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Reception staff very helpful and friendly. Tasteful decor - interesting displays and artwork. Atmosphere somewhat clinical and the hotel felt more like a conference centre than a home away from home.
The hotel is perfectly situated in the city of Ieper. Staff are very friendly and helpful, buffet breakfast is very good and the restaurant is excellent. I would thoroughly recommend this hotel. we will certainly be back,
The staff were friendly, accommodating, and helpful. The room was very clean and well appointed. An excellent experience. nothing
excellent hotel,good service and fantastic food served they were able to cater for allergies.
A warm friendly welcome and very helpful professional staff.We would thoroughly reccommend the hotel for its facilities and relaxing atmosphere
Very clean and smart. Very helpful staff
Central location A bit to modern but that is personal taste
The special all-in menu's are very good
The hotel offers a free taxi service within a range of 15 km. We used this service to and from a music festival in Waregem which is around 15km from Kortrijk. Even calling the taxi at 1-2 at night they still take us back to the hotel free of charge. Excellent outstanding service. The rooms are good with airconditioning and the breakfast is very good. Conclusion: hotel was a very good experience.
the hotel is located on a road junction, thus there is a lot of noise (Friday & Saturday evening lots of noise from local youths/night clubs)
Almost everything Their Internet connection was poor
Short walk to the local pubs The bar and restaurant was closed which was not very helpful. No tea making facility as one would expect from at least a 4* hotel. Staff during breakfast was very rude except the chef. Chose this hotel on the understanding that it might be part of the Park hotels but it turned out independent rather than chain of park hotels.
Nothing in particular, everything was good, just the way it should be. I enjoyed the dinner at the restaurant.
The hotel is across Kortrijk's train station (therefore very convenient if traveling by train). It is also quite modern and its buffet breakfast is very good (varied and good quality). I didn't like that they did a "credit card authorization check" just after booking the room. I can not see the difference between a charge and a verification and I normally don't like these things (as I don't expect them when using booking.com).
The staff were very friendly and very helpfull. The food was excellent and central location was a greta benefit. The free shuttle service that the hotel offered withing a 15km radius was excellent and a great idea. This made our stay and our business arrangements so much easier as were attending an event in the expo. The closness to the station and the main street the hotel was a little noisy, but if you closed the windows and used the air conditioning that was available in your room is did not become a problem.
A smile on every one's face when you see them,,a feeling to be at home!
central no frig smaal room
Staff were courteous and efficient, room was comfortable although a little small for a hotel in this class, breakfast buffet was excellent. More information on hotel facilities could be provided in the room (e.g. no information provided in room or by staff on breakfast times). Some information on what to do in the local area would be useful in the public areas.
The restaurant was not open for evening meals. We ate at one of the local restaurants, which was very good.
Great central location, quiet rooms & good standards of decor. Great breakfast. They did not have our booking & we had to stay in another hotel for the 1st night which was inconvenient. We had booked 2 rooms & as way of compensation one of the rooms was upgraded to a suite for the remaining 2 nights & we received a complimentary bottle of wine so the hotel did try to make amends.
It was in an excelent location. The air conditioning was very good in the room.
Location, comfort Wi-Fi internet connection was out of order
the breakfast is of a very nice quality, the free parking is very useful and some services like lend umbrella are very much appreciated details. I would have liked to have a mini-bar inside the room, like we find in most of the hotels.
Location, Car Park security (oposite the police station). The WiFi link was weak.
I found it very comfortable There were no coffee & tea making facilities
as a ex soldier it could not have been better i e grounds and history a little dated but the area was excellent for battle tour
We spent 4 nights here visiting the western front battlefields. The hotel is very clean and comfortable, the staff are very friendly and helpful, the menu was limited but good, the range of beers excellent, and the house wine good, too. We had an excellent stay and would stay again without any hesitation. Nothing.
Very comfortable and restful
Period furniture, beautiful furnishings, WW1 trenches in back garden. Clean and pleasant.
We enjoyed our stay very much. The room was comfortable (antiques and wood floors are very nice), bed was comfortable, breakfast was good. Also liked the historical garden next door. Not far from historical sites and museums. Would definitely stay again. shower was awkward, but suited our needs.
Very friendly and comfortable. Really interesting grounds which are extremely well laid-out.
the friendliness of evrbody involved at the hotel
Very welcoming, family hotel. Staff could not have been more helpful. A good value dinner from a small menu but very well cooked. A good base for those visiting the Ypres battlefields on a historic site.
The staff were very freindly & helpful
Very pleasant welcome at check-in. Well situated, attractive hotel.
The quiet, peaceful atmosphere and the air of friendliness. Two matters that required attention, reported on Saturday on arrival had not been rectified when we left on Wednesday - The plug in the washbasin was so ineffective I had to continuouisly run the water whilst shaving and washing and the safe battery needeed replacement (or so it seemed) so that we could not use this facility.
Loved everything about tis hotel. Comfortable, clean and relaxing. Great view of the bridge from the room too. Nice breakfast and we would definitely return if we were in the area again.
