Cons (-) The room had not been cleaned from previous guests. The sheets had not been changed. There were no towels, and no pillow cases. One bathroom smelled strongly of urine. The microwave was dirty. The smoke alarm was missing. I could continue.
2 stars
HomeTowne Studios by Red Roof Chicago - Waukegan
1177 South Northpoint Boulevard, Waukegan, IL 60085, United States
Waukegan, IL
See location+1 847 688 0402Photos of HomeTowne Studios by Red Roof Chicago - Waukegan
Overview
Located in Waukegan, HomeTowne Studios Chicago - Waukegan is an easy drive from X-Flight and Six Flags Great America. Those staying at the property can also take advantage of free Wi-Fi during their stay.
The property provides an all-hours reception, as well as on-site parking and laundry facilities. For added convenience, it features a vending machine, a lift and a safe.
HomeTowne Studios Chicago - Waukegan has 121 well-appointed apartments that are equipped with a variety of essential amenities to ensure guests have a comfortable stay. They are also fitted with a microwave and a refrigerator.
For guests who enjoy exploring local eateries, there is a good selection right on the doorstep. Marriott Theatre is just a short car ride from the property.
Latest deals for HomeTowne Studios by Red Roof Chicago - Waukegan
Amenities at HomeTowne Studios by Red Roof Chicago - Waukegan
- Free Wi-Fi
- Free parking
- Wi-Fi available in all areas
- Flat-screen TV
- Cable or satellite TV
- Free toiletries
- Laundry facilities
- Express check-out
- Increased accessibility
- Microwave
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Air-conditioned
- Free toiletries
- Smoke alarms
- Heating
- Trash cans
Accessibility and suitability
- Non-smoking rooms available
- Entire unit wheelchair accessible
- Increased accessibility
- Toilet with grab rails
- Accessible by elevator
- Adapted bath
Dining
- Stovetop
- Refrigerator
- Vending machine (drinks)
- Vending machine (snacks)
- Microwave
- Dining table
General
- Family rooms
- Telephone
- Seating area
- Hardwood or parquet floors
Bathroom
- Toilet
- Toilet paper
- Private bathroom
Services and conveniences
- Wake-up service
- Express check-out
- Key card access
Parking and transportation
- Free parking
- Private parking
Media and entertainment
- Cable or satellite TV
- Flat-screen TV
Laundry
- Laundry facilities
Bedroom
- Socket near the bed
Workspace
- Fax/photocopying
Reviews of HomeTowne Studios by Red Roof Chicago - Waukegan
3.7
Poor
346 verified ratings
Wonderful
37
Very good
16
Good
26
Okay
22
Fair
46
Mediocre
31
Poor
168
Summary of reviews
Guests say
Guests overwhelmingly reported issues with cleanliness and unprofessional service. Many rooms were found dirty, with broken amenities, and guests faced difficulties during check-in. The only positive noted was the location, which some found convenient.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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Score by provider
3.9 out of 10
14 reviews
3.5 out of 10
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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the amenities provided in the apartments?
The apartments are equipped with essential amenities including a refrigerator, stove, microwave, and satellite programming.
Is there free parking available at the hotel?
Yes, the hotel offers free parking for added convenience during your stay.
What can I expect from the cleanliness of the property?
While some guests have expressed concerns about cleanliness, the hotel has enhanced cleaning protocols in place, and the staff follows all safety protocols directed by local authorities to ensure a comfortable stay.
When is the best time to visit the hotel?
The low season is in May, and the high season is in February, providing flexibility in choosing the best time to visit based on your preferences.
How is the customer service at the hotel?
The staff is known for being friendly and accommodating, ensuring a pleasant experience during your stay.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Choose a Room Wisely
Some guests recommended checking the room thoroughly before settling in, as some rooms were reported to have cleanliness issues, such as dirty linen, unpleasant smells, and unclean floors.
Consider Nearby Dining Options
Guests mentioned that there are several dining options within close proximity to the hotel, making it convenient for those who enjoy exploring local eateries.
Be Mindful of Check-in Process
Some guests experienced challenges with the check-in process, particularly when arriving late at night. It's advisable to call ahead and ensure a smooth check-in, especially during late hours.
Verify Room Details
Double-check the room details if booking through a third-party site, as some guests encountered discrepancies between the booked room type and the actual room provided upon arrival.
Be Aware of Accessibility
While the hotel offers increased accessibility and adapted bathrooms, some guests reported issues with the maintenance and functionality of certain amenities, such as the elevator and water supply.
Check for Unpleasant Odors
Several guests mentioned encountering unpleasant odors in certain areas of the hotel, so it's advisable to be mindful of this aspect when choosing a room.
Consider Alternative Accommodations
In case of dissatisfaction with the room or service, consider exploring alternative accommodation options nearby, especially if traveling with family or for an extended stay.
Be Cautious with Deposits
Some guests reported issues with the refund of deposits, so it's recommended to clarify the deposit policy and obtain written confirmation for any agreements regarding refunds.
Address Noise Concerns
Guests highlighted noise disturbances, such as heavy stomping and banging on walls, so it's advisable to inquire about the noise levels and request a quieter room if needed.
Verify Amenities and Services
Double-check the availability and functionality of essential amenities and services, such as Wi-Fi, TV remotes, and breakfast inclusions, to avoid any inconvenience during the stay.
Location
1177 South Northpoint Boulevard, Waukegan, IL 60085
What's nearby
- Belvidere Discount Mall1.6 mi
- The People's Choice Family Fun Center2.5 mi
- Visual Arts Center3.1 mi
- Genesee Theater3.3 mi
- Waukegan Harbor3.7 mi
- Waukegan Harbor Light4.1 mi
- Jack Benny Center for the Arts4.5 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about HomeTowne Studios by Red Roof Chicago - Waukegan
Low season | March |
|---|---|
High season | January |
Average price (weeknight) | $79 |
Average price (weekend night) | $78 |
When to book a room at HomeTowne Studios by Red Roof Chicago - Waukegan
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at HomeTowne Studios by Red Roof Chicago - Waukegan
FAQs when booking at HomeTowne Studios by Red Roof Chicago - Waukegan
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Value for money | 4.7 |
|---|---|
Distance to city center | 2.8 mi |
Nearest Airport | Chicago O'Hare Intl |
Distance to airport | 24.8 mi |