> 2 meters)
- Socket near the bed
- Wardrobe or closet
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Fitness
- Aerobics
- Tennis
Reviews of Neptune Village Beach Resort & Spa
Summary of reviews
Score by provider
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the highlights of the hotel's location?
The hotel is located in a superb location with wonderful swimming pools and a beachfront. Guests also enjoy a great buffet dinner for the 1st day of the year.
What can guests expect from the hotel's food quality?
The hotel offers a very good restaurant with excellent food choices. Guests can enjoy a superb food selection, better than anywhere else, and enough sunbeds for everyone, nicely shaded under palm trees.
What are the common concerns about the hotel's facilities?
Some guests have mentioned dysfunctional showers in certain rooms, slow reception staff, and the presence of a large monkey family in the area. Additionally, cold water was reported in one of the rooms.
What are the unique offerings of the hotel's customer service?
Guests can expect very responsive and helpful staff, except at the reception. The hotel also provides effective beachline security to protect guests from unwanted visitors walking the beach.
When is the best time to visit the hotel?
The high season is in December, offering a great opportunity to experience the superb location, wonderful swimming pools, and beachfront. However, guests may want to be prepared for the presence of a large monkey family in the area.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with Good Wi-Fi
Several guests mentioned issues with the Wi-Fi, so if this is important to you, consider inquiring about the strength of the Wi-Fi signal in different room options.
Consider Low Season Travel
If you prefer quieter times, consider visiting in April, which is the low season, to avoid crowds and potentially get better rates.
Be Mindful of Wildlife
The hotel is home to a large monkey family, so be prepared for their presence around the property, especially if you have concerns about wildlife encounters.
Check for Functioning Amenities
Some guests reported issues with room equipment, such as cold water. It may be wise to check the functionality of amenities upon check-in and report any issues promptly.
Explore Nearby Beach Lounge
A good local beach lounge is just a 5-minute walk from the hotel, offering an alternative spot to relax and enjoy the beach.
Consider Room 451 Carefully
Guests staying in room 451 reported a dysfunctional shower, which significantly impacted their experience. Consider avoiding this room if possible.
Enjoy the Beach Security
Guests appreciated the effective beachline security that protects against unwanted visitors, providing peace of mind for those enjoying the beach.
Be Aware of Reception Staff Speed
Some guests noted slow service at reception, possibly due to the open area lacking air conditioning. Consider this when planning your interactions with the reception staff.
Embrace the Local Wildlife
If you're an animal lover, you'll have the chance to interact with a group of friendly cats near the kitchen who may approach you for food and pets.
Verify Functionality of In-Room Entertainment
Some guests experienced issues with the television and telephone in their rooms. It might be helpful to check these amenities upon arrival to ensure they are in working order.
Location
What's nearby
- Baharini Shopping Center4 mi
- Presbyterian Church Of East Africa5.4 mi
- Diani - Chale Marine National Park and Reserve5.9 mi
- Masjid Salmanul Faarisiyyi8.3 mi
Policies
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Neptune Village Beach Resort & Spa
Low season | June |
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High season | July |
Average price (weeknight) | $268 |
Average price (weekend night) | $229 |
When to book a room at Neptune Village Beach Resort & Spa
KAYAK's top tips for your stay at Neptune Village Beach Resort & Spa
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See most recommended stays in UkundaGood to know
Value for money | 8.0 |
|---|---|
Distance to city center | 4.8 mi |
Nearest Airport | Ukunda |
Distance to airport | 4.8 mi |