Overview

West Plaza Hotel

110 Wakefield Street, Wellington, New Zealand
+64 4473 1440

$92+

Overall guest ratings

8.0/10 Good
Based on 1,586 reviews

Review highlights

  • 9.3
  • 9.1
  • 7.7
  • 4.7

Good to know

  • Comfortable beds

Nearby

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    About

    Located 4.7 mi (7.6 km) from the airport, West Plaza Hotel offers a great location, putting you within just a 10-minute walk of Civic Square and Cuba Street Mall. Guests looking for a bite to eat can check out City Dining and Bar, which serves breakfast and dinner. Other highlights at this upscale hotel include a bar/lounge, and rooms offer 24-hour room service and LCD TVs.

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    Amenities

    • Facilities for Disabled Guests
    • Internet
    • Wi-Fi
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Restaurant
    • Bar/Lounge
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Laundry facilities
    • No smoking
    • Pets not allowed
    • Parking (surcharge)
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    Reviews

    Guest reviews

    Overall Rating

    7.9 Good
    Based on 1,769 reviews
    • 9.3 "Terrific location."
      9.9 "99% liked the proximity to shopping."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "City centre within easy reach, said 100%."
      10.0 "Near to public transport, according to 100%."
      10.0 "Good access to the airport, said 100%."
    • 9.1 "World class service."
      9.2 "92% found the staff to be very friendly."
      7.8 "78% said the reception staff was great."
      9.4 "94% thought the service was very professional."
      7.9 "79% found the restaurant service to be one of the best."
      10.0 "100% were happy with the room service."
      10.0 "Lovely bar service, according to 100%."
      9.1 "Housekeeping was great, according to 91%."
    • 7.7 "Good breakfast."
    • 5.2 "Average comfort."
      5.3 "Only 53% said rooms were big enough."
    • 5.2 "Average amenities."
      5.1 "51% thought the building was acceptable."
    • 4.7 "Rooms are not good."
      2.4 "76% complained about the bathroom."
      0.6 "Air conditioning was criticized by 94%."
      1.5 "85% thought they were poorly maintained."
      2.9 "71% had problems with the shower."
      2.5 "For 75%, the rooms looked old."
      2.7 "73% said the bathroom was dirty."
      3.7 "63% found problems with the furniture."
      2.6 "74% criticized the small bathroom."
      1.4 "86% thought the tv was sub-standard."
      2.3 "77% were unhappy with the view."
      4.3 "57% were unsatisfied with the kitchenette."
    • 4.2 "Vibe wasn't good."
      2.2 "78% criticized the unstylish hotel."
      4.1 "59% didn't like the unstylish hotel."
    • 3.2 "Disappointing internet connection."
      4.7 "53% thought it was overpriced."
      2.1 "79% said the wifi quality was bad."
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    Overall Rating

    8.0 Good
    Based on 1,255 reviews
    • 9.1 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
      9.9 "99% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
    • 8.9 "Great service."
      9.2 "92% found the staff to be very friendly."
      7.5 "75% said the reception staff was great."
      9.3 "93% thought the service was very professional."
      7.5 "75% found the restaurant service to be one of the best."
    • 7.7 "Good breakfast."
    • 5.5 "Average comfort."
      5.6 "Only 56% said rooms were big enough."
    • 5.1 "Average amenities."
      5.0 "50% thought the building was acceptable."
    • 4.7 "Rooms are not good."
      2.1 "79% complained about the bathroom."
      0.7 "Air conditioning was criticized by 93%."
      2.7 "73% had problems with the shower."
      2.2 "For 78%, the rooms looked old."
      1.2 "88% thought they were poorly maintained."
      3.8 "62% found problems with the furniture."
      2.5 "75% said the bathroom was dirty."
      2.4 "76% criticized the small bathroom."
      1.8 "82% thought the tv was sub-standard."
    • 3.3 "Vibe wasn't good."
      1.9 "81% criticized the unstylish hotel."
      3.7 "63% didn't like the unstylish hotel."
    • 3.0 "Disappointing internet connection."
      4.4 "56% thought it was overpriced."
      1.8 "82% said the wifi quality was bad."
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    Overall Rating

    7.9 Good
    Based on 159 reviews
    • 9.3 "World class service."
      9.3 "93% found the staff to be very friendly."
    • 9.3 "Terrific location."
    • 7.8 "Good breakfast."
    • 7.4 "High value."
    • 5.2 "Average comfort."
      5.2 "Only 52% said rooms were big enough."
    • 5.2 "Average amenities."
      5.2 "52% thought the building was acceptable."
    • 4.7 "Vibe wasn't good."
    • 4.6 "Rooms are not good."
      2.3 "77% complained about the bathroom."
      2.9 "71% had problems with the shower."
      1.8 "82% thought they were poorly maintained."
    • 3.4 "Internet is poor."
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    Overall Rating

    8.2 Excellent
    Based on 35 reviews
    • 9.4 "Terrific location."
    • 9.2 "World class service."
      9.4 "94% found the staff to be very friendly."
    • 5.0 "Average comfort."
    • 4.6 "Rooms are not good."

    Overall Rating

    7.9 Good
    Based on 318 reviews
    • 9.3 "World class service."
      9.4 "94% found the staff to be very friendly."
      7.8 "78% said the reception staff was great."
    • 9.3 "Terrific location."
      9.9 "99% liked the proximity to shopping."
    • 7.3 "Good breakfast."
    • 6.2 "Average cleanliness."
      6.3 "Only 63% said rooms were clean enough."
    • 5.6 "Average comfort."
      5.5 "Only 55% said rooms were big enough."
    • 4.7 "Rooms are not good."
      2.1 "79% complained about the bathroom."
      0.6 "Air conditioning was criticized by 94%."
      1.4 "86% thought they were poorly maintained."
      2.4 "For 76%, the rooms looked old."
      3.0 "70% had problems with the shower."
    • 4.5 "Bad amenities."
      4.5 "55% thought the building wasn't nice."
    • 4.0 "Vibe wasn't good."
      2.0 "80% criticized the unstylish hotel."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Comfortable beds"
    data provided by TrustYou

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