The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the airport or the inner square comes highly recommended.
Guests traveling with infants reported being granted early check-in without any additional charge. Consider requesting an upgrade for early check-in if traveling with young children.
Some guests experienced issues with the Wi-Fi connection. It may be helpful to inquire about the Wi-Fi connectivity and request assistance if needed upon check-in.
If using the underground tunnel to reach the hotel from the airport, be aware that some guests reported seeing homeless people sleeping in the tunnel. Consider using alternative routes if this is a concern.
Some guests mentioned discrepancies in the room view and bed size compared to what was initially booked. It's advisable to verify these details upon check-in to ensure accuracy.
Guests who did not get a chance to use the pool mentioned that it was not mentioned by the staff. Consider inquiring about pool access and any related facilities upon arrival.
The hotel requires guests to present a passport and immigration card upon arrival. However, some guests reported that this was not sufficient for check-in. It's advisable to ensure all necessary documentation is prepared to avoid any inconvenience.
Some guests were not informed about the train connection to the city located in the hotel's basement. It may be helpful to inquire about local transportation options at the front desk for added convenience.
While the hotel's location, quality, and hospitality were praised, some guests mentioned that only Russian rubles were accepted, causing inconvenience. It's advisable to verify the accepted currencies in advance.
A few guests reported issues with the cleanliness of amenities, such as the kettle and shower. It may be beneficial to inspect these items upon arrival and request replacements if necessary.