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Location, size of rooms Over decorated, bit to dark
Everything about the Mainport Design Hotel in Rotterdam is a thoughtful, and comfortable design experience. From it's location overlooking the historic harbor and adjacent to the Erasmus Bridge to position next to the Tram transit stop...is a well connected position in Rotterdam. My room was very comfortable and a high-design style. Service was excellent throughout, not stuffy or pretentious, but well mannered and accessible. Some 5-star hotels trying too hard to be exceptional, making the visitor feel like it's a privilege just being a guest. But I felt that the hotel and staff really are proud of their facility and are eager to share the good vibe with their clients. Only getting to stay two nights.
Very comfortable room, relaxed atmosphere
Heating system was too bad !! very cold...
the service of the hotel staff, the size of the room, the view from the room. The main light in the room didn't work properly, the shower was broken...
The staff were very attentive and helpful.
nice large room (studio)
Friendly and professional restaurant staff Single bed- when was the last time an adult slept in a single bed!
I liked the freindly nature of the staff, as well as the location of the hotel. Also this is Roseanne Hill who was booked under Diane's booking and stayed in rrom 1101 with my son. yes, breakfast could have been more fresh and varied. The chair in my hotel room fell apart as i sat on it, causing a small but painful injury to my right arm. I am considering making a claim on this. The windows in the room could not close properly, and we did not have control of the heating in our room as it was centrally controlled. Therefore we had to have extra bedding. The hotel was convenient for our trip in other ways.Also on the hotel review, it staed that we would have a free welcome drink on our arrival. The staff were not awre of this when we asked, therefore we did not get our free drink.
the decor was very interresting and we enjoyed that Bad service, i.e. room was not cleaned thoroughly, soap and paper ran out during our stay, two lightbulbs weren't working, coffee/tea supplies was not replenished at all during our stay.. The room lay-out was a bit tight and the bedstead sticks out very far, making it very easy to knock your hips when walking around the bed.
Cosy environment, interesting design, beautiful furniture and paintings. The staff were courteous and proficient in their jobs. The hotel was a bit too far from the city center.
It was close to the casino & a nice hotel A little pricey
Location is what we were looking for. Very good hotel with friendly staff. Would go back and also recommend this place
The staff we encountered was excellent in all areas of the facility, friendly, helpful and professional minor maintenance in the room was required - broken hair blower hose, poor ventalation in the the bathroom
The hotel is renovated and up to the latest standards of comfort and luxury. It is quiet and soundproofed. Food is excellent. The only thing to criticize is Internet speed but they do offer a fast paid version if you need that.
The big bed, size of room, friendliness of staff, the tram stop right across the street from the hotel. Did not like that we could not use the fridge for our own things, and moving anything inside would incur a charge.
In general the hotel is very old. The room had a weird smell. The worst Hilton ever!!!
location close to the town centre, beds very comfortable, possibility to smoke in the room the staff was extremely rude especially the night staff, I also found them quite aggressive
Hotel well positioned near to centre and walking distance to rail station. Good value for money with competant staff. Unfortunately a wedding party was staying at hotel on the Saturday, and were noisily walking the corridors till 3-30am. I'm sure an isolated case though.
nice hotel lovely bed and pillows, quiet hotel with good service nothing, will definately stay there again
The staff are excellent. The rooms are old,... needs major upgrade.
Friendly staff,nice clean rooms We were given 10th floor room which is not ideal but maybe that was the only one availble.
Hotel is dated but very clean. The breackfast is delicious No parking space and the public parking is very very expensive.Free parking from 23 to 12 Saturday to Sunday.
Nice & modern. Bit minimalistic but all things you need in a room. Cool late night bar. I wasn't convinced about the flatscreen TV within the mirror so you couldn't turn it. Parking is extra but they give you a discount as it gets pricey very quickly.
Amenities, Nespresso machine were good! TV was very strange. And function of 'Smart TV'(?) didn't work. They didn't give a full detail of method for 'Smart TV' operation. Even remote control didn't work well.
