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They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
The hotel's proximity to Villa de Leyva Plaza Major and various attractions like Pozos Azules, Zoocriadero Ostrich Farm, and the Fosil Museum make it a convenient choice for exploring the area.
Some guests reported noise disturbances from neighboring bars and the hotel's own music, especially in the early morning. Light sleepers may want to prepare accordingly.
While the hotel's location and staff were praised, multiple guests noted issues with room cleanliness, including dirty floors, uncomfortable pillows, and unclean bathrooms. It's advisable to check the room upon arrival and address any concerns with the staff promptly.
The hotel offers free parking, but it's located a short distance away. Guests should inquire about the exact location of the parking lot upon arrival to avoid confusion.
The complimentary breakfast received positive feedback, but guests with dietary restrictions, particularly vegans and vegetarians, may want to note that limited options are available.
Many guests appreciated the friendly and helpful staff, while others mentioned instances of unavailability at the reception. Being patient and proactive in seeking assistance may enhance the overall experience.
Some guests found the beds to be quite firm. Those with specific preferences for mattress firmness may want to inquire about room options or consider additional bedding requests.
Several guests experienced intermittent Wi-Fi, so it's advisable to have alternative connectivity options if reliable internet access is essential.
The hotel's central location on the main square was praised for its convenience, but some guests noted noise disturbances from the surrounding area. Guests sensitive to noise should consider this factor when booking.