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the location was good and maybe would be nice in summer but I would never go there in winter time. It was freezing and should be shut down, there were no staff just a care taker who was disinterested, We asked for the fire to be on as there was no heating and were told to do it ourselves which then filled the entire place with smoke, it was a disaster!!! We were given a room that looked at a brick wall and when we said that we chose this hotel as it was in Valldemosa and is it possible to have a view, we were told that the rooms with a view were too cold!!
the room was absolutely gorgeous with a breathtaking view over Valldemossa. The hotel was beautifully warm and cosy at this time of year and Antonio could not have made us more welcome. He was on hand whenever we needed him and gave us the option to eat in or eat out which was appreciated as not a lot was open at this time of year. The drive up to the hotel is quite tricky as it is up hill and on hairpin bends. This was even harder at night but is just a little thing.
Its location was excellent very quiet with stunning views. Perfect for those wanting a quiet relaxing weekend away. The road up to the hotel was interesting but well worth the journey judging by the views.
Beautiful swimming pool, charming manager, flexible and friendly, spacious rooms, relaxed atmosphere, honesty bars well stocked. I think the quality of the evening meals could be improved, at the moment it is very simple home cooking which is slightly out of keeping with the luxurious standard of the hotel. The hotel is up a steep and unmade road and therefore one tends to have dinner at the hotel. Whilst the food is not unpleasant it could be so much better.
Excellent situation. Nice people. Peaceful atmosphere. Good food
Attention to detail - everything was perfect - from log fires burning in the evening, to freshly squeezed orange juice for breakfast ! The manager made us feel very welcome, we would certainly like to go again. It might be worth mentioning that the drive up to the hotel is fairly 'rough' !
The welcome was warm, we were invited to treat the hotel as if it were our home. Our every need was quietly and efficiently looked after. The hotel, it's grounds and position are rustically beautiful and peaceful. We only took breakfast, which was served until 11:30am, and provided best quality continental choices including cereal, homemade yoghurt and/or cooked eggs. Antonio's management was friendly and discreet. Nothing
I liked the relaxed homely atmosphere and the beautiful location.
Peace and quiet Hotel staff not available at all times of the day
Beautiful, big room with nice terras. Pleasant location in mountains with walking trail to puerto de valldemossa and to the town of valldemossa. Very nice people, family busness. Would certainly go back. nothing
The room was very spacious and comfortable as well as tastefully decorated. The scenery and the quietness was perfect for a short break. it would be an ideal place for a group to block book.
Clean hotel with good rooms and friendly staff No meal available at hotel and poor access to taxi services
The location of the hotel and the suroundings
Tranquil location yet 15 mins from Palma. Well kept and high standards in rooms, restaurant and pool. Excellent service, with only 10 rooms the hotel was quiet and exclusive
Peaceful, nice pool, good breakfast The staff had no or very poor English skills. No possibility of even a small lunch, so you had to go to town every lunch and dinner (3 km)
It was a very relaxing holiday. The rooms were exceptionallly clean and well equiped and the staff couldn't do enough for you. The hotel is surrounded by the most amazing scenery.
Nice breakfast, ideal for peace and quiet Hardly any staff, no food services apart from breakfast despite the fact that this hotel is ver isolated, no taxis available, so must have car available, miles from anywhere, no public transport, very uncomfortable bed and poor value for money.
tranquillity of location, nice rustic style, pleasant staff
The hotel it self is fine, with very nice but small garden. The bed was not good. The location of the hotel did not suit us.
Accommodatng reception staff, excellent breakfast
The staff was very helpful and professional and the location was okay (about 20 mins walk to old town/cathedral). The beds were uncomfortable but bearable.
Location, Facilities The Air conditioning didn't work. Staff a bit miserable
Friendly and helpful staff; excellent restaurant and good quality of food and reasonably priced. It would have been nice to have had some tea making facilities in my room, ie a kettle etc.
quiet, comfortable, a good base. Easy to get email. Excellent facilities now that the pool and new restaurant area are complete
The view from the window The charge to use the spa 10 euros as most hotel swimming pool/spa areas are free of charge, unless you book a treatment which obviously has to be paid for as an extra charge. The room we were allocated was very small - one night was enough!!! for more than one night we would have needed to book a larger room.
