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The place was immaculate. They even touched up the paint every day! One of the best cared for properties I have stayed at.
This place reminded me of a high end B&B. A historical landmark with modern amenities situated in the heart of downtown Manitou Springs. Very clean with a very nice buffet breakfast included. Definitely stay here again on out return to the area.
Some older hotels can show their age. The paint may be fresh, but the doors don't fit, windows leak cold air, and plumbing is iffy. Not here. Cliff House is maintained very well, and feels new while keeping its 19th century atmosphere. Staff are very welcoming. The restaurant is exceptional for foodies. Location is ideal, just one block off the main thoroughfare. Valet parking is strongly suggested, so shuttling luggage is done in the circle drive out front. But this a minor accommodation one would expect at a landmark that stays loyal to its heritage.
Absolutely amazing experience. Gorgeous grounds. Friendly staff. Beautiful room. Super short walk to anything & everything. Hated to check out!!!
Great history in a small tourist driven community. Filled with beautiful antiques and historic info about the hotel and surrounding town. Lumpy pillows.
The hotel staff was polite and courteous, helped us with baggage and let us know to ask if we needed anything at all. The hotel is beautiful, idyllic almost in an area that is generally bustling with activity. The room was spacious and clean and perfect for our first night
Staff was beyond friendly,hotel is quaint...will be coming back. Beautiful hotel,good buffet breakfast...and once again the staff was so great. Carpet had some stains on it,bed was off the frame. Quick fix by myself on the bed frame...everything else was great in the room. Maybe time for some new carpet :)
Location was close to downtown $19 "service fee." Why does customer service cost extra? No self-parking. Only valet parking is available for an extra charge. Old furnishings; doilies and damask...grandma would love it, we didn't. Unhelpful check-in front desk staff: he couldn't answer questions and, worse, told us to go find out ourselves without offering assistance. I was really surprised at how much he didn't care about helping us. Overall value was very low. Pay extra to stay at Broadmoor or less to stay at a small hotel nearby. This place was the perfect combination of overpriced and low quality.
Got an unexpected upgraded to one of the turrets - nice! Great location, friendly staff, beautiful room with a great bathroom - shower with body jets, a heated toilet seat, and towel warmer! The room was large enough for a king size bed which would've been nice. The hall and elevator needed a good vacuuming.
location staff water decor bed
Located in downtown Manitou Springs made it a quick walk for shopping, restaurants, and pubs. The hotel itself was beautifully maintained and the staff could not have been friendlier. The room had a beautiful mountain view and was quite comfortable. Available valet makes your life easier when you are not using your vehicle as parking is quite difficult in the small resort town. Very pleased with our stay there.
Spacious room with everything a good hotel room should have. Carpet could have used a good vacuuming but really wasn't too bad.
The location is good. The rooms were so noisy!! I heard music and loud speaker announcements all night long. You know it's going to be a loud night when the hotel leaves ear plugs in your room. Such a bummer. I won't stay here again.
Rooms are nice, clean and have great beds Decor in reception area is dated. It makes a poor first impression on the overall quality of this great hotel
Liked everything about this hotel The WIFI could be better and faster.
Quite and clean
Our stay here was awesome! The level of hospitality and customer service was phenomenal. We'd like to recognize one person in particular Ms.Zuzan. She ran the free continental breakfast and I was impressed by her attentiveness and friendliness. It's people like her that can make someone's stay better and even just put a smile on your face which I think is a recipe for a good day. We will definitely be staying here again because it is one of the best hotels we have ever stayed in. Not a thing was wrong.