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the man who greeted us & helped us with the parking and the bags was a great intro to the fab service. Awesome views from our room over the city, very cheap hotel but felt like a luxury suite nothing
Nicely located size and smell of room / reception on first floor /
Helpful and friendly staff
Perfect location, clean room and hotel, good internet connection, nice and professional staff
I've tried all better hotels in Varna, but this one is the best. Sometimes stuff is not very smart. For example they offer can not help you regarding internet problems.
Location and room
charming hotel, nice location
during my stay at splendid hotel i found the staff both pleasant and very helpful breakfast....it is not quite english style i would prefer to see my eggs being cooked in front of me not left on a hotplate but the locals seem to enjoy
Location, clean room
Its location to every place - Beach, City cenrte shopping, Fantastic view of sea. To get all these in one is fantastic,and good value for money. NONE
Everything was fine with my 3-night stay at the Interhotel Cherno More, in Sept., 2010. I believe that the hotel is a good value for the money, and I would stay there again. My room was fine (large & clean), with a balcony, and great views of the city and sea. The bathroom was also large, and clean. The tv received a bunch of different English channels. The morning buffet was served in the restaurant on the top floor, with great views of the city. Also, there is a bar on the top floor that opens after 16:00, with live music after 23:00 (at least on weekends). The hotel has a great central location, near the end of the Pedestrian Zone, close to the Sea Garden. Everything is within walking distance, both in the city, & along the sea. A couple of things to be aware of: (1) When I checked in, the hotel expected immediate payment for the room, in order to get my passport back. Otherwise, they apparently hold onto it until payment is made. (For me it was not a problem. After I went up to my room and verified that it was okay, I went right back down to the reception, paid for the 3 nights for my room, and got my passport back.) (2) Despite the indications on this and other hotel-booking websites of "on-site" sauna, gym, massage, etc., these facilities are apparently not at the hotel itself. I was told that they were in a separate facility "next door", but did not verify this, nor check prices.
Only the situation is good. Staff was nice but it's not comfortable, too old...
Cental Horribel breakfast, staff and hotel is totally out og date.
We are Korean couple exploring 5 star hotels in Eastern Europe. Great Location if you want to explore the central area of Varna. Close to the Roman bath and the church. luxurious room with superb interiors from the bed to the bathroom. good 5 star rooms. You have to take up the stairs in order to come up to the lobby. We had to pull up our baby stroller every time.
We never tire of this hotel, hen we are not staying here we visit for afternoon tea, it's a lovely place with professional, switched on staff. Even though we have a house in Bulgaria we still try to stay here at least one night just for the pleasure of it, guarded car park. Same as before, hotel perfect, pavements on the approach road are dreadful.
Beautifully furnished and comfortable, staff very attentive, restaurant wonderful, smack in middle of town parking a bit hit and miss,
Maybe the best hotel in Eastern Europe and one of the best in Europe. HUGE rooms, excellent service, best location, free parking and wireless and wired internet, a great cafe. What else missing? Nothing really.
service and cleanliness, also the breakfast
A beautifully done hotel with everything new, but in a very traditional style. Location ideal for walking around Varna sea front and main shopping areas Only very small problem was finding the entrance to the car park as many of the small streets around it have been closed or made into one way.
The hotel was beautiful - very grand. The free upgrade was also a bonus!
Good central location, good rooms, however it was not possible to sleep with the windows open due to the noise outside. The air con was very effective if a bit noisy. Most of the staff were very helpful. Some of the staff were more willing to help than others, one of the wine waiters was very helpful and gave good local knowledge of the wines and cheeses of the area, however the next evening the other chap obviously couldn't be bothered with us.
Excellent hotel in the middle of Varna, close to shopping, pedestrian zone, very good for business. An 'old world' atmosphere, but in the best possible way. Excellent, fast and free internet connection, nice big rooms, a-la-cart breakfast, very very reasonable prices. Thoroughly recommended. Not applicable.
I travel extensively to many places throughout the world and this is hotel definately provides the best service I have ever experienced, at first it is a little overwhelming because we are not use to such formality here in Australia but it does not take long to get use to being treated like royalty. The quality and quantity of the food is also excellent. I would highly recommend this hotel to those who are extremely particular about service and to those who have a special occassion and want to experience the VIP treatment. would be great if tea and coffee making facilities were available in the room and also a morning newspaper would be nice.
the food was great; nice staff; good facilities no juice for breakfast; the elevator was too little
central to the sights and shops of Varna / value for money there was a poor choice for breakfact on my first morning
Wireless Internet access & efficiency/friendliness of staff.
Nothing Too low quality for hotel 4**** and for other Golden Tulip hotels.
95% of staff were fantastic. A couple of them, I reported. when asked for something, walked away muttering. Very rude. Heard them yell at old folk in the dining room. Loved the hairdressing salon. Friendly reception area. A very bad experience in some areas. As above. Most important, I'm quiet, independent. A poor sleeper, I wanted my herbal tea in the early hours, the joy of making myself a 6 am cuppa. It could not be done, they refused me a kettle. I had to buy my own kettle. Only hotel inAlso, the fridge was actually warm, because its shut in a small cupboard. I had to get ice daily to keep my medication cold.
Location and value for money Room too warm at night, air-con did not work
Easy to find. Checking in and out was straight forward. Staff English speaking and helpful. Rooms nice size and clean. Euronews on T V in room was in French. At bar charged 2.30 Leva for 330 Ml bottle of Kamentza when on menu this charge was for 500 Ml. Did complain, staff agreed this was wrong but nothing was done about it.
