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The quietness of the area although there was a railway station nearby. Rather expensive. Poor breakfast for €4: 4 slices of bread!
Very agreeable and helpful staff led by Rosi, first class dinner at reasonable price, well appointed room, easy parking - a good value place to stop if getting the ferry from Bilbao to UK next day or visiting the Basque mountains. Front rooms might get some noise from nearby railway.
The hotel was very clean. Could do with a place to relax and have a drink or read, meaning a seating area. They do serve coffee but only at meal times. The staff were extremely friendly. There are times when you don't want to go to town especially when the weather is bad. The train station opposite was a bit of a nuisance! I wouldn't want to stay more than a couple of days for these sort of reasons.
Exellent location for our purposes. Very clean and modern. The staff were all friendly and helpful. Would definitely stay there again.
We stayed at the Hotel Aldama one Friday night at the end of June. We arrived quite late went for a walk prior to eating dinner having first checked the menu outside the hotel to check that the daily menu was available as it had been recomended by a previous reviewer. We arrived back and sat down for dinner (we were the only people in the restaurant) only to be told that no menu was available! It being too late to go searching for another place to eat, we decided to eat a la carte. The meal turned out to well below the standard we expected in such an establishment (we had two completely different dishes (one meat & one fish which had exactly the same sauce). On returning to our room we found there was only one set of towels for too people.
excellent helpful staff. menu in english / spanish / galicio excellent bath/wc facilities no bar area
Tranquility Splendid main building contrasts with basic, but quite adequate, accomodation.
Friendly staff, great location and great value for money. Very authentic feel to the hotel
Poor soundproofing between rooms and small bathroom
The setting and the tranquility of the hotel
Nice location,clean,pleasant staff, None
The staff and the location near to the port. We could hear the man in the next room talking, the walls were thin and no sound proofing. But a good standard of room.
The hotel is in a delightful setting and quirky within itself. the staff could not have been more friendly and helpful Breakfast was not good, no cereal or Bacon and eggs, just sweet cakes and really dry toasted bread which was too dry before it was toasted! noisy plumbing and no sound deadening between rooms, when my neighbor was on the telephone I could hear every word.
The chap who owns this place has obviously been to Mal Maison hotels!We were expecting something quite rudimentary and basic inside - but it blew us away! Absolutely gorgeous rooms, furniture, fittings, wallpaper(yes, really!) and, if it were open - restaurant! An amazing hotel that seems to have been put in a quiet, one-horse town, by mistake. As with all the places we stayed during our trip: the lack of food during the day! If Spain could just be a little more flexible in this simple request, it would be an even better place than it is all ready.
Chef and owner greeted us personally and cooked a wonderful meal. Great hospitality, and the room's furnishing, especially in the bathroom, were much better than expected for the price.
Nice view from room. Good residents' lounge. Unwelcoming reception. Lift out of action throughout stay. Persistent barking of proprietor's dog chained outside bedroom window. Buffet breakfast (included in room rate) did not materialise.
Tranquility, beautiful grounds, friendliness, food
Pleasant, quiet location. Staff, particularly during dinner and breakfast, very pleasant and helpful. Dinner particularly was very good standard and value for money. From arrival around 4.30pm to departure at 10.30am we never had adequately hot water. A long way from the car-park to the hotel.
Ambience, welcome and quality of meals
The staff were really friendly and helpful, the rooms, the overall interior and the gardens were laid out quite beautifully, and obviously with great care. The food was lovely. The hotel is set amidst great scenery. Finally, the whole history of the place and of the co-operative of families is very inspiring.
Peace and quiet Difficult to find as signage quite poor
It's a beautiful historical building which was recently renovated, a former monastery. The environment is quiet and green. And it is very close to the center of Bilbao/ Guggenheim museum: max 20 minutes by car No complaints about this excellent hotel at all!
The hotel was very nice, beautiful decorated and vey comfortable.