Services and conveniences
Basics
Dining
Health and safety
Bathroom
General
Accessibility and suitability
Laundry
Pool and spa
Media and entertainment
Bedroom
Parking and transportation
Outdoor
Workspace
Things to do
Family friendly
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What can I expect from the hotel's location?
The hotel is located in the historic center, offering a perfect view of the lively zócalo (main square) and close proximity to the malecón (waterfront esplanade). Many favorite places to hang out, such as the Gran Café del Portal and the Cervecería Heroica en Los Portales, are steps away.
How are the hotel's beds described by guests?
Guests have mentioned that the beds are comfortable, providing a good night's sleep. However, a few reviews have indicated that the beds are quite hard, so preferences may vary.
What are the dining options available at the hotel?
The hotel offers a restaurant and bar/lounge, with the option for breakfast in the room. Additionally, food can be delivered to guest accommodation, providing convenience for guests.
Is parking available at the hotel?
The hotel offers free parking and valet parking, ensuring convenient options for guests with vehicles.
What are guests saying about the hotel's cleanliness?
While some guests have mentioned that the room cleaning was poor and that the hotel needs an upgrade, others have appreciated the well-preserved installations and the large, clean rooms with good shower facilities.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Opt for a Room with a View
Several guests recommended booking a room with a view of the lively zócalo (main square) and the Gulf for a more enjoyable experience.
Consider Noise Levels
Some guests mentioned that rooms facing the Zocalo can be noisy, especially during events and rallies, so consider this when selecting a room.
Check Room Amenities
Guests suggested ensuring that the room is equipped with essential amenities such as a safe, iron, and ironing board, as some rooms initially lacked these items.
Explore Nearby Attractions
The hotel's proximity to the zócalo and the malecón (waterfront esplanade) makes it convenient for exploring the city's attractions and enjoying the tropical/Caribbean vibe.
Request a Room Change if Necessary
In case of issues with the initial room, guests recommended requesting a room change to address concerns such as unpleasant odors or inadequate amenities.
Consider Noise from Music
During certain periods, amplified music from nearby events could be heard in rooms facing the Zocalo, so guests advised using earplugs if sensitive to noise.
Enjoy the Rooftop Pool
Guests enjoyed the rooftop pool area with restaurant and bar service, providing a perfect spot to relax and enjoy the views.
Check for Room Cleanliness
Some guests mentioned that room cleaning was not up to standard, so it's advisable to check the cleanliness upon arrival and request a re-clean if necessary.
Take Advantage of the Hotel's Restaurant
The hotel's restaurant was recommended for its good food, making it a convenient option for dining during the stay.
Consider Proximity to Nearby Attractions
The hotel's location near the zócalo and malecón provides easy access to various attractions and activities, enhancing the overall experience.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 1:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
February | June | $71 | $93 |
Cheapest month to stay with an average 46% drop in price. | Most expensive month to stay with an average 153% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
Value for money | Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|---|
8.1 | 1.4 mi | Veracruz Las Bajadas | 4.9 mi |