Very stylish hotel. Futuristic. TV in the mirror. Nice!! Excellent breakfast. They even make omelets. This is rare in Europe. Super great staff. Friendly, very helpful. Parking expensive. Even though the hotel does give a discount.
nice accomodation, but very expensive food and drink onboard and a quite remote location some distance from the centre. remote location and the high cost of onboard food and drink.
historic ambiance interior rooms are confined, in my opinion
I feel back in the good old times and it gave me a warm impression. no complaints
great experience to stay on the famous ship.rooms where really nice with lots of space. location
The food and room were excellant!! the querkyness of the place was a great +. A little out of the way, but taxis were on hand. FAB++++ Did not really see Many staff, apart from reception to ask questions to
bedroom (clean, tidy, good atmosphere); breakfast, lunch, dinner (all very good); total atmosphere on the boat was good
We eat in the Lido Cafe Style Restraunt and also the Ala-Cart more upmarket Restaurant onboard and enjoy them both and the value they offered...
Swimming pool and sauna/steamroom were excellent, and free internet access very useful. Easy to find and accessible to tram and metro. Breakfast was expensive.
Perfect view from the 12th floor. Nice bar, good service. Cool room.
Views from all areas Swivel chairs in water bar too fast after a few drinks!
Very loud, no alternative room available, under renovation, no fitness area.
The hotel was very good value, the rooms were well kept and the staff were very frienly.
Room was fantastic and room service excellent. Would go again
We loved the view at the town and the harbour from the 13. etage. The breakfast was good, but expensive. The room was excellent.
Location. Breakfast good. Style of rooms was not that I excepted. Whole floor carpet was awful, totally different style than other things. Excepted also more from SPA: No private rooms for changing clothes. No bath jacket + shoes at room.
The Staff were the kind I would happily employ and had great temperaments suitable to the `Industry. Good position for Museums and a quick ride to Theaters. Beds too soft and ended up with a backache.Pillows too thin for comfort of neck. Smart tap design in bathroom was difficult to decipher re bath or shower etc until shown and no signage or directions to tell you how to use them. Design upmarket utilitarian and found anywhere. Usual expensive mini bars and snacks.
Great location and good connection to public transport Bathroom was rather small
Conveniently located near Erasmus University, and bus stop is right in front. I was offered upgrade (superior > executive) at EUR25/night upon C/I, which included free minibar w/ Nespresso & mineral water, bath lobe, slippers, broadband access (upgrade from wifi), and high floor (less noise and better view), which I though was a good deal. Room was spacious, nice and clean. Comfy firm mattress. Breakfast was offered at two levels, EUR 9.50 for continental, or EUR 19 for buffet (many choices of meat/cheese/pastries/juice, enough for consecutive stay). 'Breakfast included' rate meant buffet. Dinner was good, with enough selection of glass wines, a little pricey though. No other restaurants nearby, except for on-campus HOT SPAR and food court.
Hotel clean with nice lobby and staff very helpful. Breakfast was excellent Prices of drinks in minibar too expensive
Accommodating staff, modern classy hotel, superb breakfast, inexpensive bar convenient for city break.
............. the staff dont have answers for alot of my question . so far away from the central . noisy most of the time .
Hotel could not have been better, a little bit out of the centre of Rotterdam but that's why we chose it - very close to the Feyernoord football stadium (a football match was the reason for our trip) and a couple of minutes drive off the motorway. Our stay could not have been better. The staff were also excellent, so was the free car parking which was in plentiful supply! Not really. It was aimed at business people judging by the location but there were mainly tourists when we were there. Maybe an outdoor play area would have been useful however there was free use of games inc Playstation and some childrens toys.
nothing special normal
It was convenient. Closing time of kitchen - 22:30h.
close to the centrum, easy to find when we had breakfast on Monday morning, the personeel were already cleaning the tables around and preparing them for lunch. We felt like we are disturbing them... (we were in time for the breakfast)...
comfort, nice environment, free parking and good breakfast
Close to where I had my appointment. Breakfast intake done by not very friendly Asian female person. Let her start with a smile in the morning.
good breakfast beds and other room furniture not really up to date for 4 star hotel
The location near city center
Great location within walking distance of main square. Hotel was comfortable and we had a nice large room overlooking the canal.