Well designed hotel friendly efficient staff Nothing
I liked specially the great service your employees are giving. The pool was great, breafast excellent The attention at the pool was also good. Your hotel at the beach would have been perfect.
Facilities were excellent.We were allowed to use our free breakfast vouchers even though we hadn't fullfilled their conditions.Reception were English speaking and very helphul booking taxis restaurants etc.I was escorting a group of 12 people on a restaurant, city break (from Ireland) and they were all very impressed with this hotel. The gym was free but we had to pay for use of spa steam room etc Quite a walk into town centre so paid out quite a bit on taxis.Some guests were disapointed that there were no bar facilities available after midnight.
The ample space in the junior suite, cleanliness, friendliness of all staff
Friendly Staff. Clean, nice room. Perfect location. Good breakfast buffet. That thew allow people to smoke during breakfast.
Central location, close to restaurants and bars. Good breakfast.
Pleasant spacious room.Roof top terrace for sunbathing.Very good central location.Building had character but was well modernised.Clean comfortable hotel with good staff. No, it suited our needs very well.
centraly located 1. The breakfast room was too small for all the quests. 2. More coffee machines needed, or coffee jugs on each table as you arrive.
Prime location. Easy access to all that Palma as to offer. Ideal for city weekend break. Rooms at the front of the hotel can suffer from street noise.
Very clean rooms and good breakfast
Good Room. Great location. Helpful Staff. Not a lot of lobby. No coffee in room
Excellent city centre hotel for the price, located on one of Palma's main shopping streets. This is not really a holiday hotel, but is perfect for business or short city breaks. The whole hotel was impeccably clean, the breakfasts more than adequate (cooked and continental buffet) and the rooms comfortable for a short stay. There were a couple of little niggles. The room safes are small and cost extra and the shower head/fitting construction means that there is a minor flood every time you shower.
Milchael the hotel manager very accomodating. Great location to everything. The beds could be more comfortable.
location air conditioning unit was full of mold = unpleasant smell
The hotel was just great. The staff were friendly and very helpful. We wanted to rent a car, they arranged it. We wanted to find something, they knew exactly where we needed to go. Great staff. Christmas Eve dinner was also most excellent. Would highly recommend the hotel Would have liked to be a little closer to the action. But, this is not really a minus. Where we were was quiet and peaceful
Good views, clean rooms, close to modern shopping centre and easy access to main street via lift. Having nothing done about the reported fault with the tv therefore preventing us from watching any of the films at night. As I have arthritis I need to rest after an active day.
I found the staff very plesent and were very helpful. The breakfast buffet was excellent value. I found it a little far from the city,however the frequent bus service made up for that.
The view was wonderful. Our hotel was close to several restaurants and shopping mall. The Cathederal was a 5 minute drive. There was an oversight on the daily housekeeping staff. I notified the manager and housekeeping was at the door within 10 minutes on Christmas day.
Good for winter visit, was close to shopping area but not close to beach although easily accessible by bus. Indoor pool smelled like urine
The view of the marina and Palma city from our balcony was stunning. There was also an excellent choice for breakfast. Slightly to far from the city although there was a regular bus(No 3) available at a cost of 1.25 euro's per person.
The views from the hotel are magnificent. We had breakfast in the hotel twice and dinner 1 night which was very nice indeed, plenty of choice. The staff were very friendly and helpful and we thouroughly enjoyed our stay.
Friendly staff , very clean rooms & public areas. Amazing views over Marina and to cathedral in distance. Rooms comfortable . I would highly recommend this hotel, I will be back for future visits.
What a wonderful hotel. We paid a little extra for the sea view and boy was it worth it. The staff was friendly and English speaking. The room was also quite large and very clean. We had a wonderful stay here. If you close the balcony door from the outside, it locks and you cannot get back into the room. We were trapped on our balcony for quite a while before we could get someone's attention. Makes for a good story, though.
We had a small room, with no view, too much of a hassel to complain, for 1 night. Hotel a bit old, and needs work, big problem is parking, I had to walk for 15 minuts after finaly finding a spot, and this is febuary.
