An old motel. Kept up pretty good.
4 stars
Gran Hotel Diligencias
1115 Independence Avenue Downtown, 91700 Veracruz, Veracruz-Llave, Mexico
Veracruz, Mexico
See location+52 229 923 0280Photos of Gran Hotel Diligencias
Overview
Hotel with a full-service spa, steps from Veracruz Cathedral A full-service spa, an outdoor pool, and a restaurant are available at this smoke-free hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, a 24-hour health club, a bar/lounge, and a snack bar/deli are onsite. Gran Hotel Diligencias offers 121 accommodations with laptop-compatible safes and complimentary bottled water. Beds feature down comforters and premium bedding. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers with rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers. This Veracruz hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily. An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour health club and a sauna.
Latest deals for Gran Hotel Diligencias
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Gran Hotel Diligencias
- Outdoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee machine
- Valet parking
- Free parking
Services and conveniences
- Conference rooms
- Business center
- Car rental
- Wake-up service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key access
- Key card access
- Bottle of water
- 24hr front desk
Basics
- Free Wi-Fi
- Mobile hotspot device
- Wi-Fi available in all areas
- Internet
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Body soap
- Air-conditioned
- Conditioner
Dining
- Minibar
- Microwave
- Snack bar
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Food can be delivered to guest accommodation
- Coffee machine
- Dining table
Bathroom
- Shower cap
- Bathtub
- Spa bath
- Hairdryer
- Toilet
- Toilet paper
- Toothbrush
- Private bathroom
General
- Family rooms
- Seating area
- Sofa
- Landmark view
- Telephone
- Pool view
- Storage available
Pool and spa
- Spa and wellness center
- Massage
- Hot tub
- Outdoor pool
- Sauna
- Pool with a view
Accessibility and suitability
- Increased accessibility
- Elevator
- Hypoallergenic pillow
- No smoking
- Designated smoking area
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Valet parking
- Private parking
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- TV
Family friendly
- Babysitting or child care
- Cribs available
- Kids meals
- Kid-friendly buffet
Laundry
- Laundry facilities
- Ironing service
- Laundry service
Bedroom
- Socket near the bed
- Sofa bed
- Wardrobe or closet
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Outdoor
- Terrace/Patio
- Balcony
Things to do
- Bicycle rental
- Bingo
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness center
Reviews of Gran Hotel Diligencias
8.5
Very good
1610 verified ratings
Wonderful
954
Very good
274
Good
195
Okay
56
Fair
60
Mediocre
28
Poor
43
Summary of reviews
Guests say
Guests appreciate the hotel's excellent location and its proximity to restaurants and attractions. However, many reviews highlight significant issues with cleanliness and service, indicating that the hotel has deteriorated over time. The noise from the nearby Zócalo and outdated facilities were also common complaints, suggesting that while the hotel has potential, it currently falls short of expectations.AI-Generated from customer reviews
Reviews(3)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
8.5 out of 10
48 reviews
8.8 out of 10
3 reviews
All reviews
Pros (+) Location, outdoor restaurant and bar. It felt very safe and secure.
Cons (-) The bed and pillows were hard and uncomfortable. The side of the tin overflowed while I showered.
Pros (+) very clean and the restaurant and night club were excellent
Cons (-) television needs to be up-dated and the programs need to be shown on a separate paer
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's unique amenities?
The hotel offers a variety of amenities including a spa, outdoor pool, and a fitness center. Additionally, guests can enjoy services such as valet parking, room service, and a tour desk.
What can I expect from the hotel's food quality?
Guests have praised the hotel's restaurant for serving excellent food, including a complete breakfast buffet. The dining options include a bar/lounge, snack bar, and the option to have food delivered to the guest accommodation.
How is the cleanliness of the hotel?
Guests have mentioned that the rooms are spacious and clean, with the hotel taking measures for daily housekeeping, contactless check-in/check-out, and disinfection of high-touch surfaces.
What are the best times to visit the hotel?
The hotel's high season is in August, and the low season is in October. Visitors can expect a festive atmosphere with music from the Zocalo, especially at night.
Is parking available at the hotel?
The hotel offers valet parking and free parking, providing convenience for guests who are traveling by car. However, some guests have experienced issues with the valet parking service.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the plaza or pool comes highly recommended.
Consider Low Season Travel
If you prefer fewer crowds, consider visiting in October, which is the low season. This could provide a more relaxed experience and potentially lower rates.
Explore Nearby Attractions
The hotel's central location near Plaza de Armas and Museo Historico Naval makes it convenient for exploring the city's attractions on foot.
Check Room Amenities
Some guests noted that the rooms lacked certain amenities such as coffee-making facilities and glasses. It may be helpful to inquire about specific room amenities before booking.
Be Mindful of Noise Levels
Several guests mentioned that the hotel's central location can result in noise from the plaza, especially during events. Light sleepers may want to consider rooms away from the plaza for a quieter stay.
Inquire About Airport Shuttle
If you require airport transportation, it's advisable to confirm the availability of the airport shuttle, as some guests experienced issues with shuttle service.
Consider Room Location
Guests recommended requesting rooms located away from the street to avoid street noise. Additionally, rooms with a view of the plaza or pool were favored by many guests.
Take Advantage of On-Site Dining
The hotel's on-site restaurant received positive feedback for its food and convenience. Consider trying the restaurant for a meal during your stay.
Verify Room Cleanliness
While many guests found the rooms clean, some mentioned maintenance issues. It may be beneficial to verify the room's condition upon check-in and report any concerns promptly.
Utilize the Concierge Services
The hotel's tour desk and multilingual staff can provide valuable assistance in planning activities and exploring the nearby attractions.
Location
1115 Independence Avenue Downtown, 91700 Veracruz, Veracruz-Llave
What's nearby
- Plaza de Armas61 yd
- Museo Historico Naval0.3 mi
- Veracruz Pier0.4 mi
- Santiago Bastion0.4 mi
- Granja Interactiva de Patrulla Animal0.5 mi
- Veracruz Harbour0.5 mi
- Palacio Municipal0.8 mi
- San Juan de Ulua0.8 mi
- Hospital Pemex1.2 mi
- Museo de Cera1.3 mi
- Acuario de Veracruz1.4 mi
- Plaza Las Americas4.6 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 1:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Gran Hotel Diligencias
Low season | January |
|---|---|
High season | October |
Average price (weeknight) | $84 |
Average price (weekend night) | $105 |
When to book a room at Gran Hotel Diligencias
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 8.4 |
|---|---|
Distance to city center | 1.3 mi |
Nearest Airport | Veracruz Las Bajadas |
Distance to airport | 4.9 mi |
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