Airconditioning didn't work properly
Personnel was very friendly, fast in serving and accurate, rooms were impressively spacious,restaurant had the best food I enjoyed during my stay in Bulgaria. Small TV,extremely small and old TV suitable for two star hotel!!!
easy access the minibar was removed
Location is very closed to the station, that is very convenient.
correct quality for the correct prices at all services; nice and friendly personnel. No-
easy access to train and city. room was clean and staff were efficient breakfast menu was not western friendly, eggs as a staple breakfast were in limited choice.
The stuff of the reception no
Staff did an excellent job cleaning the room.
Good location, roof terrace restaurant/bar excellent with good food. Friendly courteous staff room service very good
The staff was excellent!!!!!..They were so helpful especially Valentine..She helped us and we really were impressed by the way she went out of way to make us comfortable.
All the staff are great, spoke ok english and could not do enough for me and my partner Breakfast could of been better
close to Varna city centre with great views from roof top bar of cathedral & black sea.
Personal understood english, brekfast was good, bathroom is good. Hotel is good for short stay. location is wery good. hotel needs repairing, the furniture is used, it's used and it more looks like 3 star hotel not 4.
value and location
centre of of town No atmosfere
The hotel is fine and the staff was very nice, room service food was excellent - and about the location - well - right in the centre of varna - so we liked it and will stay there again -Just the A/C was not working properly both times when we stayed there and there was no one to fix it.
The kindness of the staff and the general conditions for a short business trip. no
The hotel is very nice, an the stuff is also very good.
everything is nice no
Well-located on a quiet street just off the main pedestrian area. Staff goes above and beyond to make your stay perfect and rooms are comfortable and clean.
A wonderful little hotel close to the main shopping area and minutes from the Sea Park and the beach. The staff was endlessly helpful and kind. Without hesitation, stay here.
Wonderful decor, quirky and full of character. Clean and comfortable rooms. Staff were excellent, keen to help and went out of their way to do so. Situated on a quiet street about halfway between the cathedral and the roman thermae. Breakfast was a slight let down but perfectly acceptable.
Very curteous staff, perfectly clean rooms, spacious and beautifully arranged True espresso or filter coffee would be great
An enjoyable 3 nights in a renovated period building with comfortable, large rooms. Very helpful staff. There was a problem with my room in that the basin leaked and I was immediately upgraded to another room. Only that breakfast could have been more imagiative
Nice and clean, location god for night life. Breakfast was really bad - but that was the single one problem.
The staff were amazingly helpful and absolutely lovely, they recommended restaurants, beaches and onward hotels. Room was beautiful, large, relaxing and soft colourings.
It's central location made it an excellent base from which to explore Varna. One of the bathroom fittings was loose and there was no way to turn the lights on or off from the bed. One had to get out of bed to turn the bedside reading lights off!!
Location,comfort and cleanliness of my room were super.Very friendly staff .I can recommand this hotel and I will stay next time in Varna
I stayed just a night. The location is wonderful. The staff are so friendly.
Good attention of staff
The staff were very attentive and friendly. A great way to start your stay in Bulgaria with a sense of security and warmth. English speaking wonderful. No food available however they will order in anything you want.
only stopped 1night.travelling on up country
It was excelent. Very central. no.
This hotel has a good price-quality rate. The rooms are quite, good beds, proper bathrooms and personnel is very friendly. Very close to the railway station. The location is hard to find and the street not very nice. Don't expect to much from breakfast, this is very basic.
Very good location, despite the poor condition of the surrounding streets. Safe parking, silence, clean room. Close to the center and shopping area, but also close to the port and park.
A small hotel but very helpful staff and friendly atmosphere, recent build and very clean no
I liked the fact that at the desk I received a town map with worthwhile suggestions for sightseeing. Well, the sidewalk in front of the hotel... But that has to be fixed by the municipality!
It was clean, well situated for the city centre, everything functioned and the staff were very friendly and helpful. The nature of the breakfast might not be to everyone's taste, but we new this from previous reviews. No complaints to make.
always warm and freindly no, but tea and coffee facilities in room would be good
the price was excellent. Not often you will see this quality in a 3 star hotel with this price. As i booked it i expected a older one. What i got was a brand new building with small but excellent rooms. The location was perfect. 3min walk and you are in the center of the town. there was only one car rental agency available and they could not give me the number or the adress of one of the international brands like avis, hertz or sixt.
Employers are very kind, we had everything we needed, and we don't have anything to complain. Location is great, rooms are very nice, clean. There are lots of cats near by and i liked it very much ;) I like everything about that hotel and when I come to Varna again, I will stay in the same.
The hotel was located very good close to both the city center, the beach and the railway station. The door to the toilet were made of glass. So if you are not staying alone, be prepared to see things you don't want to see.
City centre location Needs a bit of refurb
very good position : right in the center not very clean;bad toilet and bathroom
the location, a few stepsway fromthe central pedestrian area, conveninet for public transports according to what advertised, there should have been a buffet breakfast, whereas the meagre breakfast in the restaurant opposite the hotel was just coffee, water and omelette OR sandwich... no choice whatsoever between sweet or savoury, no soft drinks except plain water.
The Hotel is very central and great for business. Also leisure facilities, bars and restaurant are within a few minutes walking distance. The views from some of the rooms are poor. If you want to look out onto the street, or have any decent view at all, it would be best to ask the hotel for certain rooms.
The location was very good in the centre of the city. The staff were helpful and friendly.
location too many stairs,small rooms, broken lightswitch and great difficulty in using shower-even reception staff were unable to use
The location of the hotel is outstanding as long as you have no vehicle. The rooms were tiny and the hotel was being renovated. The electrics were dodgy eg live wires hanging from bed lights. There was no telephone in the room and neither was internet connection.
Location They didn't have a free double room as it was booked, so we had to pay in addition for another one. The rooms will soon start falling apart. It's not normal the wallplugs to be fixed with scotch tape. The best thing about the hotel was its location.
........... Hotel staff