The location, reception staff, breakfast (we were offered a special rate), and room Eventhough the area was quiet when we stayed, I would imagine the seafront gets very noisy during high season. Better soundproof windows would be a good investment for the hotel.
The location of the hotel is excellent, the facilities are very good, the rooms and public areas clean and comfortable, the staff were friendly and helpful. I loved just about everything about this hotel. My bed was hard and there was an odd smell in the room but I think might have been due to the heat.
the helpfulness, effieciency and friendliness of the staaff at the desk and bar.
Great hotel in a great location overlooking the Palma marina. Easy access to town centre either walking or bus from outside hotel. Excellent breakfast although cost was half that advertised in bookings.com. Beds a little too hard. Nevertheless, staying at this hotel would have been spoilt if not given a sea view room.
Location and breakfast
The breakfast buffet hade a wide variety of food - very good.
Breathtaking view of Palma golf. Very nice stuff. Free Wi-Fi (but not everyware). Very very comfortable. Probably the best location in Palma. Nothing.
Beautiful location and view, close to the harbour, sun terrace, swimmingpool, balcony, close to city attractions, restaurants and shopping: Perfect for combination of city and sun holiday The restaurant. Expensive breakfast, poor dinner. Surroundings too big, few people, too much light, not intimate or romantic, no servings on the terrace for dinner, boring menue, almost nobody in the bar at night. Front desk slow, too many phone calls at the same time as check in/check out and questions from customers. Also poor marketing of what to do in Palma, you had to know in advance and ask. No maps or sightseeing available visually in the reception
Literally everything. Staff, service, communication, room and I can't even describe it. We loved every aspect. We had to pick a last minute hotel and this was the best decision and choice. Love, love, love.
Very good quality four star hotel.Very modern and well equipped.Included excellent breakfast. Service at breakfast a little shaky....shortage of teaspoons! Otherwise excellent.
Shopping was close and in the area.. Nice breakfast dining area was nice and staff were excellent very friendly and helpful including the desk staff always nice to call you a taxi or answer a question and assist you anyway possible .. I was very pleased with the service that your staff and hotel showed me.
Great location for seeing madrid. room was very spacious as we needed room for 3 people Walls a little thin
large room with balcony quite expensive, normal doubleroom is very thight, the view is not nice
how the hotel is situated thin walls, noise from other rooms
Real good 4 stars for affordable price The only problem is that you can hear people walking through corridor, they should have put carpets on a floor.
Located in the center of Palma, roof top bar and pool very nice, stylish and relaxing Lobby and rooms are still in 70s style. It seems that owners started to rebuild the hotel on the top and ran out of money before they reached the floor.
Excellent service, the staff were very friendly and it is a great city location. I was so impressed I am contacting them provately to thank them. nada!
The location and the facilitis within the hotel in particular the seventh floor bar and the rooftop pool. It's a very small point but it felt a little like the staff needed a wee bit of a nudge to make sure they were keeping their eye on the ball a bit more - things like unemptied ashtrays and dirty glasses not tidied up.
Location, location, location....
clean,good sized room . central Palma location . good choice of coffee and mineral water in the bar Noisy if street facing , very poor gym . Limited restaurant choice with patchy service
Good facilities, good location and helpful staff. Loved the modern and conceptional style/layout. The view from the room window (a rear courtyard facing room) was very limited which made the room feel dark. These 'courtyard' facing rooms would benefit from some additional lighting.
An interesting hotel to stay in, with lots of art displayed including in the rooms. The breakfast and location was excellent.The spa was a nice addition after a long day. The price is fair The air conditioning started leaking and although we informed reception, nothing was done about it before we had checked out. The staff loose marks because of this as do the marks for cleanliness (which were otherwise good).
The location was excellent and the hotel very modern and comfortable. The champagne breakfasts were excellent! The bar shut at 11 p.m. which was a shame.
