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The gardens shabby and dated rooms, lack of greeting from reception staff on arrival.
Rooms are in a very bad shape and need full refurbishment. Poor quality aminities. The beach is next to a ship yard and an industerial area. Certainly can't be classified as 5 stars.
Not to see from beach the cranes and drilling machines of the port. Can you remove? This is contamination. Two things: The landscape from teh beach and the check out time must be 3:00 p.m. to enjoy the facilities.
location and view overlooking the sea every time I want to extend my stay in the hotel they take Authorization from credit card.and sometimes key doors do not open the door , and I have to go to reception for this purpose. Therebshoul be trust for the guest.
Nothing i like at all and it was bad two days i stayed over there. everything not good, bad smell at the rooms and bath very old even the furniture very old.
Staff , location , beachfront Water during shower moves out to the toilet because the slope of not correct. Only to lifts are working which make some delays.
pool and beach rooms are very outdated
the friendly staff , the beach , the size of the room , the swimming pools , ..... i liked everything in this hotel . nothing at all .
Restaurant staff, reception staff, housekeeping staff very helpful, polite. I arrived and checked in around midnight; was tired and thirsty and found out there was not even a small bottle of drinkable water in my room. I had to call the reception desk for water (which they provided promptly) Also I thought there were too limited choices in the food offered at the buffer breakfast -- considering this is 5 star.
The hotel can not have 5 stars,check the location,poor sevice,nothing for the kids,food every day the same,we realy regreted.Spoild Eid holidays. I just wrote it.
The staying was not comfortable as I was expected, I did my booking through booking .com 1 month back and when I reached the booking was not their and they charged me the previous night and it took me 1 hour to do the check in , it was totally not comfortable, the receiption manager was so nice and he helped us and solved this problem. Every thing was perfect excpet the check in.
the hotel is clean comfort romance good location ,beach,resturant and services
The Indian and the Italian restaurants are both excellent. Without exception the staff were very friendly and I would not hesitate to recommend this hotel for a short and relaxing break by the sea.
Range of facilities.
the view and service of hotel staff
nice and good hotel nothing
Excellent beach, nice pool, good rooms with nice view balcony, clean. The pool bar staff were total inexperienced. Checkout time is 12 noon not 14:00 to 16:00 as stated in booking.com
Very nice hotel with friendly staff.
the comfort and friendliness, the staff was very helpful and nothing was any trouble for them to do
The beach and the pool are very clean and structured The smoking areas in the resturants are very close to the non smoking areas. Accordingly, sitting in a non smoking table, is similar to sitting in a smoking table. Also, due to renovation of the hotel reception it was difficult going to the pool and the beach with a baby stroller because of the stairs.
Excellent rooms and view of the beach, nice clean bathrooms with a retro feel, nice breakfast buffet
Outstanding luxury and top notch service. Amazing private beach and a comprehensive list of amenities. Good location in Ajman - close to resturanta and bus stand. Does not offer an airport shuttle to/from the airport. Travel by taxi can get tiresome and expensive as traffic can be a bit much at times.
Lot of stray cats in the compound. Beach is not sandy, full of stones and broken shells. There are no waves on the beach and the water is not clear. Also found a lot of ants (black) in the room when wake up in the morning. Kids pool was not clean, there were leaves and feathers on the water.
Party at the Beach side No cold water provided(room). Expected that after 11pm hotel will be quite but after that time the music still loud. No rugs on the floor available, its very dangerous for kids after swimming the floor is so wet and slippery.
Staff friendly and very quiet, peaceful atmosphere!
The recreation, we went for crab hunting and fishing.... The service, eventhough they were trying hard to meet guest expectation but surely long way to excel; not to be recommended for families.
Price i paid was good for the time spent. The staff especially the front desk Philipino guy was very rude. The pool gets overcrowded by 5:00 pm due to the hotel providing crab hunting facilities to outsiders. You can hear every noise in the corridor from your room.
quiet breakfast to light
the crab hunting tour. The amount of noise in the room was un acceptable and it was uncomfortable to take rest, we woke up at 6:30 am because of the very loud noise of people around the swimming pool. many people swimming with the normal dress & with out proper swimming suit. I saw some people swimming with under wear.
a quiet place! it's about the pool, it was not clean!
The beach, quick access to ocean staff, fishing from the dock, it's low key atmosphere, available cruises to nearby mangroves, seaside tables and rustic nature Food is not so hot
Room, Beach, Pool was best. Can improve on the Breakfast.
The staff is very friendly
The outside appearance, ambience was good The rooms themselves look run down and poorly maintained
The location of the hotel was great. The pool was well maintained. We rang prior to arriving to the hotel, informing that we would be arriving at 7pm. We were very surprised that our room was not ready!
location and archticture they have only one baby seat in the breakfast resturant!!!
the garden infront of the unit the second floor units are small
We liked the location and the natural surrounding within the resort. Rooms was clean and comfy. Hot water was available and aircondition was working. Breakfast-Buffet was not fancy but good. Check in was also quick. The Resort was are dated. Handle's of some Windows was broken to step out to the balcony. There where no sofa cum bed in the rooms like it was descripted and we had only one extra bedding for free. Poolside should be maintanced and the upper pool was without waterfilling. All guest need to swim in the smaller pool. Electrical wires on some lamps was laying open (we come with children=look for safety)
the Location Furniture was old
Siplicity Response to special requests "I askedfor an extra pillow and waited for 4 hours, and even though it was not brought"
swimming pool 1. Smelly & stincky hotel, Halls without AC, Dirty unclean hotel blanket sheet, poor TV & all old stuff.
I'd like to have more special doors and pathes because not to mix with un-Muslims people. Yes, in terms of resturant. There's no vareity in food. today is such as yesterday.
Nothing Not clean, not well decorated.
all staff dealing nice helpful nothing
Swimming Pool was enjoyed by kids and it is near to the rooms also. Bed room stuff like bed sheet, blanket, Pillow was not clean or very old
the free parking every thing was below expectation, staff: nice but not trained, amenities items: almost nothing, furniture: old and bulky, breakfast: starting from 7:00 AM, no alternative for early checkout guests. cleaning: the towels and bed covers not that white, one medium size cockroach was hiding itself behind worm mini Refrigerator.
Leaving -- before spending the night. I was asked to pay two nights in cash upon registering. This was unusual but I complied. Upon viewing the tired room and worn and grimy bath, I decided I would not stay and checked out. I asked for and was refunded one night.
nothing was good, there are not professional at all and we should ask many time about something to finish on time
nice location,good staff,close to the beach,good for family and liesure,swimming pool.