The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
The hotel offers a paid shuttle service to the airport, which several guests found convenient. However, note that this service is not included in the room costs and requires a separate payment.
Some guests reported issues with room amenities, such as broken window frames leading to cold rooms and a lack of hot water. It may be advisable to inquire about these aspects before confirming a booking.
Despite some guests being unaware of the breakfast service, others found it to be satisfactory. It's recommended to confirm the availability and details of the breakfast service when making a reservation.
The hotel's cafeteria on the first floor received positive feedback for its food quality and affordability. Additionally, there are nearby dining options available after the cafeteria's closing time, providing guests with varied choices for meals.
While some guests enjoyed the view from their rooms and praised the cleanliness, others encountered issues with room allocation, including not receiving the booked room type. It may be beneficial to confirm room allocation in advance.
Feedback regarding the staff's demeanor varied, with some guests appreciating their helpfulness and politeness, while others reported instances of rudeness. Being aware of this aspect can help manage expectations during the stay.
A few guests mentioned encountering unpleasant smells in their rooms, emphasizing the importance of ensuring non-smoking room preferences and promptly addressing any odor-related concerns with the hotel staff.
The hotel's close proximity to Vnukovo airport and the availability of a free shuttle bus within a 15-minute walking distance can be advantageous for travelers with early or late flights. However, it's essential to note that the shuttle service is not complimentary.
Guests highlighted issues with room temperature due to broken window frames and a lack of heating. It's advisable to confirm the availability of effective heating systems, especially during colder seasons, to ensure a comfortable stay.
Some guests mentioned challenges related to carrying luggage up the stairs at the hotel entrance. This information can be useful for travelers with heavy or bulky luggage, prompting them to plan accordingly.