Cleaniness of the rooms Bar was very expensive
lady in the room next to use, were very noisy!!!
location, modern spacious rooms
excellent breakfast sometimes the people at the reception could be smilier
Nice, clean hotel with impressive modern decor. Comfortable beds with a good quality linen. Nice bathroom. Good location. Price I payed on booking.com was 30E higher than charged by the hotel to "off the street" customers. No parking offered.
great location for city break only one small lift
Location was excellent. Lovely view of Palma bay. Overall - a good experience. While the room was clean it was a little outdated - heavy 80's style furniture/decor was not in keeping with my personal taste, however, the bathroom was more up to date.
Excellent facilities, good location, polite and helpful staff, superb breakfast menu External noise throughout the night - take earplugs!
Location Bar and disco noise all night
Excellent hotel with very good staff and great location on the marina with easy access by foot to the centre or by public transport to the beach. Decent night-life located closeby too...good breakfast.. Rang the hotel on the night before arrival to confirm on early check-in and told it would be no problem. Arrived at 10am and room was not ready then told to come back by 12/12.30pm but still the room was not ready - eventually checked in at 13.30pm - did get a room with a marina view but was not a good start.
There is noise from the street as the hotel is in the night club area of Palma.
The staff was very helpful and the overall sixties/seventies style of the hotel aggreed with me. During our stay the outdoor pool was closed although the weather was excellent.
Everything was superb! Highly recommend!
Good location and value for money
The hotel has a wonderful view, the room was very clean and really comfortable. The breakfast amazing
Breakfast buffet Poor air conditioning in room
The great dinner buffet, proximity to the beach and our beachfront balcony. The noise outside all night on sunday night.
amazing location on the playa staff was rude an unhelpfull
All receptionists were very helpful maria, Migel and manuel Everything ok exept hairdryer did not work , ac is not strong enough,Food was great!
the food and the location the staff in the reception, they didn't speak english and had no knowlegde of what to se in area or the buslines
Nice and convenient location, cold dinner on first day even when arrived very late Service/credibility sometimes depends on who you meet - one guy at receptionists says it is possible to pay for car rent by card, then the lady from rental only cash is accepted...
The location was excellent. Ease of access to city bus and the beach. Excellent variety of food at the buffet. The dining room was very noisy with the clatter of dishes being cleared and hit on the side of the garbage bin, silverware dumped from one bin into another...the dining experience was a chaotic experience, not only because of the employees but also because of the patrons rushing to secure tables and returning for more food through out the dining experience. I would not sign up for the buffet again.
Near the beach, but too many German people - I asume more than in Germany Noise in the night, when Germans came home to the hotel
good location. close to the beach, close to Palma. good bus connection to the citey. I've experiece the front desk staff not to be very friendly.
Hotel staff are very kind room
just: good hotel at the right place (we had the room with sea view !); very good system of maintaining and cleaning the surrounding and beach not wireless signal in the room; may be some sun-beds at the terrace (there are only chears)
Very nice and helpfull staff, hotel has his comfort but I would classify it as 3 stars. Architecture and decoration are old fashioned. But all clean and in renovated style. The breakfast is excellent and value for money 8,50 euro´s
nice for kids they enjoyed the shows and mini club indoor pool was closed
Very clean Hotel, freindly helpful staff, wide choice of food value for money, easy access to beach activities available if you wanted to participate. Excellent stay.
It was a very nice hotel. The staff was helpful and friendly and the buffet was great and had a variety of food.
breakfast being referred to constantly as "You English" by the bar staff
close to the airport, but no airport/flight noise. next to the beach but back from the main road. staff friendly and attentive.
Great rooms and good rates if you book off the main holiday season (October for example). The breakfast buffet was excellent. A bit noisy in the morning. I had to use the PCs connected to the Internet in the lobby, which were _very_ slow and standard applications like maps.google didn't work at all, but the fee was 10 euros/hour (and the minimum time was half hour). When I complained, the person responsible at the reception desk replied that it was not their business and that I should talk instead to the internet provider company, although I had bought the ticket at the hotel desk 20 minutes ago (of course they didn't offer the money back!). Not the kind of answer you should expect at a 4* hotel.
Lovely hotel with big pool, and if the weather aint good, then there is a heatet indoor pool. We absolutly enjoyed the stay. Easy transportation with bus to Palma.
Nice comfortable stay for 5-7 days. Take the bus # 25 and you`ll be in Palma in 15-20 minuts (by the bus #15 it takes 30-35 min). Nice clean beach, good breakfast and dinner.
