Guest reviews
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All Reviews
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Couples
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Families
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Business
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Solo
Overall Rating
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9.5 "Food is to die for."
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9.5 "World class service."9.7 "97% found the
staff to be very friendly ." 10.0 "100% thought theservice was very professional ." -
9.0 "Excellent value."
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8.9 "Location is great."10.0 "
Great parking , according to 100%." -
8.2 "Comfort level is high."10.0 "100% thought
rooms were spacious ." 8.8 "88% said thebeds were comfortable ." 10.0 "100% thought it waspleasantly quiet ." -
6.3 "Rooms are ok."5.7 "For only 57%, the
bathroom was ok ." -
5.4 "Breakfast is mediocre."
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1.9 "Terrible amenities."1.3 "87% thought the
building wasn't nice ." -
1.3 "Horrible vibe."1.8 "82%
criticized the unstylish hotel ."
Overall Rating
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9.4 "World class service."9.6 "96% found the
staff to be very friendly ." -
9.3 "Food is to die for."
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9.0 "Terrific location."
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7.9 "High comfort."10.0 "100% thought
rooms were spacious ." 8.4 "84% said thebeds were comfortable ." -
6.2 "Rooms are ok."5.9 "For only 59%, the
bathroom was ok ." -
5.5 "Breakfast is mediocre."
Overall Rating
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9.5 "World class service."9.7 "97% found the
staff to be very friendly ." -
8.2 "Comfort level is high."
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7.2 "Good cleanliness."
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6.5 "Rooms are ok."
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5.4 "Breakfast is mediocre."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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7.3review from
Personnel was very friendly, fast in serving and accurate, rooms were impressively spacious,restaurant had the best food I enjoyed during my stay in Bulgaria. Small TV,extremely small and old TV suitable for two star hotel!!!
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4.6review from
Nothing Too low quality for hotel 4**** and for other Golden Tulip hotels.
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7.6review from
central to the sights and shops of Varna / value for money there was a poor choice for breakfact on my first morning
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5.2review from
95% of staff were fantastic. A couple of them, I reported. when asked for something, walked away muttering. Very rude. Heard them yell at old folk in the dining room. Loved the hairdressing salon. Friendly reception area. A very bad experience in some areas. As above. Most important, I'm quiet, independent. A poor sleeper, I wanted my herbal tea in the early hours, the joy of making myself a 6 am cuppa. It could not be done, they refused me a kettle. I had to buy my own kettle. Only hotel inAlso, the fridge was actually warm, because its shut in a small cupboard. I had to get ice daily to keep my medication cold.
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6.0review from
the food was great; nice staff; good facilities no juice for breakfast; the elevator was too little
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6.0review from
location
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5.6review from
Airconditioning didn't work properly
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6.0review from
Easy to find. Checking in and out was straight forward. Staff English speaking and helpful. Rooms nice size and clean. Euronews on T V in room was in French. At bar charged 2.30 Leva for 330 Ml bottle of Kamentza when on menu this charge was for 500 Ml. Did complain, staff agreed this was wrong but nothing was done about it.
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6.0review from
Wireless Internet access & efficiency/friendliness of staff.
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7.2review from
Location and value for money Room too warm at night, air-con did not work
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7.3review from
Personnel was very friendly, fast in serving and accurate, rooms were impressively spacious,restaurant had the best food I enjoyed during my stay in Bulgaria. Small TV,extremely small and old TV suitable for two star hotel!!!
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7.6review from
central to the sights and shops of Varna / value for money there was a poor choice for breakfact on my first morning
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7.2review from
Location and value for money Room too warm at night, air-con did not work
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4.6review from
Nothing Too low quality for hotel 4**** and for other Golden Tulip hotels.
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5.2review from
95% of staff were fantastic. A couple of them, I reported. when asked for something, walked away muttering. Very rude. Heard them yell at old folk in the dining room. Loved the hairdressing salon. Friendly reception area. A very bad experience in some areas. As above. Most important, I'm quiet, independent. A poor sleeper, I wanted my herbal tea in the early hours, the joy of making myself a 6 am cuppa. It could not be done, they refused me a kettle. I had to buy my own kettle. Only hotel inAlso, the fridge was actually warm, because its shut in a small cupboard. I had to get ice daily to keep my medication cold.
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6.0review from
the food was great; nice staff; good facilities no juice for breakfast; the elevator was too little
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6.0review from
location
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5.6review from
Airconditioning didn't work properly
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6.0review from
Easy to find. Checking in and out was straight forward. Staff English speaking and helpful. Rooms nice size and clean. Euronews on T V in room was in French. At bar charged 2.30 Leva for 330 Ml bottle of Kamentza when on menu this charge was for 500 Ml. Did complain, staff agreed this was wrong but nothing was done about it.
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6.0review from
Wireless Internet access & efficiency/friendliness of staff.
