Pros (+) It was a clean room. Spacious and comfortable beds
Cons (-) For the price no breakfast or even coffee. They had a bistros so you had to buy everything. Plus the guests next to us were partying all night long.
3 stars
Courtyard by Marriott Chicago Waukegan/Gurnee
Photos of Courtyard by Marriott Chicago Waukegan/Gurnee
Overview
Delight in the comforts of home at Courtyard Waukegan/Gurnee where our ideal location by the highway allows you to easy access to nearby attractions. Unleash your inner thrill seeker at Six Flags Great America and treat yourself to a captivating evening show at Genesee Theatre. Once you seek sanctuary at our hotel in Waukegan IL near the Naval base, cozy up in our stylish rooms. With our high-speed 1 gig WiFi you can prioritize productivity and meet relaxation with our plush bedding and flat panel TVs. When hunger calls, visit the Bistro or The Market for energizing food options and beer and wine. Bring your small celebrations and conferences to life in our two event spaces. During downtime squeeze in a workout at our fitness center. Whether conducting business or exploring our Lake County, Illinois area make your journey successful at our Waukegan IL hotel.
Latest deals for Courtyard by Marriott Chicago Waukegan/Gurnee
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Privacy Preferences
Amenities at Courtyard by Marriott Chicago Waukegan/Gurnee
- Indoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee machine
- Free parking
- Shuttle service (free)
- Business center
Accessibility and suitability
- Non-smoking rooms available
- Entire unit wheelchair accessible
- Increased accessibility
- Roll-in shower
- Elevator
- Adapted bath
- Pets not allowed
Services and conveniences
- ATM on-site
- Business center
- Wake-up service
- Meeting/Banquet facilities
- Room service
- Express check-out
- 24hr front desk
Dining
- Microwave
- Restaurant
- Bar/Lounge
- Refrigerator
- Coffee machine
General
- Family rooms
- Seating area
- Soundproofing
- Telephone
- Carpeted
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Heating
- Air-conditioned
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- Pay-per-view channels
Bathroom
- Hairdryer
- Toilet
- Private bathroom
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Pool and spa
- Hot tub
- Indoor pool
Parking and transportation
- Shuttle service (free)
- Free parking
Family friendly
- Babysitting or child care
- Cribs available
Outdoor
- Garden
Workspace
- Desk
Health and safety
- Safe
Fitness
- Fitness center
Reviews of Courtyard by Marriott Chicago Waukegan/Gurnee
8.4
Very good
272 verified ratings
Wonderful
144
Very good
49
Good
36
Okay
8
Fair
12
Mediocre
6
Poor
17
Summary of reviews
Guests say
Guests appreciated the cleanliness of the hotel and the friendliness of the staff. However, many reviews highlighted issues with poor service, lack of amenities like breakfast and microwaves, and some negative experiences with specific staff members. Overall, while the hotel has potential, guests felt that improvements are needed in service and offerings.AI-Generated from customer reviews
Reviews(8)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
8.3 out of 10
8 reviews
All reviews
Pros (+) Very friendly staff and easy of getting around inside hotel. Comfortable bed
Cons (-) Restaurant was closed on Sunday. Continental breakfast would have been nice if it was included based on pricing
Pros (+) Staff responded immediately to my complaint about the naked toddler. Most staff was very friendly.
Cons (-) The pool area was very loud at night, there was a naked toddler walking around the pool crying.
Cons (-) Honestly there was nothing good about this place. I went here with my family and 2 were little children. We had gotten charged with 250$ fee for smoking when everyone was non smokers. They wouldn't listen to us. They were very rude and ignorant. Would not recommend this stay! The employees be little you and make you feel Not welcomed what so ever. We were all non smokers and I felt like we were tr...
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Pros (+) The service was extraordinary. By far some of the best I have experianced.
Pros (+) Clean, comfortable, safe.
Pros (+) Loved everything about this hotel from the staff to the cleanliness of the hotel. Great rooms and excellent location.
Pros (+) The best thing about this hotel it its location, its surroundings have great places to eat and it right behind a superstore for purchasing supplies while you stay.
Cons (-) The guest Landry is small, only has a single washer and dryer. The way the staff handled my billing and checkout caused me to have problems with this hotel and will probably percent me from returning.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's cleanliness?
The hotel is known for its exceptional cleanliness, with many guests praising the staff for maintaining a clean and pleasant environment throughout the property.
Is there free parking available at the hotel?
Yes, the hotel offers free parking, making it convenient for guests to have a worry-free stay without additional parking expenses.
How are the beds at the hotel?
Guests have found the beds to be comfortable, ensuring a good night's sleep and adding to the overall positive experience at the hotel.
What are the dining options like at the hotel?
While some guests mentioned a desire for more dining options within walking distance, the hotel's restaurant and bar provide a convenient and enjoyable dining experience for guests.
When is the best time to visit the hotel?
The hotel is particularly recommended for visits in April, during the low season, and in August, the high season, offering a range of experiences and activities for guests to enjoy.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Consider Special Rates
Before booking through a third party, inquire about special rates directly from the hotel, especially if you are attending a Navy graduation at Great Lakes. This could potentially save you money.
Opt for a Room with a View
Some guests recommended choosing a room with a balcony facing the fountain for a more enjoyable stay.
Check for Renovations
If you prefer a more appealing exterior, inquire about any ongoing renovations at the hotel before making a reservation.
Plan for Navy Graduation
If you are staying for a Navy graduation, consider rerouting to enter the hotel from the Bobby E Thompson Expressway to avoid chaotic traffic on Buckley Road.
Explore Nearby Dining Options
While the hotel offers a restaurant and bar, some guests wished for more dining choices within walking distance. Consider exploring nearby restaurants for a variety of options.
Inquire About Complimentary Breakfast
If having breakfast included is important to you, note that the hotel does not offer complimentary breakfast. Inquire about breakfast options before your stay.
Utilize the Shuttle Service
Take advantage of the hotel's free shuttle service, especially if you plan to visit nearby attractions or need transportation to the Navy base.
Be Mindful of Noise
If you are sensitive to noise, consider requesting a room away from the elevator and ice maker to ensure a quieter stay.
Check for Special Discounts
If you are attending a Navy boot camp graduation, inquire about any available discounts for your stay at the hotel.
Verify Room Amenities
If specific amenities are important to you, such as a microwave, ensure that your room includes these features or inquire about their availability.
Location
3800 Northpoint Boulevard, Waukegan, IL 60085
What's nearby
- Belvidere Discount Mall2 mi
- The People's Choice Family Fun Center2.4 mi
- Visual Arts Center3.3 mi
- Genesee Theater3.5 mi
- Waukegan Harbor3.9 mi
- Waukegan Harbor Light4.4 mi
- Jack Benny Center for the Arts4.4 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Courtyard by Marriott Chicago Waukegan/Gurnee
Low season | November |
|---|---|
High season | July |
Average price (weeknight) | $179 |
Average price (weekend night) | $135 |
When to book a room at Courtyard by Marriott Chicago Waukegan/Gurnee
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Courtyard by Marriott Chicago Waukegan/Gurnee
FAQs when booking at Courtyard by Marriott Chicago Waukegan/Gurnee
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Value for money | 8.3 |
|---|---|
Distance to city center | 2.9 mi |
Nearest Airport | Chicago O'Hare Intl |
Distance to airport | 25.3 mi |