|Distance to city center||0.2 mi|
|Nearest Airport||Washington Reagan-National|
|Distance to airport||3.4 mi|
|ac units||in 8 reviews|
|bathroom door||in 36 reviews|
|bed was comfortable||in 71 reviews|
|breakfast was good||in 302 reviews|
|close to metro||in 28 reviews|
|desk staff||in 193 reviews|
|great location||in 350 reviews|
|great staff||in 268 reviews|
|hyatt place||in 9 reviews|
|national mall||in 3 reviews|
|rooftop bar||in 43 reviews|
|room was small||in 254 reviews|
|sofa bed||in 23 reviews|
|valet parking||in 76 reviews|
|washington dc||in 12 reviews|
|water bottles||in 34 reviews|
|white house||in 107 reviews|
Very small room
Good location, so-so hotel
The location is excellent in the heart of DC, walking distance to many sights.
The HVAC unit in my room failed and I was moved to another room, which also had a faulty HVAC unit, so I was moved to a third room. All of this took place at 8pm, which ruined my plans for the evening. The next day, I was a bit disappointed that neither the manager nor anyone on staff reached out to follow up. Generally, I expect more personal service from Hyatt hotels.
Super clean, well laid out room. Quite big for an urban hotel. Everything works well. Well thought out.
Reservation was not honored!
Had horrible service from front desk woman and did not get the room I was assured I would the day before. The maid staff was very helpful and friendly as was the man who worked overnight desk. The room was small with barely any windows but very clean and bed was comfortable.
Will never stay in this hotel or Hyatt again based on promise of getting a street view room and then getting a room that literally overlooked all the AC units for hotel and no view of street. Also, the room they assigned us was not ready when we were sent up so we had to get shuffled into another with a worse view. The desk clerk was rude about the whole situation and when we inquired about parking right out front because the signs were very confusing she told us to "read the signs". Seriously- as if we hadn't already. Very rude. Our friends stayed too and had poor service from same two woman.
Shake Down Cruise
The staff was helpful and friendly.
The breakfasts were disorganized and food ran out too soon. The coffee canisters were not replaced when they ran out. The bathroom door stuck, the desk light did not work, and the handset for the telephone did not work. When the shakedown is over, all should be well.
The Hyatt Place is a 14-story building with 3 levels of parking and 11 guest room floors. There are 164 guestrooms that overlook downtown Washington D.C. The hotel is with in half of a mile from The White House and is located in the center of downtown. The hotel features a business center, a rooftop overlooking downtown and historical landmarks, and a fitness center.
Based on 2,350 reviews
Policies vary by room type and provider.
|Washington Reagan-National||3.4 mi|
|Langley Falls||7 mi|