Very close to the beach, great view from the balcony, bus station right in front of the hotel with buses that goes to the airport (bus 21) and Palma de Mallorca (bus 15).
Central location, near beach shops and restaurants and bus stop and airport. Good size pool well maintained. Mini fridge and hair dryer would have been an added extra. Too small smoking area in bar. No smoking area in dining room was a disappointment as was led to believe there was one. Smokers are being marginalise in hotels in Spain since the smoking ban and if it continues we will not be going again.
old and not a 5 start level
Very friendly staff, good food, perfect gaspacho, nice beach, conviniet location very strange choice of Russian TV channel (RBC - the only one); looks like nothing to do there with children - no one playground, even on the beach
Position of hotel and location The front desk staff could hve been a bit more knowledgeable about tours.
Good spa facilities,nice beach, easy to get to the center of Palma and Porto Pi shopping center. Smelly room not really up to 5* hotel, very noisy if you book the room with the city view - which is actually overlooking the main street & back entry for the laundry services. Smell of savage for 4 days & we were not able to get rid off it!!!. Poor newspapers selection - no English titles. Cleaning ladies very noisy in the morning, chatting next to our room. Very souless hotel with generally poor service, without a single smile. Will not recommend to friends.
Nixe Palace was perfect for our weekend away and we cannot wait to stay there again. We arrived to cava and fresh fruit in our room and that level of service continued throughout the stay. From yummy food in the bistro to the delightful spa to the spectacular views of the sea, this hotel is absolutely fantastic. For those who prefer to stay near to the city, this is a bit further out, but taxis frequently drive past the hotel and we never waited more than ten minutes for one. There is also, as others have mentioned, a bus stop near the hotel, but as the cabs were so cheap, we never used this.
We popped over to the Nixe for 3 nights and it was a wondful break. The hotel is right of the beach and we had a huge balcony so we could simply sit and watch the sea. We ate in several times for lunch ( as the view was so lovely) and in the evening. Excellent food and service. Hotel does front onto a main road and although many shops were closed as this is low season, I suspect it might get fairly busy in summer. However, the NIxe is an oasis , with a great spa and we would definateyl stay there again..Bus cost 1euro to get into Palma 25 mins away. Road at front of hotel could be busy in Summer. Cannot walk very far along sea front as beach fairly short.
Bed was extremely comfortable and the sea view uninteruppted. The concierege were most helpful. Car parking was definitely a must There was a wedding or wedding fair on on the Friday evening and as we were right a bove the function room it was terribly noisy. Foirtunately all finished at midnight.
Room was ready at 11.00H instead 15.00h.Clean. Quiet. I had a room a little bit at the end, no view!
views and location to Porta Portals
Sea view, balcony Lack of the hotel territory, poor vegetation around
the views quality of towels, not the best in terms of quality or size. misrepresentation of mini bar not in bedrooms it was a communal one in the lounge and the seating on private terrace very poor
The owners were helpfull and it felt as staying at friends hause. Owners dog had puppies - extra bonus :) It was hard time of finding were exactly the hotel is located, very deep in old city town, but after an hour search owner came to meet us, after when get use to - location was close to old town main churches.
Perfect stay! Traditional mallorcan village house. The owners are so friendly and helpfull. The room with terrace is very big and comfortable. We just stayed 1 night, I wish had had more time for staying more. It is very close to the center of Valldemossa. By walking only 5 minutes. You can have your perfect breakfast in the garden.
very friendly and helpful couple running the hotel, relaxed atmosphere
Excellent service Owners run the hotel so are always there for you and very helpful. Very good location and one can walk to the centre of Valldemossa from the hotel .
Lucas and Monica are superb hosts. Nice view, quite location; ideal location to explore all the West Coast of Mallorca, Palma... Swimming pool is very nice but small
Very nice big house with 7 rooms, a big garden, great views of Valdemossa and the surrounding mountains combined with nice hosts and no fix breakfast times. Perfect start for some hiking and relaxing in one of the nicest parts of Mallorca. City centre is a 5-10 minute walk away with various restaurants and shops. Easy 30 minute drive from the airport.