Cons (-) The hotel's air conditioning was not working. One of the reason I book this hotel was for having it, no discount offered or extra amenity because of this.
3 stars
ibis Wien City
Photos of ibis Wien City
Overview
Located in Vienna, Ibis Wien City provides modern 3-star accommodation, as well as a rooftop terrace. It is conveniently positioned for guests wishing to discover the area's attractions.
A variety of premium services are available for guests of Ibis Wien City, like a currency exchange and 24-hour security. The front desk operates around the clock and the friendly staff can recommend places to visit and provide other tourist information.
The hotel provides design rooms equipped with cable/satellite channels, heating and a hair dryer. They are air conditioned and offer ironing facilities, a private bathroom and a desk.
The hotel is under a 20-minute drive from Vienna International Airport. Tourist attractions in Vienna, Schloss Belvedere and The Danube are also a quick car trip from the property.
Amenities at ibis Wien City
- Bar/Lounge
- Free Wi-Fi
- Business center
- Flat-screen TV
- TV
- Cable or satellite TV
- Internet
- Parking
- Pets allowed on request. Charges may apply.
- Laundry service
Basics
- Free Wi-Fi
- Internet
- Linens
- Fire extinguisher
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Accessible by elevator
- Hypoallergenic pillow
- No smoking
- Non-feather pillow
- Upper floors accessible by elevator
Services and conveniences
- Business center
- Wake-up service
- Safety deposit box
- Currency exchange on-site
- Key card access
- Express check-out
- 24hr front desk
Media and entertainment
- Radio
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- TV
Bathroom
- Shower
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
General
- Seating area
- Garden view
- Telephone
- City view
- Storage available
Parking and transportation
- Parking
- Private parking
Outdoor
- Terrace/Patio
- Garden
Bedroom
- Socket near the bed
- Clothes rack
Health and safety
- Daily housekeeping
- Safe
Laundry
- Laundry service
Workspace
- Desk
Dining
- Bar/Lounge
Reviews of ibis Wien City
8.2
Very good
2903 verified ratings
Wonderful
1090
Very good
764
Good
590
Okay
200
Fair
137
Mediocre
53
Poor
70
Summary of reviews
Guests say
Overall, guests had mixed experiences at the hotel. Many guests appreciated the cleanliness and found the location to be very convenient. However, there were significant complaints regarding the service provided by staff, with some describing them as unprofessional or unhelpful. Issues with amenities, particularly concerning air conditioning and weak wifi signal, were also noted. Some guests felt the hotel was dated and pricing did not reflect the quality of their stay. Nonetheless, the comfort of the beds received positive feedback.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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8.2 out of 10
610 reviews
8.3 out of 10
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10 out of 10
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All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the breakfast at Ibis Wien City?
The breakfast at Ibis Wien City is highly praised by guests, offering a variety of options including scrambled eggs with bacon, tea or coffee, bread or cakes of different types, juices, cheeses, marmalades, and fresh apples.
Is the hotel staff accommodating to special requests or concerns?
Yes, the staff at Ibis Wien City are known for being kind, helpful, and accommodating. They are open to addressing concerns and providing assistance to ensure a comfortable stay.
What are the common concerns about the rooms at Ibis Wien City?
Some guests have mentioned concerns about the cleanliness and smell of the rooms, as well as the lack of amenities such as an electric kettle or sufficient soap and shampoo in the bathroom.
How is the location of Ibis Wien City for accessing public transportation?
The location of Ibis Wien City is excellent, with easy access to the metro station, making it convenient for guests to explore the city and reach central places within a few metro stops.
What are the standout features of the rooms at Ibis Wien City?
The rooms at Ibis Wien City are described as modern, clean, and comfortable, with well-maintained facilities, spaciousness, and good views. The hotel also offers a good breakfast and friendly staff.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Low Season Visits
If you prefer fewer crowds, consider visiting in March, which is considered the low season. This could provide a more relaxed experience.
Nearby Attractions
The hotel is conveniently located near several attractions, including MuseumsQuartier, Karlskirche, and Schloss Belvedere, making it a great choice for exploring Vienna's cultural landmarks.
Accessibility Features
The hotel offers increased accessibility, an elevator, and rooms with features like hypoallergenic pillows and non-feather pillows, catering to guests with specific needs.
Breakfast Quality
Many guests praised the breakfast, highlighting the variety and quality of the food offered, including scrambled eggs with bacon, a waffle bar, and a selection of pastries and beverages.
Noise Considerations
Some guests mentioned that the street noise could be disruptive, so if you're sensitive to noise, it might be advisable to request a room away from the main road.
Cleanliness and Comfort
Several guests appreciated the cleanliness and comfort of the rooms, as well as the quality of the breakfast and the helpfulness of the staff.
Public Transport Access
The hotel's proximity to public transport, such as the metro, was highlighted as a convenient feature for exploring the city.
Consider Room Selection
Some guests recommended checking the room features before booking, as certain rooms were described as dark and depressing, while others were spacious and well-maintained.
Staff Friendliness
Many guests praised the staff for being kind, helpful, and friendly, contributing to a positive overall experience.
Location
Schoenbrunner Strasse 92, 1050 Vienna, Vienna
What's nearby
- Theater an der Wien1 mi
- Kunsthistorisches Museum1.2 mi
- Karlsplatz1.2 mi
- Vienna Museum1.3 mi
- Wiener Staatsoper1.3 mi
- Parlamentsgebäude1.4 mi
- Schloss Belvedere1.5 mi
- Hofburg1.5 mi
- Karntner Strasse1.5 mi
- Stephansplatz1.7 mi
- Cathedral of Vienna1.7 mi
- Universität Wien1.7 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about ibis Wien City
Low season | January |
|---|---|
High season | December |
Average price (weeknight) | $90 |
Average price (weekend night) | $123 |
When to book a room at ibis Wien City
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at ibis Wien City
FAQs when booking at ibis Wien City
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Value for money | 8.4 |
|---|---|
Distance to city center | 1.7 mi |
Nearest Airport | Vienna Intl |
Distance to airport | 11.2 mi |