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Staff were very friendly and helpful. Food was good, choice at breakfast was slightly limited but this is only a minor quible. The rooms were modern, comfortable and clean. The water park was great and overall I think this is a very good hotel and a great all round package for a family. The only slight issue could be location, the hotel is about a 10 minute car or bus journey from the centre of St Gallen so you are not within easy walking distance of anything else other than the waterpark and a cinema but for us and I think most people this is not a problem, especially as the parking at the hotel is free and there is a bus stop right outside the hotel.
Closenes and proximity to the water park and the shopping mall.
athmosephere and cleaness
Proximity to wonderful Seeburg park (Bodensee) and to Konstanz, clean room, nice staff, offered us a different room when we complained about limited lake view. Very clean hotel. Interesting design. Walking distance to Konstanz. Basic things were missing, maybe because it's a new hotel: no safe, no minibar, no "do not disturb" sign, no air-conditioning. Also "Lake Side" rooms have very limited view to the Bodensee, because of restaurant and trees blocking it. Plastic floor instead of carpet. No coffee ketlle in the room. Rate does not include breakfast, which is very pricey for what is offered.
Location is second/alternative to Konstanz. Close to ferry terminal. Brand new 'green' building. air-conditioning: even with the Cantonal regulation, lake water could be able to cool the ventilation system. There should be a better commuting transport system than by foot to Konstanz rail station/town center, esp for non-driver but with luggage.
warm friendly staff, good breakfast
Quiet and clean, close to lakeside path to Konstanz. Nice bar. Aroma of plastic in the room, as the hotel is a new build. Breakfast was quite basic for 15CHF.
Clean modern hotel near Lake Constance and a short walk away from the German border & old town Konstanz. Breakfast not included and was an extra 15 francs, which is not really worth it when you consider the standard swiss breakfast.
The hotel staff was generally very nice. The manager on duty was extremely helpful. The room was very modern, and was comfortable. The location and view were amazing. The hotel was right across from Lake Bodensee, and very close to a really good gym (I think it was called Iron Gym). It was also a short walk to a lot of restaurants etc. I did not like that there was no air conditioning. Also, there was very little storage in the room. When we arrived for breakfast, there were no clean tables. We informed the waitress that we were there for breakfast (hoping she would clean one off for us right away), but that did not happen. She also was not very friendly at first.
Very nice welcome and extremely helpful staff throughout stay. Hotel clean and very pleasant There are no negative comments about the hotel
A new hotel with pleasant staff and well situated for transport links and the local town
Hotel elegancy & site Price expensive
Very comfortable and spacious rooms - location is very special and the town very accessible I was surprised by the lack of manners displayed by a senior member of staff at reception - the one night stay was not cheap and there was a distinct lack of appreciation for my business - also beware the mini-bar - I am happy to pay mini-bar prices but the quality of the products was sub-standard - and 21 swiss francs for a sub-standard glass of proseco is not palatable
Superb luxury hotel in a charming small town. Beautiful room with balcony and a small bar with sink for making coffee etc. Very comfortable. Food is of a very high standard but inevitably expensive. It would be difficult to criticise such a well-apponted and well-run hotel, with such helpful staff.
Being next to the water of the Rhein Access to the hotel garage a bit complicated
Beautiful location. The town is delightful and quaint. Excellent restaurants, although a bit pricey.
I liked the location to see Stein am Rhein. The stay was also verz comfortable and the breakfast was delicious. We came to the hotel around 1:00 after a long flight to Zurich. The receptionist was less than helpful saying that it was a "pity" that our room would not be ready until check-in time at 4:00. They were not busy and he did not check to see if even one room was ready for our 80 year old mother to rest. It was impersonal and in poor taste. He also offered coffee and then added it to the bill at 4.50 euro per cup.
Big room, good facilities Room service and restaurant close oddly early therefore if you want to have something to eat at 10pm for example you have to ask for a sandwich or a salad at the bar
The room was comfortable and clean, espresso machine in the room The swiming pool is very small
High-class hotel with big, well furnished rooms each with a balcony. It's right in the town but walkable from railway station. Good breakfast. It is not cheap.
The room was large and clean. We had a room facing the street and it was noisy.
Easy to find. Staff was fantastic. Big parking garage. Close to Constance, Germany.
Friendly welcome, excellent professional and genuine staff, very clean hotel, wonderful decor and all facilities very good. Superb location.
very expensive internet access
Comfortable rooms,quiet area,very nice breakfast and informative staff.Small cinema room available for guest use with a selection of d.v.d's. Some form of transport required to reach Contanze or you would need to request a taxi since there was only one other hotel nearby or a sports bar.
We enjoyed the stay, the staff was extremely friendly, and the place itself is really special with a unique atmosphere. Breakfast was great as well (loved the extra touch of the champagne). Would love to return without the kids for a romantic weekend.
the hotel has good location. brakfest, is wonderfull .the hotel is more than nice.BUT our room was very poor, the standart room was far away from the pictures in your site
Nice room. Very helpful receptionist. No bar and drinks and Restaurant expensive. The food very average. Great position on the lake. Found good rstaurant a few metres away
The atmosphere was very cosy and luxurious, the staff was superfriendly, and we really liked the furnishing and the interior decoration. Yes! the prices at the restaurant were too high! a bit out of the range! Even if the food was good and the presentation was beautiful.