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Jupiters Hotel is an excellent place to relax, good food, easy access to the beach,shopping and adventure.
Food, restaurants, near the beach pretty noisy...you can hear noise from the adjacent rooms.
food was fantistic maybe cooling system around car park area
friendly staff. good band at PA bar. no windows in smoking room.
The room was comfortable. It was very crowded. The rooms seem to have no sound insulation - we could hear every word from the next room. There was a lot of queing for food and alcohol. It really seems like an RSL club type of atmosphere. We did not enjoy it at all.
All the staff friendly and helpful room clean and cosy facilities very good food good too
We attended the Show "Burn the Floor", it was great.The rooms were exceptionally comfortable. We ate at Spinners, great food and service. As a regular, no extras offered.
The professional helpful and friendly service we received was maintained from check in to check out. The variety of restaurants within the complex ranged from budget conscious to lavish with something to suit every persons need. I would highly recommend for a couple who wish to be spoilt and pampered for a weekend.
The staff were fantastic - friendly, extremely helpful and always had a smile on their face. The room was very comfortable, the location is excellent. Cannot think of one thing at all.
Choice of foods and casino facilities. Check in/out services and staffs Do not have indoor swimming pool/ sauna. The room is quite small. Have to change lift to go to Carpark level.
The hotel looks new. Staffs are helpful. Room is spacious and clean. Parking is chargeable for hotel guest. A complimentary pass will be nice.
Everything. The staff, the meals, and the atmosphere!
check in was very friendly limited room service menu
Staff were extremely helpful absolute pleasure to stay
Great, helpful staff. Lovely, well appointed rooms. Incredibly comfortable bed. Very close to beach, good views and extremely close to convention centre,
location, courtesy of all the staff, quiet and calm in the hotel
was a very enjoyable experience. we ordered room service every day as we enjoyed it that much
Very friendly and accommodating staff, fantastic buffet breakfasts, very accessable to shopping and cafes, comfort++, great place to stay. Construction work nearby woke me up at 6am on my last morning there. However, realise this is not responsibility of Sofitel.
The 110% service we got given! Nothing at all.
Good location, nice view, polite staff The fees is quite expensive and i witness an accident just outside the hotel, it is quite scary anyway. The people around that area is way too many and too many drunk around that place, maybe the hotel can build up a connection with the local police or add some security patron around, i feel really unsafe whenever i step out of the hotel.
This property represented the brand name wonderfully. The room was clean and the bed comfortable as I've experienced at all of the properties. Gentleman at front desk Raj is the consummate professional who was very knowledgable on both the property and the area, I expect that he'll be in management training program in the near future. I have no complaints to report.
Good value, quiet, good restarant's around the area, very comfortable, Friendly, Easy parking, secure parking No houskeeping (Towels, Linen, etc) during an 8 day stay
Extremely roomy and excellent standard; everything you could require.
that appartments were amazing
Location was perfect as we had business in the area.
The location and the view The foxtel movie channels were not working and when we told reception nobody did anything about it until we mentioned it again the next day and was told everyone had the same issue. The rooms need a little making over as our carpet was very worn and torn in places
The pool and close to the beach Requst for porta cot was not passed on to hotel so not set up in room.
Spectacular beach views and easy access Paying $10 a night for a DVD that would normally be part of the fit-out
the place was clean and spacious, and close to amenities the place [the rooms] could do with a facelift....
view was great from balcony. Room was good. beds in second bedroom quite small.
The comfort of the bed and the safety of the bathtub
The room was value for money The view of the car park!
This was a quality hotel as its name suggests. Easy access to any place from there. Secure parking was very useful. Friendly staff very helpful with information.
Price, clean, quiet (no street under windows), brand news rooms and beautiful bathroom The reception gave the keys for our room to another couple while we where already in the room, they entered in our room!!! Hopefully we where there... I tried to call reception but the button "reception" on the phone didn't work so I had to go myself. And then my keys didn't work anymore so I had to go again at the reception to fix that. They did apologise for this but did not give me anything for these problems.....
Signing, it took several U turns to locate the Hotel. No microwave or toaster.
nice, burt one thing that was bad --- the breakfast was disgusting. Powdered egg was tasteless. evening menu had no veggie options -which caused us to eat elsewhere, the breakfast was disgusting. Powdered egg was tasteless.
The free shuttelbus drives 8 times daily to Surfers Paradise + the pool. Some of the hotel staff was very unhelpful.
Everything was great. Couldn't ask for much more. Food great service great. Overall great
The ease of check in and although it was raining heavily we were able to access our room from the rear of the hotel close to our room. The room was well appointed and roomy.
value for money, secure, good customer service None
Location was perfect. Ideal for a family vacation. Lifts were slow - one was not working.
nice location, nice view, nice staff~everything was just perfect! no, not a thing...
Location was perfect & nearby shopping complexes made getting supplies very easy. Facilities at the motel were !st class & security was very high. Our stay was very enjoyable.
The Location and the apartment
The location is perfect by the beach and the view from our apartment was awesome we enjoy the morning sunrise
looking at the beach from lounge except the lurves they recked the view alot..
Value for money, good location, friendly owners
The convenience of the location of the motel to the beach and shops across the road.
Clean rooms, good location $150 for 1 night in a clean but small family room seems excessive. I would have expected at least a microwave, better TV reception and less traffic noise for that amount of money.
Location and surrounding stores - convenience &restaurants Smokers on balcony - smoke filtered into room while we slept with windos open
the operators were very helpful& cooperative.good location as well
The Inn was clean , comfortable and great for us as a over night stay which was close enough for our gold coast appointment.Also it was good for breakfast as Subway was across the road.
Close to beach, food outlets, very clean rooms
The rooms were clean and pleasant with a close proximity to the beach. Easy access to airport and other facilities.
Proximity to planned activities
close to shops older style complex