Very central. Clean. Lovely old building features in the hotel. The staff did not communicate at all with us unless we did from our side. We were never asked whether we were satisfied with our room or if there was anything we needed, not even before checking out. It was as though they were not interested in the guests. Even the hotel owners did not bother to converse with guests.
Good central hotel next to canal. our booking from booking.com was lost. luckily the hotel had 2 spare rooms.if not this would have been very problematic.
This was an excellent value, lovely room & breakfast.
The room. It was very silence Non smoker
Location was great. Breakfast was very nice and price was good.
Very functional, no problems
Friendly staff, clean and nice accommodation, good location, and a great continental breakfast
We liked the friendly, helpful, professional staff and the spacious room, as well as the central location of the hotel wrt the train station, museums, city centre and other places of tourist interest.
Staff friendly and very helpful. Breakfast was delicious. Excellent location.
Very good location in the city center and only 5 minutes walk from the railway station. Very big room (double) and quiet.
well located in the centre of the city
Room was nice, not small, extra pillows, mini-bar, some magazines, bathtub (not a shower) in the bathroom.
Very central location. Next to de Bijenkorf. The room itself is al little bit out-dated. Curtains are a greyish white instead of white. Bed is not the newest of beds. But for the price ok.
One of the worst rooms I have ever stayed - very depressing. Lighting was awful as was furniture. Why such a big room (defined 'suite') if over half is just empty space? It looked like a prison cell.
Your women personal, very receptive, kind and nice. The position of hotel is in a very nice town area. Is not possible to have something for eat after 11 PM. Fun from toilette is working continously with high noise.
very elegant, new and hip room interior design. Impressive bathroom. Very clean. Central position. Good breakfast also a bit expensive for the quality. noise from street
The rooms were spacious, clean and very comfortable We didnt take the breakfast which was a little expensive when our party was 6 people. I think yours should be inclusive of breakfast
great location,nice bathroom cleanliness of my room,view to the backside,wifi with charge
Central location. Near the train station and near several bars/cafes
Location, price, bar, availability of lifts
The breakfast was terrific and staff very helpful
Good access for the airport Room looking a little tired with redecoration necessary to one wall where there seemed to be some structural problem.
The airport shuttle bus did not start early enough for my flight departure
good meal, comfortable room Poor quality towels rather worn and rather small!
Free parking, 24h reception Dirty rooms. No cleaning during stay. It takes a lot of time to check in/out.
Worked and shopped not really
if you like one night in the hospithal incl hospithal beth this is the best place in town
Close to airport, good size rooms very modern and clean. Very good staff
The hotel itself is great and is very modern and the breakfast is excellent. The hotel is literally an airport hotel as it very close to the airport but it is not close to the centre. To go to the centre you'd have to catch a 15 -20 min bus (the bus stop is minutes way from the hotel) which costs 2.50 Euro pp one way.
Relax with peace and quiet in comfort nope
clean, comfort, cordial staff
Room layout Breakfast reception and area layout could be improved
Ease of access to Rotterdam Central, great restuarants nearby and warm confortable rooms and services
Easy Tram access to Train Station, Service staff attentive to my needs, Quiet rooms, availability of Internet in lobby
Perfect location, large, cosy rooms, nice balconies and very friendly and helpful staff. Excellent value for money.
Great location - just next to the metro station, and in walking distance from the shopping area, museums and restaurants, 10 min walk from the central station. Very convenient. Car parking seems expensive, but compared to the prices in the city, it's a bargain :) Lovely view from the hotel room of the Rotterdam panorama. Room was clean, comfy beds. Plus in the lobby there was a screen with train information - very handy. The sauna was not hot enough :(
the hotel is near at the shopping centre and musea.