The location is very nice. And rooms are not small. The cleaning was not the best possible.
Have used this Hotel several times on my trips to Europe and have always found it excellent value for money and with a professional and pleasant staff Did not appreciate the lounge/bar which is still smoking. It is amazing how you get used to a no smoking enviroment
Our room was first class
nice room, good localization, free (working) internet -
big bed, loo separate from bathroom, big bathroom, noisy ventilation when bedroom window open
Non smoking. Quiet room. Very comfortable bed. Helpful and polite staff. Interior looking slightly dated - needs some maintenance. For example: the wooden floor in our room had splits. Slight water leakage along the floor from bathroom into bedroom.
great hotel - good food and lots of character. also good wireless connection air conditioning did not work - room was very stuffy
Central Location Maintenance was lacking - only 1 of 4 light fittings in room operated. Decor was a bit odd, as was cheap furniture and view to brick wall from only window. Pity it wasn't a cheap room.
food was excellent well priced .heating poor. heating to be working at all times
This is the most perfectly located hotel for Iepers battlefields and Menin gate. Literally opposite the Cloth Hall in the marketplace and 400m from the Menin Gate memorial. Wonderful views from the front of the building. Breakfast was excellent and bread and pastries were so fresh. Parking is so cheap in the market square..... Had twins beds instead of double....but they pushed together easy enough ;-)
Very central, good value breakfast, friendly and obliging staff
The location Did not feel welcome.
Excellent location right opposite the main museum. Pleasant room and comfortable bed. Great breakfast and staff were very pleasant. No staff in reception so it took a long time to get served. With patience though, someone did arrive and we were treated courteously.
Great hotel, clean, modern rooms, super location. Doors to rooms were a bit thin - can hear a lot going on in the hallway.
The location is excellent, the staff is very friendly, the rooms are very clean and spacious. I liked that is was a little bit removed from the high tourist area. It was very quiet at night for a good sleep, but close enough to everything to walk to all resuarants and sights.
The room was just what I wanted and more. Conveniently located to all the major sites in Ypres. My only complaint was the fact my room was right on the market square. Other than that, it was excellent.
size of room was good...location excellent bedspread was ugly and outdated as was brown blanket on bed
The room was very good value for money. The evening meal was excellent and everyone in our party enjoyed their choices. There was a surprisingly good range of breakfast dishes especially compared with other hotels we have stayed in abroad. Bedroom could get rather hot during the night.
closenest to town
Perfect for visiting Ypres, the numerous WW1 museums and cemeteries and attending the Last Post ceremony at the Menin Gate.
Superb location, easy to find as it is very close to the Menin Gate and the square. The staff really couldn't have been more welcoming and spoke perfect english. We arrived when the temperature was sub zero and despite being open plan the public areas were warm and the rooms were large, clean with adfjustable heating control. Free parking round the corner or private car park at hotel (pay) Nothing. We stayed for 3 nights and were delighted with the hotel.
The hotel was in a great position for looking around leper smell of smoke on the furnishing and in the room
It was well run, very new and clean and very close to the town square.
Comfortable, easy to find, pleasant and helpful staff. Would have liked a healthy breakfast cereal (e.g. bran flakes, no sugar museli).
Central location Renovations
Excellent central location within walking distance of many tourist interests. Excellent hotel for value for money.
Atmosphere and room, oh and the shower. Also free wifi a good service.
the location of the hotel is very convenient as we were planing to visit La Grande Place. the hotel rooms didn't have internet and the rooms are getting old
Great location and beautiful mix of old and new in the hotel. I will always stay there when I return to Kortrijk if there are rooms available.
nice smaller scale design hotel
Very comfortable and good location Breakfast was a bit disappointing.
modern interior in old maison de maitre
Certainly the cleanliness, the character of the hotel as well.
The service and the quality very well and good.The management and staff very helpfull.The restaurant good but cannot be called Gastronomique.Too expensif in my opinion. I was quite upset to find out it is more economical to book direct with the hotel than with booking .com I could have saved at least the beakfast charge and more.......what booking .com do in these circumstances do ?????
Central position, parking, cleanliness, staff, quatity of dinner, the staffs communication skills, character of the building, decoration. in general a pleasent experience. Spinach was a bit gritty.
Very good friendly small hotel in the centre of town, but with large hotel standard facilities. No
Staff were very helpful and polite. Adeqate parking. Room not as advertised - no fridge.(Apparently they had all been removed because some had been stolen by guests!). Fittings somewhat 'tatty' and the bed had seen better days! Light bulbs needing replacement.
Vwery friendly and comfortable hotel. Excellent staff. Restuarant food excellent. Very good value for money. Covenient for town centre and also good centre for ww1 tours Heating Pipes noisy in room 56
Clean, spacious room Some noise in corridor from groups at night Plastic cups for complimentary beverage distorted with hot water
I found the bed comfortable and the room clean It was useful having tea making facilities and the TV . I did not like the shower as it was only from the tap,also there was no instructions and we had to go to reception to find out how to make the water come out of the shower head. Our friends who we were travelling with had the same problem. Also the web site states u are 1 mile from the town which is not true and this was a little inconvienent to us.
