Great hotel with a very good staff, Very helpfull Location is very nice right on the water Very Good resturant
4 stars
Pan Pacific Vancouver
Photos of Pan Pacific Vancouver
Overview
Located directly on Vancouver Harbour, the Vancouver Pan Pacific hotel offers an impressive array of amenities in addition to its convenient urban locale and sweeping city, mountain, and harbor views.
Vancouver Pan Pacific provides easy access to Vancouver’s top attractions, including free transportation to Grouse Mountain and the Capilano Suspension Bridge. Waterfront Station, Vancouver’s main transit hub, is located within walking distance. The Vancouver Pan Pacific also connects directly to Canada Place cruise terminal, offering an unbeatable location for cruise passengers.
Hotel guests are greeted in an immense lobby, complete with an indoor waterfall and large glass windows showcasing harbor views. The hotel features 503 smoke-free guestrooms with contemporary amenities including a coffee/tea maker, iHome and iPod docking stations, a stocked minibar, Aveda toiletries, and Wi-Fi access for a fee. Guests may also book one of the hotel’s spacious suites, featuring a separate dining room and a full kitchen.
Vancouver Pan Pacific can also accommodate conventions, events, and business-related functions, regardless of size. Its numerous event spaces range from small boardrooms to pavilions seating up to 700 guests.
Four restaurants are conveniently located in the hotel, including upscale international dining at Five Sails and Oceans 999, and cocktails and live jazz at Coal Harbor Bar. Patio Terrace offers drinks and appetizers next to the hotel’s outdoor heated saltwater swimming pool. Guests may also order from the hotel’s 24-hour room service menu.
The 12,000 square-foot Spa Utopia offers massages, body treatments, beauty services, and amenities such as a steam room, indoor sauna, and fitness center with cardio equipment and free weights.
Whether traveling for business, pleasure, or to board an Alaskan cruise, Vancouver Pan Pacific offers extensive amenities amidst the backdrop of Vancouver Harbour.
Latest deals for Pan Pacific Vancouver
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Pan Pacific Vancouver
- Outdoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Tea/coffee maker
- Coffee machine
- Business center
- Flat-screen TV
Services and conveniences
- ATM on-site
- Business center
- Car rental
- Wake-up service
- Concierge service
- Currency exchange on-site
- Hammam (Turkish bath)
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Tour desk
- Key card access
- Express check-out
- 24hr front desk
- Conference rooms
- Safety deposit box
Basics
- Internet
- Wi-Fi
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Linens
- Towels
- Body soap
- Trash cans
- Conditioner
General
- Executive lounge access
- Family rooms
- Mountain view
- Storage available
- Sea view
- Seating area
- Slippers
- Sofa
- Telephone
- Carpeted
- City view
Pool and spa
- Heated pool
- Spa
- Hot tub
- Outdoor pool
- Pool with a view
- Spa and wellness center
- Rooftop pool
- Saltwater pool
- Massage
- Sauna
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Additional bathroom
- Bathtub
- Toilet
- Toilet paper
- Walk-in shower
Dining
- Wine glasses
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Minibar
- Breakfast in the room
- Tea/coffee maker
- Coffee machine
- Dining area
- Dining table
Accessibility and suitability
- Hypoallergenic
- No smoking
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Accessible by elevator
- Upper floors accessible by elevator
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Pants press
- Iron and ironing board
Things to do
- Gift shop
- Beach access
- Bicycle rental
- Evening entertainment
- Beauty salon
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Bedroom
- Extra-long beds (> 2 meters)
- Alarm clock
- Wardrobe or closet
Family friendly
- Babysitting or child care
- Kids meals
- Kid-friendly buffet
Workspace
- Fax/photocopying
- Desk
Parking and transportation
- Parking
Outdoor
- Terrace/Patio
Health and safety
- Safe
Fitness
- Fitness center
Reviews of Pan Pacific Vancouver
8.7
Very good
2675 verified ratings
Wonderful
1612
Very good
426
Good
277
Okay
131
Fair
103
Mediocre
46
Poor
80
Summary of reviews
Guests say
Guests appreciate the hotel's excellent location, which is ideal for exploring downtown Vancouver and accessing the cruise port. However, many have expressed dissatisfaction with the service quality, outdated amenities, and issues with cleanliness. The elevators were frequently mentioned as a problem, causing delays and inconvenience during their stay.AI-Generated from customer reviews
Reviews(10)
Q&A(5)
Tips(10)
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8.7 out of 10
1662 reviews
8.8 out of 10
98 reviews
8.9 out of 10
57 reviews
8.8 out of 10
13 reviews
All reviews
The location was perfect for our needs and the facility was exceptional! Excellent views!
Excellent location, large convention hotel that is now a bit dated. Still in ramp up mode. Stayed five nights, room cleaned once the night before I left.
Pros (+) The check in staff was great
Pros (+) Proximity to the HAL cruise terminal was unbeatable. The lunchtime service in the bar downstairs was excellent, including jazz music selected by our waitress. The bed was comfortable. The desk attendant got us a room quickly even though we arrived quite early.