A wonderful meal, a comfy bed The room was a little too hot and with the window open, we suffered from mosquito bites
very good location not being able to open the windows
We get a free baby cot inspite of our daughter being over 2 years old, also extra towels and bedding for her. Avifauna zoo surprisingly impressive, nice quiet hotel. It is a small town not a country hotel though. Would reccommend.
The bar with a relaxing ambiance The decoration of the room
Rooms are ok, clean and a good breakfast. A lot of noice from the hall way and outside.
Guests get free access to the bird park
Quit, lovely surroundings, good value for money
The hotel and room were very clean and the staff were very helpful. I thought the lighting in the bar area could have been brighter. It is too dark and provides for a gloomy atmosphere.
Nice hotel siyuated in a semi-industrial area, but good location fot trips to the big cities. The hotel has a wonderful bird-park and playground for kids, free for guests.
Coffee/ tea in the room is very important
The food was plentyful and good quality, it was good value and well presented. Staff were attentive and friendly.
Very clean with personnel being polite and helpful with a good choice of breakfast meals I thought the television programmes could be a better mixer. Majority semed to be advertising, debates or news programmes
Quiet place, clean room, very good buffet breakfast, free parking. Very unconfortable double bed.
Very friendly staff and good restaurant. Room is spaceous and clean. Location is close to highway and perfect for car journey. Pretty good choive for those who want to save mony by staing in hotel outside of the city.
The restaurant is good The bathroom shower in the bath needs attention( in two out of three rooms stayed in)
Decor of the restaurant, quality of the breakfast. Quiet & serene location WIFI LAN at € 5,95 an hour is slightly overpriced :-)
Everything was 100 % ok - just one little uppss, but that is just human. Could have used some more information/folders about the surounding areas.
Only stayed one night after a long drive. Only had a meal and relaxed.
friendly staff, location, breakfast
Size of the room.Nice restaurant. Minibar was missing. A smile at the reception could feel me more welcome...
Good and inexpensive hotel that was conveniently located.
The hotel reflects in a fantastic way the early 20th century atmosphere. It's nice to see how the actual requirements for comfort have been matched with the originality and look of the building dating from around 1910. It's worse visiting the hotel as well as the great looking restaurant. Well done.
Sense of history in this old building set close to shore. Great shower
Old style of hotel Could not open the window (just doesn't work), also no possibility to make a tea in the room - should pay for room service
A fabulous resturant with friendly and attentive service, great atmosphere Nothing
Spacy rooms, pleasant restaurant environment service in restaurant is poor. Staff is not watching clients.
It took me back to the times when passengers (including inmigrants) used it as the main cruise and passenger terminal (old and nice). I liked it in general
The hotel is like a film set, very special. Staff are polite and helpful, a rare thing today.
The "funky" nature of the room design; it retained an atmosphere in keeping with it's past. I couldn't get a meal until 8.30pm so had to eat elsewhere; residents should be able to eat when they want to.
the hotel offered a spacious room with a special design. the location was perfect for our activity in the cruise terminal. bar was closed to early
the ambiance is wonderful. we stayed there the night before a cruise with the Holland America Line and as everything inside of this hotel reminds you of the former HAL it was wonderful to stay there. although the hotel has an elevator in the hotel, the hotel entrance it is not suitcase-friendly. It could be that we have missed the elevator outside the hotel but if that is the case this facility is not clearly mentioned.
I liked the design of the hotel which was imaginative. The location is good, just off the main highway but quiet. The views were fine. The bed was soft. The cleanliness was so so (garbage not changed).
Clean and value for money
there is no internet access in the rooms, the wifi does not work in the rooms, only in reception. This is rubbish!!!
The food was excellent and the service good. Rooms and bed very comfortable No
nice view, great interior design, smart features - hooks on the wall, good use of space
Quit hotel, nice facilities
The decor in the rooms was very nice and the food served was lovely
Excellent design and good service
felt welcome, good standard, good bed gaood food n/a
The design. Nice breakfast and breaksfast room. Good size rooms, and bathroom. It's location is too far from the city center of Delft, needed to go by bus.