Food and external appearance Room was shabby and the hotel was to far out of town
The convenience of location and breakfast. the restaurant didnt look very appealing - never tried the food in the restaurant because the room itself put me off.
comfortable and friendly . good bar area spacious could not use the shower as unfamiliar tap configuration
As good as ever
The hotel was very quiet, staff was friendly, parking was easy.Evening meal was lovely. At breakfast some items run out, there was no staff in the kitchen to replace the food.
Friendly staff, easy to find, area was quiet at weekend On an industrial type estate which was predominantly motor trade sales, could I expect be very busy/noisey during weekday and no footpath along road. Need to take car if going to Ypres centre, within hiking distance but no footpaths. In morning bedsheet had ruck up to reveal a very very bad stain on the side of the bed, would not have been happy using it if had seen the night before! Hotel is used by groups and the breakfast area has an area set aside for them, not quick to clear that area away, and the group of squaddies who were staying at same time as us were not the best shall we say, milk and bits all over the floor. Corredor to rooms had a very strange smell, not aparrent in rooms thankfully. Had two rooms booked one was airy and light the other was a very dark pine finish which made for a gloomy atmospher, but ok for a night!
Quiet for a town centre, which was lively and friendly. Air con was broken
Very good hotel,staff extremly helpful,and good food but would be nice if the hotel carried a few more tourist information items in English.. Thankyou for a very pleasent stay I found no bad points
It was a little difficult to find as the main square had been blocked off for a music festival. However the hotel itself was well situated for restaurants and bars, it was quiet and provided everything we needed for our stay (breakfast included),
Effecient and clean.The room was well appointed and breakfast was of an adequate standard for the price. Car parking under the hotel was not easy for a large car,but it was always available.
New/Modern Hotel, beautifully designed interior Nothing
Clean, modern hotel with decent size rooms. Good location right next to Christmas market and several restaurants. We requested a baby cot during reservation and the hotel had it set up and ready for us. No restaurant at the hotel. Our room was also cold (we stayed during the winter) and the baby cot was next to the window where it was cold and drafty. The heater could not keep it warm enough. The bathroom had a seperate heater, but it was on a timer so you had to let it warm up first.
Very close to the centre of town. Good clean hotel.
Hotel was clean and in excellent condition, the rooms were well appointed. It was in a central location within easy reach of restaurants etc. Thought the town of Moscron was not as pretty as many surrounding it and not the best base for visiting historical sites as decribed by some companies. The pillows in the room were very uncomfortable and spoilt an otherwise excelent hotel.
neat and modern
Close to town Centre. Good rapport with taxi drivers.Pleasant staff No
Friendly, helpful team running the hotel. Large comfortable rooms. Extremely well located - yards from the Menin Gate and from the centre of the town. Free parking. Good buffet breakfast.
Very f riendly and efficient.
Albion is an exellent hotel in the centre of Ieper, very friendly staff speaking very English and most other international languages, hotel was very clean and comfortable Exellent staff and service
The hotel staff was very helpful and friendly. The hotel room was spotless. The room was a bit grim. Although spotless, the TV was small, the remote didn't work. There was no place in the bathroom to set your items while you showered. The light in the bathroom was very dark.
The bedrooms and the buffet breakfast and being so well located near the Menin Gate and Main Square.
The hotel was clean and comfortable. The location was excellent and the staff were friendly and helpful. none
Never had to waite at the desk, the breakfaest service was rapid and when I asked for cushion smaller, the changing was made imediattly. Service perfect and with smile !
Clean and confortable room - good hotel staff - Internet connection free of charge
i have been here before and everyone is great
Staff and hotel in general WIFI signal was weak. Shampoo mini-plastic-bottles were too small and it was difficult to take away the few shampoo on them!! Not a big deal. Restaurant was excellent but expensive. Breakfast expensive as well, and simple/basic.
the bed was incredibly comfortable! smoking being allowed in rooms - meant the corridors smell of smoke
The hotel is right in the centre of Kortrijk within a short walk of the railway station and the town centre. The room was furnished and maintained to a high standard in a modern, fresh style, I found it very comfortable and immediately felt at home. There was a quality flat screen TV with a good selection of channels. The restaurant facilities looked very good although I did not use them during my stay. The hotel was happy to store my luggage after I checked out and spent some further time in the town. The communal hallways were not renovated to quite as high a standard as the rooms and during my stay there was no signal for the BBC1 and BBC2 channels but these are minor points, I would definitely stay here again.
the quiet bar and restaurant It is opposite a noisy night club, some hooligans from the club damaged my motor vehicle...
This is a well run inexpensive hotel with excellent staff. I visit Kortrijk regularly on business and have done for 20 years. 3 Years ago I used this for the first time and now would not consider staying anywhere else.
Big room, nice hotel, to repeat. Parking
Location is good (5 minutes away from Kortrijk's train station) and my (single) room was very big. Price was very reasonable.