Cons (-) The water and shower were strange. Hot water ran out of the cold faucet in the sink for a full minute before it got cold, every time. Temperature of the shower and strength of the stream were from the same dial, so to get good pressure you had to sacrifice comfort. Truly bizarre. You need better signage downstairs to find the front desk. Usually they're on the ground floor. One of the down elevato...
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Pros (+) Great food in restaurant! Amazing staff!
Cons (-) Late night room service options.
Pros (+) I loved and appreciate the fact that we got an upgrade from a city view to a harbour view room and plus the front desk didn't even let us pay for the 2 water bottles of water we used in our room after finding out that we were there for our wedding anniversary.
Cons (-) The fact that the room felt somewhat expensive and still charged for wifi and water. No free breakfast as well
Pros (+) his is definitely a gorgeous luxurious hotel. The staff are so friendly and so eager to help. T
Pros (+) convenience location
Cons (-) Extra charge for everything. food is very expensive
Pros (+) Beautiful place to stay for my first time in Vancouver. Close to everything downtown.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the amenities offered at the Vancouver Pan Pacific?
The Vancouver Pan Pacific offers an array of amenities, including an indoor waterfall, 24-hour room service, a 12,000 square-foot Spa Utopia, and an outdoor heated saltwater swimming pool with a Patio Terrace for drinks and appetizers.
What can guests expect from the hotel's dining options?
Guests can enjoy upscale international dining at Five Sails and Oceans 999, as well as cocktails and live jazz at Coal Harbor Bar. Additionally, the hotel offers a 24-hour room service menu and a Patio Terrace for drinks and appetizers next to the outdoor heated saltwater swimming pool.
How is the cleanliness of the hotel maintained?
The hotel ensures cleanliness with amenities such as Aveda toiletries, 24-hour room service, and a 12,000 square-foot Spa Utopia offering massages, body treatments, and beauty services. Additionally, the hotel provides an indoor waterfall and large glass windows showcasing harbor views.
What practical services are available at the Vancouver Pan Pacific?
The hotel offers practical services such as wake-up service, car rental, currency exchange, tour desk, and express check-out. Additionally, guests can benefit from the hotel's multi-lingual staff and increased accessibility.
When is the best time to visit the Vancouver Pan Pacific?
The high season at the Vancouver Pan Pacific is in May, offering exceptional views and easy access to Vancouver’s top attractions. Additionally, the hotel provides free transportation to Grouse Mountain and the Capilano Suspension Bridge, making it an ideal time to visit.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the harbor or mountains comes highly recommended.
Take Advantage of the Nearby Attractions
The hotel offers free transportation to Grouse Mountain and the Capilano Suspension Bridge, making it convenient for guests to explore these popular attractions.
Consider Upgrading to a Suite
Guests highlighted the spacious suites with separate dining areas and full kitchens, ideal for those seeking extra comfort and convenience during their stay.
Indulge in the Hotel's Dining Options
With four restaurants on-site, including upscale international dining and live jazz at Coal Harbor Bar, guests can enjoy a variety of culinary experiences without leaving the hotel.
Relax at the Spa
The 12,000 square-foot Spa Utopia offers a range of treatments and amenities such as a steam room and sauna, providing a perfect opportunity for relaxation and rejuvenation.
Check for Early Check-In
Several guests appreciated the accommodating staff who allowed early check-in, so it's worth inquiring about this option, especially if arriving in the morning.
Be Mindful of Additional Charges
Some guests noted extra charges for amenities such as Wi-Fi and bottled water, so it's advisable to clarify these details before making use of such services.
Explore the Surrounding Area
The hotel's proximity to Vancouver's top attractions, as well as its connection to Canada Place cruise terminal, makes it an ideal base for both leisure and cruise passengers.
Consider Parking Alternatives
While the hotel offers valet parking, guests mentioned that the parking fee was relatively high. Exploring nearby parking options may be worthwhile for those looking to save on costs.
Keep an Eye on Room Maintenance
A few guests reported minor maintenance issues in their rooms, such as malfunctioning lights and broken chargers, so it's advisable to check the room upon arrival and report any issues promptly.
Location
999 Canada Pl, Vancouver, BC V6C 3B5
What's nearby
- Canada Place181 yd
- Waterfront Station277 yd
- Vancouver Convention Centre312 yd
- Vancouver Harbour Centre389 yd
- Vancouver Art Gallery0.5 mi
- Robson Street0.6 mi
- Central Library0.6 mi
- Rogers Arena0.7 mi
- BC Place Stadium0.8 mi
- Chinatown0.8 mi
- Vancouver Aquarium1.2 mi
- Stanley Park1.7 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Pan Pacific Vancouver
Low season | January |
|---|---|
High season | August |
Average price (weeknight) | $266 |
Average price (weekend night) | $304 |
When to book a room at Pan Pacific Vancouver
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 7.9 |
|---|---|
Distance to city center | 0.2 mi |
Nearest Airport | Vancouver Coal Harbour |
Distance to airport | 0.2 mi |