Fortuna Hostel

Rather comfortable conditions with a refrigerator, microwave and kitchenware. The location is also nice, close to the railway/bus stations, several minutes to the Gate of Dawn. Generally, a good hostel for the money you'll pay.

We faced with the not very pleasant situation - initially I made a reservation for 2 adults and our 2-years-old child in the triple room (with 3 separate beds). In the last minute we decided not to take our child with us and in order not to have a spare bed and overpay money for the room we invited our friend to stay with us. I didn't make any changes to the reservation as I didn't find an option to adjust the "child" guest to the "adult" one, and I didn't want to cancel booking and book the room once again as the overall sum most likely would've been increased (initially I made a reservation back in summer). When we arrived for check-in, a lady in the reception started to explain me that there were 2 adults in my reservation and the administration changed my room to Twin Room instead of Triple. I asked her - why you didn't let me know then? and she responded - well, you didn't let us know as well too. We argued for a while, then she told something like - with 2-years-old child you'd have slept in 2 beds without any issues. But I can't agree with that, since our child is sleeping separately all the time and it's not comfortable to sleep 3 people in 2 beds. That's the reason I initially booked TRIPLE room with 3 beds, not 2. And I don't like at all that the hostel decided something for me, changed my booking and even didn't drop me any message on this regard. Luckily, we had a friend in the same hostel and he was staying in a twin room alone, so he had a free bed - and one of us could stay at his room. For the rest of the group (me and my wife) we were offered a twin room for 1 night. For the second night we were promised to have a triple room as we initially wanted to. Also, the administration compensated our inconveniences - they paid a city tax for us plus gave us back 5 euros and our friend got back 10 euros as well.