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Location The service in the spa was very poor towards hotel guests, they appeared only to be interested in direct paying visitors. In addition lots of the staff in the hotel were inexperienced.
Good breakfast spread. Not really a four star establishment wrt service, room decore and hotel ambiance.
Very quiet and relaxing, and situated on a very beautiful area. A wonderful place to take some rest. I believe it needs some renovation, but preserving the "spirit" of the hotel .
Atmosphere, friendliness of staff
The general concept of the hotel is unique. The food was all the same every day.
I found the location to be excellent, being isolated within the forest. Additionally the staff were friendly and curtious
Nice place to stay. We had dinner while arriving a little bit after 21 pm.
Wonderful location, Extensive choice of TV stations, Friendly knowledgable staff
Excellent food and very good service No
Everything. A beautiful location, helpful and friendly staff without exception, excellent accommodation and facilities. This was not our first stay at this hotel; we had previously stay there twice but about 10 years ago and of course the hotel had been considerably developed since that time. The changes made have had the effect of changing an already good hotel into an excellent hotel.
excellent decor and peaceful
food - good value for money trouble with the TV/movies
The room was great value for money Need tea & coffe making facilities in your rooms. Also an iron and ironing board!
The position was superb (but then we were acquainted with the area). Easy to get to, easy to park, we liked the setup. Breakfast was very good too with a wide and plentiful choice ranging from fried food to fruit. Large foyer with plenty of seating too... I think a lot of people have criticised the lack of coffee/tea facilities in the rooms. We actually took our own along so that we could have a bedtime cuppa! Other than that we thoroughly enjoyed our stay.
Being in the centre of the city was great. Car parking good. Great atmosphere in the hotel, very relaxing stay. Tea and coffe making facilities in the room would have been a nice touch.
the polite and friendly attitude of the staff and food nothing
Great location within the town and hi quality food and wine.
The location, free parking and the breakfast was very good. The title "deluxe" in the booking isn't required.
Felt like luxury hotel although mid-priced, close to train station with good signage between station and hotel, staff helpful, excellent breakfast. TV Internet very bad, keyboard painfully slow, subsequent charges hidden. This was the only bad thing about my stay. Do not use TV Internet! Use the city library terminals instead.
Convenience to where we needed to visit and the very friendly staff
hotel staff were helpful & fine the way to reach my room
The Hotel is located in a perfect position right in front of the station and the room was pretty comfortable. We booked a three bed-room and got a spacious four bed-rooom. As it was a Saturday night, it was a bit noisy in the square just before the Hotel.
Location to station
facilities, breakfast entrance to the hotel was separate from the official building, breakfast and registration desk.
Ambience and close to train station. The rooms had little ventilation. Not all windows opened up. No internet service. Food was okay.
Great staff. The location is perfect...close but not in the middle of the action. We stayed 10 days and didn't want to leave. I would have liked free internet access. Also, I was concerned about the door between the rooms and restaurant being locked at night. If I had been advised upon arrival rather than finding out when I tried to leave early one morning, I would not have been so startled.
The character of the dining area and the helpful & friendly staff. No tea & coffee facilities in the room.
Easy to find next to station, good reasonably priced restaurant - open Sunday . Excellent gay friendly staff. Parking free.
Nice rooms, very clean. The hotel is in the very centre of Roermond. Maybe just a little bit noisy.
Breakfast was ok. Room was not in the hotel, but in a separate building across a road and a square. Basic backpacker quality room in a building without any facilities. Worth about half the price charged, and certainly should have been less than a room in the main hotel building
good environment no internet access(out of order)
excellent service,clean and friendly staff.
Large, bright airy, room. Good restaurant. Friendly staff
it is quit hotel for taking rest no it is very good hotel
Staff efficient, food good, rooms clean, excellent location - maybe A/C could be added we had a very warm few days there - A/C would have been very useful.
friendly staff, close proximity to walks and Roermond, good breakfast n/a
good service, location close to a forest (quite rare in NL) Restaurant might be better. The whole place looks like retirement home (style, colors, everything).
Quite simply? It was a pleasure to come back too. 1/ Bathroom lighting too dark. 2/ Base of beds are very tatty.
I think it is a nice and good hotel I would like to use another time,
nice stuff, good breakfast Could you install japanese fants into the web computer.
Friendly staff, cleanliness and comfort, we enjoyed this hotel very much N/A
The size and the facilities in the room The walls of the bathroom were not cleaned, even after I had written "clean me" on them! The Restaurant service was slow; I had to go into the kitchen to get the waitress after waiting 15 minutes to order! The bedroom block is 100m from the Hotel facilities.
The staff were very helpful and arranged an appointment at the Vets to get our dog's Pet Passport stamped.
Made very welcome, even though arriving early. Restaurant very good. Staff very helpful. Junior suite was very comfortable. Disappointed that Wifi was not available in the junior suite. This should be available in all rooms in a hotel of this standard.
This is my second visit to this hotel for the reason I enjoyed my first visit so much
Relaxing, lovely garden and room. Away from the town. Friendly staff. Good dutch food
This is a very good hotel a little out of the way but well worth finding I only stayed for one night but would have liked to have stayed longer service and staff are exhalant
This is now the 4th time we have stayed at this hotel, and each time we are made to feel welcome and valued. We stay here when we visit our children.
Wanted a place to spread out and relax. It was perfect.
The accommodation was very comfortable and well equiped. The garden restaurant was lovely. An enjoyable experiance being able to eat alfresco.
Perfect location, ten minutes from lovely town of Roermond and yet set in a park, quiet, rooms luxurious and the owners very helpful and friendly
Smallest castle in the Netherlands, beautiful and stylish. Good bedding. Spacious bathroom. Ipod/iphone dock. Free wireless WIFI. Gourmand dinner. Good breakfast. Reel value for money. Friendly staff with attitude to serve.
Friendly and homely athmosphere
All round good experience
The hotel was in a lovely location and easy to find. The suite was very minimalistic, all dark colours and a cold atmosphere. paint was pealing from windows and there were cobwebs on the ceiling. The toilet was seperate from the bathroom in what can only be described as a broom cupboard. After using the toilet you then had to go to the bathroom to wash your hands.
For us was a perfect combination of a very nice room with a wonderful meal, we can only say good things about our stay in the hotel.
- large room, good food - thin towels
The staff was very nice, the room was clean, the price was reasonable and breakfast was not bad. It is a little far from Roermond, and the way to the hotel is not so obvious.
Very nice small hotel. In the room was warm (outside was very cold, urgh)
Ramarkably clean, well built small building with just six rooms. Nice surroundings, easy access to Roermond and riverside beaches etc.
friendly family no soap or shampoo in shower room
Friendly and obliging host, his knowledge of the area, and keeness to help out us part time cyclists.
Clean, quiet, well modernised guest house with very friendly owners. Lots of activities either on site (walks, bike hire) or nearby (kayaking and canoeing on the nearby river. Lunch and dinner available as an optional extra if required. The whole building was non smoking. Fantastic garden to relax in. None.
The friendliness and excellent hospitality of the owners, saying nothing of their local knowledge and suggestions on where to go and what to do. Would have been nice to be able to sit inside the property, in let's say a comfortable lounge or sitting room area, especially when the weather wasn't so good ! Other than that, the facilities were excellent.
Friendlyness of the host
pleasant staff,nice accomodation,quiot surrounding it is not close to main roads