Suites Arcoiris

The hotel offers a variety of amenities including daily housekeeping, contactless check-in/check-out, a snack bar, and a restaurant. Additionally, guests can enjoy a massage, complimentary breakfast, and the option for food to be delivered to their accommodation.

Some guests have mentioned issues with the hot water and jacuzzi not working properly. Additionally, one guest noted that the kitchen was not stocked with plates, cups, or utensils.

The hotel is situated in a beautiful location in the mountains, offering stunning views and a peaceful atmosphere. Guests can also enjoy ecological paths with valleys and waterfalls nearby.

The hotel is near Villa de Leyva, and guests may need a reliable vehicle to reach the hotel, especially in rainy conditions. Additionally, the last two kilometers to the hotel are a bit rough and very steep.

Guests have praised the hotel's immaculate and colorful grounds, very clean rooms, and friendly and accommodating staff. However, some guests have mentioned outdated furniture, an old smell in the room, and challenges with communication due to language barriers.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.

The road leading to the hotel can be challenging, especially in rainy conditions. It's advisable to have a reliable vehicle for the journey.

Some guests were disappointed to find that the kitchen was not stocked with plates, cups, or utensils. It's recommended to inquire about the availability of these items before arrival if planning to use the kitchen.

Guests reported that some rooms required a steep hike, which may not be suitable for individuals with mobility issues. It's advisable to inquire about the location of the room when making a reservation.

Some guests felt misled about the amenities included in their reserved room and encountered additional charges for certain facilities. It's recommended to clarify all amenities and potential extra costs before confirming the reservation.

The restaurant's schedule may be modified based on the number of guests, as reported by a visitor. Guests may want to check with the hotel regarding dining options and schedules, especially during low-occupancy periods.

The last two kilometers to the hotel are described as rough and steep. Guests are advised to drive cautiously, particularly during adverse weather conditions.

Some guests found the breakfast basic and lacking options such as fresh fruit or jam. It's advisable to have realistic expectations about the breakfast offerings.

Several guests experienced issues with hot water, particularly during or following rainfall. It's recommended to inquire about the hot water system and its reliability during different weather conditions.

The hotel is located near ecological paths with valleys and waterfalls, providing opportunities for outdoor exploration. Guests with a car may find it convenient to explore the surrounding areas.