Services and conveniences
Bathroom
Dining
Health and safety
Basics
General
Pool and spa
Media and entertainment
Accessibility and suitability
Family friendly
Parking and transportation
Laundry
Bedroom
Workspace
Things to do
Outdoor
Fitness
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the best times to visit the hotel?
The high season is in January, and the low season is in May.
How is the quality of the beds at the hotel?
Some guests mentioned that the beds and pillows could be updated, while others found the bed uncomfortable.
Is parking available at the hotel?
Yes, the hotel offers free parking for guests.
What can guests expect from the food quality at the hotel?
Guests have praised the delicious breakfast, great restaurant menu, and buffet, while some mentioned that one of the good restaurants was closed.
How is the cleanliness and customer service at the hotel?
Guests have appreciated the well-maintained and stylish hotel, friendly staff, and amazing service. However, some guests mentioned slow check-in, a bathroom smell, and disappointing housekeeping.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests recommended choosing a room with a view overlooking the port for a delightful experience.
Explore Nearby Attractions
The hotel's proximity to Veracruz Pier, Museo Historico Naval, and other attractions makes it convenient for sightseeing and exploring the city.
Consider Room Selection Carefully
Some guests suggested checking the room amenities and ensuring that the room meets expectations, especially regarding cleanliness and balcony access.
Take Advantage of the Spa
Guests highlighted the spa as a standout feature, recommending it for a relaxing and rejuvenating experience.
Be Mindful of Check-in Efficiency
Some guests mentioned that the check-in process could be slow, so it's advisable to plan accordingly, especially during peak times.
Enjoy the Breakfast Buffet
The hotel's breakfast buffet received positive feedback for its variety and quality, making it a recommended dining option.
Check for Room Maintenance
Some guests noted the need for room maintenance, so it's advisable to inspect the room upon arrival and report any issues promptly.
Utilize the Hotel's Location
The hotel's location near the malecón and downtown area was praised by guests, making it convenient for exploring the city and enjoying the waterfront.
Consider Noise Levels
A few guests mentioned external soundproofing as an area for improvement, so light sleepers may want to take this into account when choosing a room.
Be Aware of Service Feedback
While many guests praised the staff, there were some reports of slow service and maintenance issues, so it's helpful to set expectations accordingly.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 1:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
September | August | $89 | $119 |
Cheapest month to stay with an average 20% drop in price. | Most expensive month to stay with an average 21% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
Value for money | Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|---|
8.5 | 1.5 mi | Veracruz Las Bajadas | 5.2 mi |